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Hilton Garden Inn Cincinnati Blue Ash

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Hilton Garden Inn Cincinnati Blue Ash
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451 Reviews from our TripAdvisor Community

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Showing 447: English reviews
Columbus
Reviewed 3 July 2016

Very nice hotel but a bit pricey. I could I've stayed at a very comparable hotel in the same area that was cheaper and also included breakfast. Very clean and updated just felt price was very high for no breakfast and not really any other awesome amenities. Pool was cold and hot tub was roped off for repairs. Workout room...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Michelle C
Shawn L, Manager at Hilton Garden Inn Cincinnati Blue Ash, responded to this review

We appreciate you taking your valuable time to fill out the survey for the Hilton Garden Inn Blue Ash. Your comments help us serve you and all guest with improved practices. Hilton Garden Inns do offer a Bed& Breakfast Package that is offered $6-$8 more than the normal rate for those that desire breakfast as part of the stay. I...

PHOENIXVILLE
Reviewed 30 June 2016

Here is a nice, clean place to stay. The room was clean, although our room was missed by housekeeping on 2 of the nights. We did not eat breakfast here because there are much better places near by at a much better price. It was very comfortable and easy check in/out. Oh, and the WIFI was terrible.

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Thank snakespol
Shawn L, Manager at Hilton Garden Inn Cincinnati Blue Ash, responded to this review

We appreciate you taking your valuable time to fill out the survey for the Hilton Garden Inn Blue Ash. Your comments help us serve you and all guest with improved practices. We are sorry to hear the wifi was terrible, please try attwifi on your next visit it has a better signal strength. We look forward to your next visit...

Bowling Green, Ohio
Reviewed 29 June 2016

The room had an adjustable bed that would not hold any pressure on one side of the bed. After "sleeping" through it the first night I told the front desk what was going on. They sent maintenance to fix it... five hours later still not fixed. Manager came to the room said he would get it fixed while we were...

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Thank Tyler R
Shawn L, Manager at Hilton Garden Inn Cincinnati Blue Ash, responded to this review

We appreciate you taking your valuable time to fill out the survey for the Hilton Garden Inn Blue Ash. Your comments help us serve you and all guest with improved practices. I apologize that your bed was not as comfortable as should be. I am not sure exactly what happened with your bed and how it would not hold air....

Catlin, Illinois
Reviewed 29 June 2016

Absolutely no complaints about this hotel! It is a quick 15 minute drive to Kings Island. Also very clean staff was friendly and the breakfast was wonderful. You do have to pay for the breakfast however The room is less expensive than those that are offering the traditional continental breakfast. We will stay at this hotel again.

Review collected in partnership with Hilton Garden Inn
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Thank amymQ5077IR
BUFFALO, United States
Reviewed 29 June 2016

This hotel was very nice and a good value. Our only issue was a closed hot tub/spa. It wasn't indicated that it was out of service on the website. Had it been, we would have stayed elsewhere. We were told during checkout it's being removed entirely.

Review collected in partnership with Hilton Garden Inn
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Thank Susanna D
Shawn L, Manager at Hilton Garden Inn Cincinnati Blue Ash, responded to this review

Thanks for Comments We appreciate you taking your valuable time to fill out the survey for the Hilton Garden Inn Blue Ash. Your comments help us serve you and all guest with improved practices. We had decided to remove the Spa on January 1 we apologize for any inconvenience we may have caused you. We look forward to your next...

Evansville, Indiana
Reviewed 28 June 2016

I had the privilege of coordinating a block of rooms for a traveling sports team last week and the process was seamless. Thanks to the attentiveness of the sales manager, Peter, the process of securing rooms for the group was a breeze! The hotel staff was gracious and accommodating. The hotel was very nice and the rooms were comfortable and...

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Helpful?
Thank kadyjean
Shawn L, Manager at Hilton Garden Inn Cincinnati Blue Ash, responded to this review

Thanks for Comments We appreciate you taking your valuable time to fill out the survey for the Hilton Garden Inn Blue Ash. Your comments help us serve you and all guest with improved practices. We appreciate you choosing to stay with us for your tournament, Peter is a great asset to our company for his experience with sports teams. We...

