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DoubleTree Cleveland East/Beachwood

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DoubleTree Cleveland East\/Beachwood
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681 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree Cleveland East/Beachwood
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Showing 677: English reviews
Watertown
Reviewed 1 February 2017 via mobile

I try to stay here every time I'm in the area. The staff here are consistently great, and the rooms are very nice and clean. The hotel has a very nice restaurant and bar, so you can get good food from breakfast until dinner. And its a nice place to get a drink at the end of the day, if...

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Helpful?
Thank John R
Thornhill, Canada
Reviewed 30 January 2017

Digital Check-in is a breeze. Bar personnel are friendly. The rooms are average. Lots of parking. Breakfast buffet is decent and the staff are nice. The amenities are good, pool, hot tube, gym, executive lounge.

Review collected in partnership with DoubleTree by Hilton
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Thank Q1335WPsteves
Tampa, United States
Reviewed 30 January 2017

I have told others that the courtesy and friendliness of the staff was comparable to Chic fil A, which I love. The room was clean. My refrigerator made a funny sound but they did have a city power out so that may have had something to do with it. Food at the hotel restaurant was yummy.

Review collected in partnership with DoubleTree by Hilton
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Thank jamielynnem
Washington Pa, United States
Reviewed 29 January 2017

Good Hotel for a good value, it was clean and made you fell welcomed! I had dinner at the bar in the hotel and the food was excellent with good choices. I work in the downtown Cleveland market and this is a great clean ad safe place to stay that makes travel convenient to the downtown area!

Review collected in partnership with DoubleTree by Hilton
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Thank 551gregoryd
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear 551gregoryd, Thank you for the great feedback and I'm pleased that you enjoyed your stay. I'll make sure I let the Chef know that you found the food to be excellent! Thank you, Steve Mitchell 216-464-5950

Hudson, United States
Reviewed 29 January 2017

The hotel is situated right to University Hospitals Ahuja Medical Center. Hotel staff is courteous and professional. Room was clean and ready by 2 PM. In room internet connection was Ok. The hotel has the business center: couple of computers and printer. good enough to do the flight checkin.

Review collected in partnership with DoubleTree by Hilton
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Thank 367ingas
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear 367ingas, Thank you for your feedback and I'm happy to hear you found our staff to be courteous and professional, as well as found our Business Center sufficient enough to accommodate your needs. Thank you, Steve Mitchell 216-464-5950

Danville,VA, United States
Reviewed 20 January 2017

Excellent service and staff, Very clean rooms and food service. It is a great place to bring your family. The location is great for shopping. The hotel is very beautiful outside and inside. The staff is very friendly and will assist you in anyway possible. I would recommend to anyone traveling in the area to stay there if you like...

Review collected in partnership with DoubleTree by Hilton
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Thank kirbyw663
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear kirbyw663, Thank you for the great review and I'm glad you enjoyed everything from the clean rooms to great service and food. We hope you and your family have the opportunity to visit us again soon. Thank you, Steve Mitchell 216-464-5950

Maple Heights, Ohio
Reviewed 19 January 2017

Beautiful hotel since they have made the upgrade. Customer service is wonderful and the lobby and restuarant are beautiful. The rooms are very clean. The food at our banquet was excellent, very good portions

Review collected in partnership with DoubleTree by Hilton
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Thank Paulette D
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear Paulette D, Thank you for sharing your experience at our hotel. So glad you enjoy the renovations to the lobby and restaurant and found the rooms to be very clean. Also glad that you enjoyed your meal at the banquet. With over 17,000 square feet of meeting space we have plenty of room to host your next social or...

Farmington Hills, United States
Reviewed 18 January 2017

Don't stay at this Hotel. Hotel is under staffed. Place in occupied room or un-cleaned room at check-in. Next room did not have a door latch, door hooked on Frame. Was not place on Floor with others in are Party. Like they were trying to keep us apart. Service to the rooms was very slow, it took hours to get...

Review collected in partnership with DoubleTree by Hilton
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Thank mikerO8480MJ
Miri L, on behalf of the staff at DoubleTree Cleveland East/Beachwood, responded to this review

Dear mikerO8480MJ We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope...

Logan, Ohio
Reviewed 17 January 2017

The mattress was too hard. We all woke up with stiff aching backs. The room phone hadn't been cleaned in a very long time and has layers of grime and various body hairs. We had to walk a very long way to the elevator from the lobby. This became quite annoying and tiresome. On a good note the staff was...

Review collected in partnership with DoubleTree by Hilton
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Thank tmamasita
Miri L, on behalf of the staff at DoubleTree Cleveland East/Beachwood, responded to this review

Dear tmamasita Thank you for your feedback and for choosing our hotel. We’re sorry you encountered housekeeping problems. Unclean rooms are not typical at our hotel, and we appreciate that you brought this to our attention so we could help make it right. We have discussed this with our staff, and will make every effort to be sure our rooms...

Oakville, Canada
Reviewed 17 January 2017

Hotel is a Doubletree which used to be a Hilton but i guess it is not up to that standard now? It is aging, particularly in the meeting areas. The carpet is tired, if not tatty, the rooms are average. they may have tap to open the doors but some money should be spent on the door frames etc. To...

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Helpful?
Thank Andy B
Steve M, General Manager at DoubleTree Cleveland East/Beachwood, responded to this review

Dear Andy B, Thank you for your feedback – we’re sorry our restaurant didn’t live up to your expectations. We appreciate your comments and will share them with our chefs, kitchen staff and servers whose goal is to serve our guests fresh, tasty, healthy meals. On your next visit to our area, we hope you’ll give us another opportunity to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come enjoy Cleveland, Ohio and the Hilton Cleveland East Beachwood Hotel in Beachwood, Ohio. With 404 recently renovated rooms, large event facilities, and indoor and outdoor pools, we are a perfect choice for all! ... more   less 

Additional Information about DoubleTree Cleveland East/Beachwood

Address: 3663 Park East Drive, Beachwood, OH 44122 (Formerly Hilton Cleveland East/Beachwood)
Region: United States > Ohio > Beachwood
Price Range: $155 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Cleveland East/Beachwood 3.5*
Number of rooms: 404
Reservation Options:
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Also Known As:
Hilton Cleveland East/Beachwood Hotel Beachwood
Hilton Beachwood
Beachwood Hilton
DoubleTree Cleveland East/Beachwood Ohio
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree Cleveland East/Beachwood staff and other travellers.
4 questions
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Sunbury, Ohio
over a year ago
Mansfield, Ohio
over a year ago

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Questions? Get answers from DoubleTree Cleveland East/Beachwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Friendliness Staff EVER!!!!!!!!!!!!”
 of 5 bubbles o1_cisco, 14 Nov 2016 | Read review
“Elevator doors are quite loud so pick a room far from them.”
 of 5 bubbles RITiger, 9 Oct 2016 | Read review
“No idea. Our experience was not favorable.”
 of 5 bubbles msmargaretg, 10 Aug 2016 | Read review
“Some rooms are a distance from the main entrance. If you are concerned, ask what building you will be in.”
 of 5 bubbles kjnunes, 2 Aug 2016 | Read review
“Rooms on the higher floors and away from the elevators are best...”
 of 5 bubbles GLADSTONEW, 7 Jul 2016 | Read review
5 of 5