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Residence Inn Cleveland Beachwood

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Residence Inn Cleveland Beachwood
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213 Reviews from our TripAdvisor Community

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Showing 208: English reviews
Ambridge, Pennsylvania
Reviewed 10 July 2015 via mobile

Our family was in town for one evening prior to a scheduled surgery at the Cleveland Clinic. During this time of turmoil the hotel staff was exceptionally helpful and courteous to our entire family of 13. They were knowledgeable about the area were quick with recommendations. One staff member went above and beyond what could be expected. We would like...

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Helpful?
Thank Bridger2
Terry N, Manager at Residence Inn Cleveland Beachwood, responded to this review

Thank you for choosing our hotel and for taking the time to provide feedback about your stay. I will be sure to pass on your kind words to the staff and will recognize Kenaisha as well. I hope every is recovering and that you will be able to come visit us again under better circumstances. Thank you!

Bloomington, Indiana, United States
Reviewed 6 July 2015

We booked this hotel for a weekend trip with our two adult sons. Our recently renovated suite was very spacious, with two bedrooms, each with a king bed and two bathrooms Our kitchen had every amenity one could wish for, there were three televisions and we were sorry it was not a season for using the fireplace. We enjoyed the...

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Helpful?
Thank Karen P
Terry N, General Manager at Residence Inn Cleveland Beachwood, responded to this review

We're glad you enjoyed your stay with us and thanks for the kudos on your room, our breakfast and, especially our staff!! We're very proud of them as well as our newly renovated hotel. We hope to see you all again soon!

Cleveland, Ohio
Reviewed 1 July 2015 via mobile

We are local and needed a place to stay after ceiling collapsed, etc. I had a stressed 5 year old to keep safe and happy. This place did the trick. Easy parking. Friendly & helpful front desk. Fun pool & hot tub. New or recently upgraded rooms. Best Residence Inn I have been in. Going back Sunday. Recommend highly!

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Helpful?
Thank Ann-Marie M
Terry N, Manager at Residence Inn Cleveland Beachwood, responded to this review

We are very sorry to hear about the flooding at your house but we are glad to hear that you were able to relax and enjoy your time with us. Please come see us again soon and hopefully under less stressful conditions! Thank you!

St. Catharines, Canada
Reviewed 30 June 2015

Stayed at the Residence Inn Cleveland Beachwood on a Blue Jays road trip in May. The hotel was clean and the staff that worked there were very friendly. The hotel has been recently renovated and is in excellent condition. Breakfast was the standard Marriott breakfast, it had everything that one would want: waffles, oatmeal, fruit, muffins, etc. They had cookies...

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Helpful?
1Thank Beachgirl747
Terry N, Manager at Residence Inn Cleveland Beachwood, responded to this review

We are happy to hear you enjoyed you stay with us. We appreciate you choosing our hotel and for taking the time to tell us about your stay. Hopefully we will see you again when the Blue Jays come back to Cleveland! Thank you!

Atlanta, Georgia, USA
Reviewed 30 June 2015

My wife and I stayed here for 3 nights May 25-27. We had booked a studio king but was upgraded to a full 1 bedroom suite. The suite was spacious.. my only complaint was the door between the bedroom was two small swing door that leaves a gap in between. when it's "closed". So there is no true privacy or...

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Thank fiddlersu
Terry N, Manager at Residence Inn Cleveland Beachwood, responded to this review

Thank you very much for taking the time to review our hotel. We appreciate your feedback. We will certainly look into the gap of the bedrooms doors to see if there is something that can be done to reduce the noise and light coming through. Thank you again and we hope to see you again soon!

Saint Joseph, Michigan
Reviewed 26 June 2015

My Husband and I come to Cleveland a number of times a year for Medical Care of a Chronic Medical Condition. This was our FIRST time at this Property.... but it will NOT be our LAST!! This Marriott is SO PERSONAL that you feel like you're coming home to Family. The Receptionist we had was kind of "blah" and had...

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1Thank lmc8788
Terry N, General Manager at Residence Inn Cleveland Beachwood, responded to this review

Thanks so much for the positive comments about our hotel and, especially, Venus! She is definitely one of a kind and brings so much to our nightly social. Thanks also for the feedback on our front desk agent. We will definitely be following up on that. We hope to see you and your husband again soon!

Reviewed 13 June 2015

Stayed here with my family. Wonderful pool, hot tub and recreational facility (basketball court/ mini tennis) so lots to do for our extended family during the day. We shared a two bedroom suite and it was spacious, with big vanities/ mirrors and comfortable king sized beds. Breakfast was good and included hot items, but also healthy options like yogurt, fresh...