Columbus, United States
Reviewed 27 June 2016

Very disappointed in the quality of this hotel room. Bathroom door would NOT close. Furniture was old and worn - finish was worn OFF in several places. It looked like a kindergartner was hired to caulk the tub. It seemed like decorations were missing in the room - a big blank wall. They obviously made a conscious decision to pass...

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Thank Dale D
Shawn L, Manager at Hilton Garden Inn Cincinnati Blue Ash, responded to this review

We appreciate you taking your valuable time to fill out the survey for the Hilton Garden Inn Blue Ash. Your comments help us serve you and all guest with improved practices. Please except my sincere apologies for the condition of your room. I sincerely apologize that it happened and understand your dissatisfaction. These issues have been addressed with the appropriate...

New York City, United States
Reviewed 24 June 2016

I think it's great that the room's wall art was tasteful black and white photos of local sites. And, on display in the lobby, the original paintings of Cincinnati landmarks is a refreshing and engaging improvement on the usual, tasteless, mass produced faux abstract art. It was great to be able to open (even 6 inches) the window at night....

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jeff G
Shawn L, Manager at Hilton Garden Inn Cincinnati Blue Ash, responded to this review

We appreciate you taking your valuable time to fill out the survey for the Hilton Garden Inn Blue Ash. Your comments help us serve you and all guest with improved practices. I sincerely apologize that it happened and understand your dissatisfaction. These issues have been addressed with the appropriate departments. I assure you it is rare that this happens at...

Portsmouth, United States
Reviewed 24 June 2016

We've stayed here often and it never disappoints us. The staff is always friendly and helpful and the rooms are large and very clean. We've stayed here so often that the staff recognizes us, calls us by name, and Amy in the breakfast area know what our order is even before we tell her. The breakfasts are fantastic. We will...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Craig J
Shawn L, Manager at Hilton Garden Inn Cincinnati Blue Ash, responded to this review

We appreciate you taking your valuable time to fill out the survey for the Hilton Garden Inn Blue Ash. Your comments help us serve you and all guest with improved practices. We truly appreciate Amy everyday she makes everyone day brighter every morning. We look forward to your next visit at the Hilton Garden Inn Blue Ash. Please contact myself...

Akron, United States
Reviewed 23 June 2016

hotel amenities great except the mattresses need updated they are overly soft and although they state you have option to improve firmness, the adjustment does not work. Staff friendly, helpful and restaurant provides great meals.

Review collected in partnership with Hilton Garden Inn
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Thank Maria C
Shawn L, Manager at Hilton Garden Inn Cincinnati Blue Ash, responded to this review

We appreciate you taking your valuable time to fill out the survey for the Hilton Garden Inn Blue Ash. Your comments help us serve you and all guest with improved practices. I apologize that your bed was not as comfortable as should be. The normal setting for most guests is with the dial being set straight up and down. We...

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Near Hilton Garden Inn Cincinnati Blue Ash

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Cincinnati Blue Ash

Address: 5300 Cornell Rd, Blue Ash, OH 45242
Region: United States > Ohio > Blue Ash
Price Range: $147 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cincinnati Blue Ash 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Hilton Garden Inn Cincinnati Blue Ash Hotel Blue Ash
Hilton Garden Inn Cincinnati Blue Ash Ohio
Hotel Style:
#1 Romantic Hotel in Blue Ash
#2 Business Hotel in Blue Ash
#2 Family Hotel in Blue Ash
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Cincinnati Blue Ash staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Cincinnati Blue Ash staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you get the type of room you paid for.”
 of 5 bubbles Asileehg, 25 Jan 2017 | Read review
“treat yourself to the whirlpool King,worth the lil extra for a great & relaxing night!”
 of 5 bubbles stephenpH5731WC, 12 Sep 2016 | Read review
“Overnight amenities available.Higher floors are preferable.Clean,country contemporary, natural sunlight& environmentally green.”
 of 5 bubbles 2fatcatsonthego, 9 Sep 2016 | Read review
“Book ahead for best rate.”
 of 5 bubbles Micolski2013, 17 Aug 2016 | Read review
“Not sure of the other rooms, but I did like the view of the parking lot from the front of the hotel.”
  • The bathroom was very clean
  • The bathroom was very clean
  • Chipped/scratched furniture
 of 5 bubbles 936MichaelS, 8 Aug 2016 | Read review
5 of 5