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Extended Stay America - Cleveland - Beachwood - Orange Place - South

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Extended Stay America - Cleveland - Beachwood - Orange Place - South
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80 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Cleveland - Beachwood - Orange Place - South
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Showing 79: English reviews
Idaho Falls, Idaho, United States
Reviewed 21 September 2015

Spent one night and was treated very well by staff. The room was clean, the bed comfortable and location was near to highway. Good place to stay. I did not need to use the kitchen but you could ask for whatever kitchen gadgets you would need.

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1Thank Rhonda A
Rayland, Ohio
Reviewed 23 August 2015 via mobile

This place completely Re done, it is very quiet even though they are working to finish the first floor. I recently stayed while working midnight shift and slept during the day and they didn't wake of up. The staff is always very nice and willing to help you with anything. My room had a full kitchen and was clean. Bed...

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Thank Steelersfan2015
Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - South, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that you enjoyed our comfortable rooms, fully equipped kitchens and friendly customer service. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.

Erie, Colorado
Reviewed 11 July 2015

We stayed here for one night on a long road trip back to Colorado. This is the south branch of the two Extended Stay America motels on Orange Place. I read the mixed reviews in advance and chose this motel because of their pet-friendly policy. We had a very good experience. The front desk staff were friendly and helpful. We...

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Thank cohighplainsdrifter
Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - South, responded to this review

Thank you for taking the time to write a review of your stay. It's great to hear that our staff was helpful and friendly. As you were aware we are going through the process of renovation, however we are happy to hear that you were pleased with your accommodations and our pet friendly hotel. We hope to see you again...

New York City, New York
Reviewed 7 July 2015

We were able to check in at 3pm and we got there about 10pm. The lady at front desk gave us a key and room number where either someone was currently staying or just wasnt cleaned yet. The room was in a mess. When i told her about it her response was "Oh...." really thats it? Only because i was...

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2Thank unsatisfactory15
Manager_11525, Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - South, responded to this review

Thank you for your recent review of your stay. The cleanliness issues you described and the fact that you were inconvenienced at the time of check in are unacceptable and I sincerely apologize for your experience. I discussed your comments with the team and we are taking corrective actions to ensure this experience is not repeated. Thank you very much...

Foley, Alabama
Reviewed 18 June 2015

I'll excuse a few things because of the remodel, but I won't excuse the rudeness of the manager. Overall, she wasn't helpful and was just plain rude. The place was rundown and dirty. Even the "remodeled" rooms were not good. I'll never come back here. Find another place to stay.

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3Thank dc20142014
Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - South, responded to this review

Thank you for taking the time to write a review of your stay. I sincerely apologize for the service issues you experienced. In response to your feedback, I will be meeting with our staff and making sure each guest receives professional customer service. Thank you very much for providing us with your feedback. If you would like to discuss this...

Reviewed 17 June 2015 via mobile

I needed a hotel room for the night but with the finals game in town the choices were slim to none. This was the only room available. The room was very dirty, the trash hadn't been taken out from the last person's stay and it smelled awful. I tried to unpack a few items in the drawers and they were...

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2Thank Amber P
Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - South, responded to this review

Thank you for your recent review of your stay. I sincerely apologize for the cleanliness issues you experienced during your stay. I met with the staff, and we will review our cleaning procedures and make sure we are inspecting rooms to our company’s high standards. Thank you very much for providing us with your feedback. If you would like to...

Beverly, Massachusetts
Reviewed 27 May 2015

First, the young woman who was working (alone, at night) was very nice. She tried her best to accommodate our needs in a timely fashion. This review should not reflect badly on her. That being said, this hotel is dangerous. The kitchen counter caulking was about 5X what it should have been, maybe more than an inch thick in places....

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2Thank MFHuber04
Gloversville, New York
Reviewed 13 May 2015

Not really thrilled and certainly not a place I'd go with my wife. For a group of men in the area for a conference it was OK, but no more. We were there for two nights, four men in two rooms. The one I was in was OK, the bed was firm and the sheets were clean. There was a...

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2Thank BillP1215
Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - South, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate you letting us know about the housekeeping and maintenance issues you experienced. In response to your feedback, I am pleased to let you know that our hotel will be undergoing a renovation in the next month and it is helpful to know that we need...

Atlanta
Reviewed 20 April 2015

I have stayed here a few times in the past and they were pleasant stays. This time not so much! The hotel room was lacking every amenity they boast of having in the rooms.(coffee maker,plates, silverware etc). none of the kitchen essentials. The TV remote was missing. The towels were so rough on the skin it was like drying off...

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2Thank Char30342
Manager_11525, General Manager at Extended Stay America - Cleveland - Beachwood - Orange Place - South, responded to this review

Thank you for your recent review of our property. I am sorry to hear that you did not enjoy your stay. Regarding dishware, we no longer keep dishes in guest rooms; however, these items are available upon request at the front desk. This allows our guests to customize their kitchens with fresh and clean utensils. I apologize that we failed...

New York City, New York
Reviewed 6 January 2015

First off, there TWO Extended Stay Americas on Orange Place. When I breezed into town, I naturally thought the first one was my destination, and on my way in, I thought 'Much nicer than I expected!" Well, it was short-lived--my final destination was down the block, across from the Super 8. It was more like...what I had originally expected, at...

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4Thank Timon88

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Near Extended Stay America - Cleveland - Beachwood - Orange Place - South

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Cleveland - Beachwood - Orange Place - South

Address: 3820 Orange Pl, Beachwood, OH 44122-4488
Region: United States > Ohio > Beachwood
Price Range: $111 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Cleveland - Beachwood - Orange Place - South 2.5*
Number of rooms: 113
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Also Known As:
Extended Stay America Beachwood
Extended Stay Beachwood
Beachwood Extended Stay
Extended Stayamerica Cleveland Beachwood
Extended Stay America - Cleveland - Beachwood - Orange Place - South Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Cleveland - Beachwood - Orange Place - South staff and other travellers.
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Questions? Get answers from Extended Stay America - Cleveland - Beachwood - Orange Place - South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go some where else if your staying less than a week”
 of 5 bubbles Wingze18, 9 Feb 2016 | Read review
“room 218 we were the first people too sleep there so beds are brand new and very comfy”
 of 5 bubbles jazigirl, 21 Oct 2015 | Read review
“try the hotel with the same name 1 block before. They are a newer building”
 of 5 bubbles unsatisfactory15, 7 Jul 2015 | Read review
“We were on the third floor - perhaps other floors are better?”
  • Kitchen Countertop Caulking - cracks
  • Bathroom Sink Not Installed Properly
 of 5 bubbles MFHuber04, 27 May 2015 | Read review
“If non-smoking is important to you, stay off the third floor.”
 of 5 bubbles Timon88, 6 Jan 2015 | Read review
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