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Close to restaurants & shopping. It has a fully equipped kitchen, counter bar, & couch. There is sufficient room space. There is an outdoor pool with tables & chairs & BBQ grills. Also a minimal breakfast since there is a kitchen.More
1 Thank frog0046
Response from 00esa, Manager at Extended Stay America - Cincinnati - Blue Ash - Reed HartmanResponded July 3, 2018
Thank you for choosing Extended Stay America. We are glad to know you loved our ideal location and that you were happy with your well-equipped room. Your feedback will be shared with the entire team, and we look forward to hosting you & your family...More
Sorry, but when you choose to stay at a hotel
To rest and relax for the evening, but end up being in excruciating pain from stubbing a toe, not once but. a total of three times between the two people sleeping in the queen bed,...More
Response from 00esa, Manager at Extended Stay America - Cincinnati - Blue Ash - Reed HartmanResponded July 6, 2018
Please accept our apologies for the difficulties you had during your stay. We have altered our Housekeeping and Maintenance team to check the bed and do the necessary changes to ensure it does not disturb our future guests. Thanks for bringing this to our attention....More
If I could give this place negative numbers I would. Booked via Expedia, double room suite NON-SMOKING. Got to the hotel 9:30ish. No one to check me in, waited, finally took the front desk phone and dialed 0 to find someone. After waiting 15 minutes...More
Response from 00esa, Manager at Extended Stay America - Cincinnati - Blue Ash - Reed HartmanResponded June 23, 2018
Please accept our apology for the inconvenience and less than favorable experience you had at our hotel, moreover, we failed to solve this in a manner that would have given you a better opinion of us. You deserved a clean, comfortable, and stress free stay...More
I booked this property because it was very close to the hospital that my grandfather was having quadruple bypass surgery. I called day of arrival two separate times stating that I was going to be a late arrival (between 3/4am) and that I would prefer...More
Thank Ty H
Response from 00esa, Manager at Extended Stay America - Cincinnati - Blue Ash - Reed HartmanResponded June 22, 2018
Thanks for choosing us. Please accept our sincere apologies as we couldn’t provide you with the room of your choice and for the housekeeping issues you encountered in your room while you were here. We consider your feedback very important as it highlights the areas...More
This is the best facility I have stayed at in several years. The facility is a clean friendly atmosphere with an outstanding staff. I look forward to returning soon. I highly recommend staying st the Extended Stay Cincinnati Blue Ash Reed Hartman!More
Response from 00esa, Manager at Extended Stay America - Cincinnati - Blue Ash - Reed HartmanResponded May 24, 2018
Jim, thanks for the 5-star review of Extended Stay America. We are thrilled to know you liked our well-maintained property and that our courteous staff made your stay a home-like one. Thanks once more for your positive comments, and we look forward to welcoming you...More
I was unable to get revised billing requested after spending over $10,000 at extended stay 4630 creek rd blue ash ohio. Management retaliatory billing procedures witnessed multiple times whenever guest questioned... More
I was unable to get revised billing requested after spending over $10,000 at extended stay 4630 creek rd blue ash ohio. Management retaliatory billing procedures witnessed multiple times whenever guest questioned management. Their unchecked ability to charge a guest then tell them they had to get off property amazed me. One recent incident involved Ohio state police intervention when Dave Young did this with a construction worker.
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"You should request a room with two beds in advance if you need more than one bed in your room. Those rooms go..."