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Thank LuckyBaby345
Terry N, General Manager at Residence Inn Cleveland Beachwood, responded to this review

We're glad you were able to take advantage of our pool and sports court with your family. Thanks for the positive feedback on your room AND our breakfast!! Hope to see you and your family again soon!

Reviewed 8 June 2015

My family stayed in a two bedroom suite with a kitchen for one week. The rooms are nice and bright. The staff was nice but housekeeping was very bad. They didn't clean well and the way they washed the dishes was a disaster. Once i have left two used glasses and a knife in the sink and they washed it........in...

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Helpful?
Thank Annaashtanga
Terry N, Manager at Residence Inn Cleveland Beachwood, responded to this review

Thank you for taking the time to provide feedback about your stay with us. Providing clean and sanitized dishware is important to our guests and we will address the dishware issue with our housekeeping staff to find a better way to clean and sanitize our guest's dishware during their stays. As for the breakfast, we do try to use bio...

Chicago, Illinois
Reviewed 3 June 2015

Although Residence Inn is generally a great choice of hotels, this location is a disaster. Noise: we have never had as loud of an air conditioner, even in some of the cheap window unit hotels, as this hotel. At one point, my daughter thought there was a persistent knock at the door. Scary. Then there is the matter of the...

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Helpful?
Thank Glenn G
Terry N, Manager at Residence Inn Cleveland Beachwood, responded to this review

Glenn, Thank you for taking the time to review our hotel and provide feedback about your stay. I am very sorry to hear that this was an uncomfortable stay for you and your family. We want all of our guests to have a comfortable nights sleep and we failed to provide that to you. I am researching the A/C unit...

Ely, United Kingdom
Reviewed 29 May 2015

A ten day stay on business. The hotel is in a quiet location out of town and has been recently refurbished, therefore the rooms are very clean and fresh. Corridors have also been upgraded and staff on the front desk are helpful. One bedroom suite is very spacious, only complaint being the provision of a microwave only and not a...

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Helpful?
Thank Ely19999
Terry N, Manager at Residence Inn Cleveland Beachwood, responded to this review

Thank you for taking the time to review our hotel and provide us with feedback about your stay. We are happy to hear you enjoyed your time with us. I will be sure to pass along your kind words to your staff. In regards to the stove top, unfortunately our Studio and One bedrooms do only supply a cook top....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the exclusive Beachwood area of Cleveland, this Residence Inn by Marriott hotel is centrally located to everything Cleveland has to offer. Minutes away from major Cleveland corporations including Philips Medical Systems, Progressive Insurance, Rockwell Automation, Nestle, Cleveland Clinic, and walking distance to the new University Hospitals Ahuja Medical Center. Experience the best dining and shopping Cleveland has to offer at Legacy Village, Eton Collection and Beachwood Place. This Residence Inn Hotel has easy access to local attractions such as University Circle, Rock & Roll Hall of Fame, Progressive Field and Downtown. Enjoy spacious suites when visiting the adjacent communities of Shaker Heights, Cleveland Heights, Solon and Chagrin Falls. Thrive at the Residence Inn Cleveland Beachwood Hotel with FREE internet, FREE hot buffet style breakfast, and FREE social hours on select nights. ... more   less 

Additional Information about Residence Inn Cleveland Beachwood

Address: 3628 Park East Dr, Beachwood, OH 44122-4302
Region: United States > Ohio > Beachwood
Price Range: $175 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Cleveland Beachwood 3*
Number of rooms: 174
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Also Known As:
Residence Inn Cleveland Beachwood Hotel Beachwood
Cleveland Residence Inn
Residence Inn Cleveland Beachwood Ohio
Hotel Style:
#4 Family Hotel in Beachwood
#5 Romantic Hotel in Beachwood
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Cleveland Beachwood staff and other travellers.
1 question
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11 months ago

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Questions? Get answers from Residence Inn Cleveland Beachwood staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Larger parties get two beds, smaller get one.”
 of 5 bubbles danbS2043UN, 11 Mar 2017 | Read review
“Loved our two-room suite”
 of 5 bubbles amythann, 5 Dec 2016 | Read review
“Try to get a suite”
 of 5 bubbles JohntheSkierGolfer, 11 Nov 2016 | Read review
“Go for a suite if you travel with a family.”
 of 5 bubbles elsaatajax, 27 Oct 2016 | Read review
“Top floor.”
 of 5 bubbles STravelsHappy, 9 Oct 2016 | Read review
5 of 5