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DoubleTree Cleveland East/Beachwood

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DoubleTree Cleveland East\/Beachwood
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680 Reviews from our TripAdvisor Community

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Showing 676: English reviews
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Austin, United States
Reviewed yesterday NEW

Hotel is located in a quiet environment. It is definitely ideal to get a good night rest for business traveling. Free nice coffee in the lobby is definitely a plus when breakfast is not included to everyone.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Kafai L
amherst, ny
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

We have been staying for here off and on the about ten years (it was rebranded from Hilton to Doubletree a few years ago). This was our best stay ever here. All the service compnents where clicking and the staff was great. Check in took 20 seconds, we where upgraded to Hilton Honor floor. Room was spacious and clean with...

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Helpful?
Thank AmherstNY1
About Hotel's Favourite Review
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear AmherstNY1, Thank you for your loyalty over the years and we are excited to hear this was your best stay ever! I will make certain to share your kind words with Patti and Shirley. Thank you, Steve Mitchell 216-4645950

New York City, New York
Reviewed 2 weeks ago

I stayed at the hotel 10 days, and I must say that I enjoed it a lot. The rooms are big and clean, the bed is comfortable.the service friendaly . The hotel is in a nice neighborhood and there are many nice restaurants and shops. I would like to tell you about the outstanding service we revived from Shelly Jones...

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Helpful?
Thank julilevy
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear julilevy, Thank you for the great feedback of your recent stay. I'm glad you enjoyed your visit and I will personally let Shelly know that she made a difference. Thank you, Steve Mitchell 216-464-5950

Reviewed 2 weeks ago via mobile

While I was in Cleveland for work for 2 weeks, I stayed at this hotel. Not a bad thing to say about my time here. Friendly staff and great service. Clean room. Plenty to do in the area. Would recommend to anyone. Check it out!

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Helpful?
Thank tao9087
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear tao9087, Thank you for your recent review of our hotel. We hope to have you as a guest again in the near future! Thank you, Steve Mitchell 216-464-5950

Brandon, Florida
Reviewed 3 weeks ago

Very bad experience from staff at property not the city. Came for my birthday weekend and had the worst experience I've ever had at a hotel. I've always bragged about the Hilton brand but this trip was a huge step back. I could go on and on but i might not have enough space. From tv not working, employees not...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Ttaylor816
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear Ttaylor816, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered problems during your stay. We do our best to make sure all of our guests have a rewarding stay. I would be more than happy to discuss the details of your stay with you. Feel free to contact me at...

Clemmons, United States
Reviewed 3 weeks ago

Hotel was clean, staff was friendly. Complimentary hot breakfast was enjoyable (they make fantastic omelettes). The only downside to my trip was that I found the complimentary internet to be very slow (approaching dial-up speeds), while I understand that it's not going to be blazing fast I would like it to be usable for the basics.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank justingY9856QX
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

DearjustingY9856QX, Thank you for the recent review of our hotel and I'm glad you found the hotel to be clean and the staff friendly. Sometimes available band-width can be reduced based upon the number of users at any given time or if large files are being downloaded such as streaming video. We do offer a Premium speed Internet for an...

Maple Heights, Ohio
Reviewed 3 weeks ago

Very good and comfortable stay I only have 2 suggestions heated bathrooms in the hotel room and microwave in rooms and the customer service well very welcoming and very friendly I would recommend this hotel to friends and family and for pool the divider between the indoor and outdoor needs to be longer to keep the cold out during the...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank C8535JZjenniferb
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear C8535JZjenniferb, Thank you for the great Review and suggestions to further improve your next stay. We hope you have the opportunity to visit us again in the near future. Thank you, Steve Mitchell 216-464-5950

Palm Beach Gardens, Florida
Reviewed 3 weeks ago

This is where I choose to stay when traveling in the Greater Cleveland area. The location is good and convenient to interstate connections in every direction. The staff is friendly and helpful. The rooms are well appointed, clean and comfortable. Room Service is very efficient. The amenities are more than adequate and the "business/computer center" in the lobby is clean...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank A5753AOlindac
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear A5753AOlindac, Thank you for your continued business and we look forward to the opportunity of servicing your future business needs. Thank you, Steve Mitchell 216-464-5950

Columbus, Ohio
Reviewed 3 weeks ago

Double Tree Hotels are generally one of my top choices when traveling. The facility was a bit worn and dated but, relatively clean. The bed was broken down a bit. This hotel was ok however will most likely select a newer Hilton property the next time I'm in that area. The restaurant was a nightmare. I ordered a salad to...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank stephaniefI8013WK
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

DearstephaniefI8013WK, Thank you for your review of your recent experience at our hotel. We’re very sorry that we failed to deliver on our goal of providing excellent service during this stay. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in...

Reviewed 3 weeks ago

Customer services is exceptional. Only downside is that breakfast isn't automatically included in the price. Great location within a mile of 2-3 shopping centers and restaurants. Convenient location off the highway.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Sheerie F
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear Sheerie F, Thank you for your recent feedback and I'm to hear that you find our service to be "exceptional". We do offer rates and packages that include breakfast. The next time you make your reservation let the reservations agent know you would like a package that includes breakfast. Thank you, Steve Mitchell 216-464-5950

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come enjoy Cleveland, Ohio and the Hilton Cleveland East Beachwood Hotel in Beachwood, Ohio. With 404 recently renovated rooms, large event facilities, and indoor and outdoor pools, we are a perfect choice for all! ... more   less 

Additional Information about DoubleTree Cleveland East/Beachwood

Address: 3663 Park East Drive, Beachwood, OH 44122 (Formerly Hilton Cleveland East/Beachwood)
Region: United States > Ohio > Beachwood
Price Range: $153 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Cleveland East/Beachwood 3.5*
Number of rooms: 404
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com and Priceline so you can book your DoubleTree Cleveland East/Beachwood reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Cleveland East/Beachwood Hotel Beachwood
Hilton Beachwood
Beachwood Hilton
DoubleTree Cleveland East/Beachwood Ohio
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Cleveland East/Beachwood staff and other travellers.
4 questions
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Sunbury, Ohio
over a year ago
Mansfield, Ohio
over a year ago

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Questions? Get answers from DoubleTree Cleveland East/Beachwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Friendliness Staff EVER!!!!!!!!!!!!”
 of 5 bubbles o1_cisco, 14 Nov 2016 | Read review
“Elevator doors are quite loud so pick a room far from them.”
 of 5 bubbles RITiger, 9 Oct 2016 | Read review
“No idea. Our experience was not favorable.”
 of 5 bubbles msmargaretg, 10 Aug 2016 | Read review
“Some rooms are a distance from the main entrance. If you are concerned, ask what building you will be in.”
 of 5 bubbles kjnunes, 2 Aug 2016 | Read review
“Rooms on the higher floors and away from the elevators are best...”
 of 5 bubbles GLADSTONEW, 7 Jul 2016 | Read review
5 of 5