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Berlin Grande Hotel

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1,832 Reviews from our TripAdvisor Community

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Showing 1,829: English reviews
Bridgeport
Reviewed 4 December 2016

We loved our recent stay at Berlin Grande. The room was clean & comfortable and the King size bed was great!! Really enjoyed the breakfast. Can't wait until our next trip. Thanks to the wonderful staff of Berlin Grande.

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Thank G3482MHdavidn
Lisa Z, Riley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Berlin Grande Hotel. We are so glad that you enjoyed your visit with us and found everything to your liking! Thank you so much for your feedback and your business; we value both greatly. Please do come back and see us again! Happy Holidays,...

Cleveland
Reviewed 4 December 2016

I have dealt with Missy at the front desk many times,she is great at what she does,and making you feel welcome. She really makes the hotel a beautiful place to visit. We will definitely be back again. The pool should be turned up a couple degrees to make it warmer.

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Thank theresamw2016
Lisa Z, Riley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Berlin Grande Hotel. I am so glad that you enjoyed your visit. We appreciate your kind words about the front desk associate, Missy. I'll be sure to pass along your compliment to her! Thank you so much for your feedback and your business. We...

Parkersburg, West Virginia
Reviewed 3 December 2016

This is a great hotel - very friendly people who work there. I have only 2 suggestions: 1) rm 115 is right by the kitchen so you hear the people come to work at 430am to set up for the delicious breakfast. if there would be some way of making it more sound proof that would be a great help....

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Thank Mary Z
Lisa Z, Riley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Berlin Grande Hotel. We are glad that you enjoyed your visit with us and found the staff to be helpful and friendly; I will pass along your complimentary words to them. I am so glad that you were able to bring your dog along...

Charleston
Reviewed 3 December 2016

We had planned on staying 2 nights & 3 days, but on our way to Ohio we received a phone call. A family member had just passed away. We would only be able to stay 1 night. Once we explained it to the clerk we were able to cancel the 2nd night no charge. We were very happy with the...

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Thank Deborah B
Lisa Z, Riley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Berlin Grande Hotel. Please accept our condolences on the loss of your family member. That is never easy news to receive and we hope that you and your family will find comfort in the memories you have of your departed loved one. Thank you...

Cincinnati, Ohio
Reviewed 2 December 2016

The hotel was impressive to my wife and myself - we came to Holmes County for a short trip, staying only one night - we have been coming to the Amish country for over 20 years and have tried many of the hotels in the area - we decided to try yours and was pleasantly impressed - your Christmas decorations...

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Thank mrvondy
Lisa Z, Riley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Berlin Grande Hotel. We are so glad to learn that you and your wife chose to stay with us and enjoyed your visit. Our hotel stands out among most in the area because it is modern, offers ample room (both in each guest suite...

Flushing
Reviewed 2 December 2016

Large rooms, very clean and the staff went out of their way to help. The motel was centrally located in Holmes county and it made it easier to go in witch ever direction you prefer. Yes we would stay here again.

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Thornville
Reviewed 1 December 2016

We were in a suite. The views were beautiful. The rooms were nice size with a lot of room. The thermostat was set on 68, but the rooms were hot. We turned it down and it did not cool down until the middle of the night. At 6:00am an our alarm clock started going off and we could not figure...

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Thank nancyfF9581ML
Lisa Z, Riley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Berlin Grande Hotel. I apologize that your alarm clock went off unexpectedly, it must have been set from a previous guest. We are so glad that you enjoyed your stay overall and want to thank you for your feedback and your business. Please do...

Carroll
Reviewed 1 December 2016

The hotel is a little hard to find with streets not marked and they come from blocks away. Hotel very nice, great looks in side and out. Service was excellent, breakfast was very good. Ran out of food because of large crowd.

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Thank X2875HDkimr
Lisa Z, Riley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Berlin Grande Hotel. We are delighted that you had a pleasant experience. Yes, things in Berlin can be difficult to find; I apologize for this inconvenience. Thank you so much for your feedback and your business. We hope that you will come back and...

Cincinnati
Reviewed 1 December 2016

Very thin walls and ceilings. We had a nocturnal guest above us. We were woken up in 90 minute increments with crashing sounds of things dropping on the floor and the heavy thumping and vibrating of what seemed like a 600 lb gorilla above us. When we requested that no guests be given rooms above ours for our last two...

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Thank G7564KYjuliel
Youngstown, Ohio
Reviewed 30 November 2016

Always stay at The Berlin Grande when visiting the area, usually several times a year. Always accomodacting, clean and extremely welcoming. The continental breakfast is by far the best of anywhere we've stayed. Highly recommend this hotel.

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Thank Linda V
Lisa Z, Riley Hotel Group at Berlin Grande Hotel, responded to this review

Thank you for taking the time to leave a review regarding your recent stay at the Berlin Grande Hotel. On behalf of the entire staff, thank you for your feedback and your business. We are all delighted that you enjoyed your visit with us and hope that you will come back soon and see us again! Sincerely, Lisa Z.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Breakfast included
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Berlin Grande Hotel is the newest hotel in Berlin,in the Heart of Ohio's Amish Country. Our 78 room hotel features large spacious rooms, indoor heated saltwater pool, meeting facilities, a business center, 24 hr fitness room, free internet and long distance to our guests, a friendly supportive staff and spectacular views of the surrounding countryside. ... more   less 

Additional Information about Berlin Grande Hotel

Address: 4787 Township Road 366, Berlin, OH 44610
Region: United States > Ohio > Berlin
Price Range: $130 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Berlin Grande Hotel 2.5*
Number of rooms: 78
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Also Known As:
Berlin Grande Hotel Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Berlin Grande Hotel staff and other travellers.
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Questions? Get answers from Berlin Grande Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Centrally located in the middle of everything!”
 of 5 bubbles tuppermern, 18 Jan 2017 | Read review
“Might want to request 4th floor to lessen the noise from rooms above. Walls are VERY thin.”
 of 5 bubbles lisasI3689AK, 2 Jan 2017 | Read review
“We had a handicapped home due to them being almost sold out. But everything seemed fine.”
 of 5 bubbles leeandvicky, 6 Nov 2016 | Read review
“I wouldn't pay extra (again) for the King Fireplace Courtyard View Suite.”
 of 5 bubbles rok6321, 24 Oct 2016 | Read review
“Vews from the rear rooms offer beautiful views of the rolling country side .”
 of 5 bubbles kenneth2340, 1 Sep 2016 | Read review
5 of 5