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Berlin Grande Hotel

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Berlin Grande Hotel
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1,873 Reviews from our TripAdvisor Community

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Showing 1,870: English reviews
Fort Wayne
Reviewed 1 week ago

Beautiful hotel. Very friendly staff. Our room was upgraded and fantastic...even had a fireplace. Shower with jets was great.. So relaxing ! Delicious cookies at Front desk. Breakfast was great. Yummy cinnamon rolls! Walking distance to eating and some shops made it a perfect location . Would definitely stay again.

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Thank James W
North Royalton
Reviewed 1 week ago

Reservation and front desk staff were amazing! Very accommodating. Very clean and nicely decorated. Didn't appreciate the food service truck for the Cookie tour coming in the lot at 5 AM and waking us up. Also, we had 2 rooms and they were supposed to be charged on 2 separate cards. It was all charged on one. It was just...

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Thank carolynk698
Beckley, West Virginia
Reviewed 1 week ago

Outstanding customer service. Room was fantastic as was the breakfast . Will definitely stay with Berlin Grande Hotel again. Make sure you try the cookies. The best I have ever eaten. Fruit water is delicious too.

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Thank Donna V
Lisa Z, Riley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Berlin Grande Hotel. We appreciate your kind words about the property, guest service, and amenities. Yes, those cookies are amazing. But did you try the cinnamon rolls at breakfast?! Oh my. Thank you so much for your feedback and your business. We hope that...

Greensburg, Pennsylvania
Reviewed 1 week ago

I stay here every time I'm in the area. Good service and accommodations. Nice atmosphere. It would be nice if the room you requested 6 weeks ahead of arrival, would be the one you get when you arrive. Seems like it's always taken for one reason or another.

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Thank Charlie431
Lisa Z, Riley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Berlin Grande Hotel. I am incredibly grateful for your continued support of our hotel and am so happy that you enjoyed your visit. Please feel free to reach out to me directly to discuss the reservation issue as this is something that might warrant...

Steubenville
Reviewed 1 week ago

We were at the hotel on our way to a food show event. Resting up before we went to friendly service, clean rooms, greeted with cookies,coffee and refreshing orange sliced water. The breakfast was excellent with waffles, eggs bacon,yogurt and fruit. Would definitely stay again.

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Thank P9666QGlindaf
Lisa Z, Riley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Berlin Grande Hotel. I am so happy to learn that you had a pleasant visit and enjoyed the free, extended hot breakfast. Your feedback and your business are greatly valued and we hope that you will return again for another stay! Sincerely, Lisa Z.

North Vernon, IN
Reviewed 1 week ago

My husband, daughter and myself stayed for the second time in your lovely property. It was just as wonderful as the first time- the staff is so friendly and helpful. The hotel and room are spotless. The breakfast fantastic. The only thing that wasn't perfect was the shower- wish the water would have been hotter, but we dealt with that....

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Thank dalejrgirl
Lisa Z, Riley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Berlin Grande Hotel. We appreciate your kind words about the property, amenities, and staff. In addition, we are grateful for your repeat business and that you had such a nice stay. I do apologize about the lack of hot water. Perhaps it was just...

Wheeling
Reviewed 1 week ago

good stay. front desk person not very good. hand to ask for the envelope of coupons couple hours after checkin. she just handed it to me .. no words. usually good st desk this one was not. March 12 and 13 dayturn.

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Thank M9809ZTlindas
Lisa Z, Riley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Berlin Grande Hotel. I am sorry that your interaction with the front desk associate was not a hospitable one. We certainly do not ever want our guests to be treated poorly and I welcome an opportunity to learn more about whom you spoke with....

Walnut Creek, Ohio
Reviewed 1 week ago

I've stayed at the Berlin Grande a couple times now, and my stay the other evening was nothing short of perfect. Easy, quick check-in process. Got to my room, and it was very spacious. I stayed in a King Fireplace Courtyard Suite, so the room was larger than a standard room, but I've stayed in a standard room and those...

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Thank ohiotravelier
Lisa Z, Riley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Berlin Grande Hotel. On behalf of the entire staff, thank you for your kind words about the property and for being a valued guest. We sincerely do appreciate your feedback and hope that you will come back and stay with us again on a...

Saint Clair, Michigan
Reviewed 1 week ago

Love this hotel. This is where we stay when we are in Berlin. It is very centrally located and with the ccold weekend very nice to be close. The only negative I would have about the room was the TV in proximaty to the bed. The room was very spacious and where the TV was located you could not see...

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Thank Debbie R
Lisa Z, Riley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Berlin Grande Hotel. I appreciate your kind words about the property, amenities, and staff. Yes, this cold weather can definitely put a damper on getting around town, but we are delighted that you chose to warm up in our hotel. Thank you so much...

Walterboro
Reviewed 1 week ago

The rooms were clean and bigger than we had anticipated. The room was a great value especially because it included breakfast which was very good. I would definitely stay there again if we were in the area.

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Thank Terri S
Lisa Z, Riley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Berlin Grande Hotel. I am so glad to learn that you were pleasantly surprised with the accommodations and that you enjoyed yourself while being our guest. Thank you for your feedback and your business. We hope that you will come back and see us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Berlin Grande Hotel is the newest hotel in Berlin,in the Heart of Ohio's Amish Country. Our 78 room hotel features large spacious rooms, indoor heated saltwater pool, meeting facilities, a business center, 24 hr fitness room, free internet and long distance to our guests, a friendly supportive staff and spectacular views of the surrounding countryside. ... more   less 

Additional Information about Berlin Grande Hotel

Address: 4787 Township Road 366, Berlin, OH 44610
Region: United States > Ohio > Berlin
Price Range: $158 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Berlin Grande Hotel 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Berlin Grande Hotel Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Berlin Grande Hotel staff and other travellers.
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Questions? Get answers from Berlin Grande Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Centrally located in the middle of everything!”
 of 5 bubbles tuppermern, 18 Jan 2017 | Read review
“Might want to request 4th floor to lessen the noise from rooms above. Walls are VERY thin.”
 of 5 bubbles lisasI3689AK, 2 Jan 2017 | Read review
“We had a handicapped home due to them being almost sold out. But everything seemed fine.”
 of 5 bubbles leeandvicky, 6 Nov 2016 | Read review
“I wouldn't pay extra (again) for the King Fireplace Courtyard View Suite.”
 of 5 bubbles rok6321, 24 Oct 2016 | Read review
“Vews from the rear rooms offer beautiful views of the rolling country side .”
 of 5 bubbles kenneth2340, 1 Sep 2016 | Read review
5 of 5