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The beds were comfortable and main room was decent. Bathroom was outdated and dirty. The hotel had a funky, moldy smell throughout with some areas smelling stronger than others. The indoor pool was warm though which was nice. Most of the staff was very friendly....More
Thank Not Your B
Response from Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue AshResponded 28 April 2017
Dear Not Your B,
I apologize for your recent experience at the Crowne Plaza Hotel in Cincinnati. The bathroom being dirty is unacceptable and I appreciate you calling this to my attention.
We have spoken to Le-lat about your comments and he is truly apologetic...More
Our check in experience was good with a friendly staff member. Once we got to our room, we quickly realized we were in a king rather than a double as needed. We were told they were sold out but would send a rollaway. When we...More
Thank Michelle C
Response from Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue AshResponded 24 April 2017
Dear Michelle C,
I am pleased to read that the staff member was friendly. Even though we were sold out, we were able to honor all room types that we had reservations for. I apologize if the rollaway bed took too long. We will definitely...More
The location is easy to get too. The housekeepers are courteous. The front desk people have great customer service! The room was clean. There are great restaurants near by. Very convenient to get to the highway.More
Thank Marilyn K
Response from Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue AshResponded 6 May 2017
Dear Marilyn K,
Thank you for your recent comments about your stay at the Crowne Plaza Hotel in Cincinnati. It is always a pleasure to read that the housekeepers were courteous, your room was clean and the front desk people have great customer service. There...More
I'd like to rank this hotel higher based solely on the staff and the amazing aromatherapy and bath products. If it were just these 2 qualifiers, this would be a 5 star rating. However, rooms and hotel in general are extremely dated, banged up and...More
Response from Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue AshResponded 31 March 2017
Thanks for commenting about your recent stay at the Crowne Plaza Hotel in Cincinnati.
Thank you for calling to our attention the deficiencies in housekeeping. The conditions that you encountered are NOT acceptable and I can assure that we are trying to make...More
Crowne Plaza Hotel Cincinnati Blue Ash was clean and comfortable. The staff were extremely knowledgeable, friendly, and helpful. When I arrived, the front desk staff notified me of a discount that was available and automatically applied it to my stay. The hotel has a shuttle...More
Response from Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue AshResponded 17 March 2017
Thank you for taking time to comment on your recent stay at the Crowne Plaza Cincinnati. Your comments have been shared with the entire Crowne team. Everyone was pleased to read that your room and accommodations were clean and comfortable and that the staff was...More
US$99 - US$142 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from Domonic D | Reviewed this property |
Although our family saw no bugs in the three nights we stayed, the coffee pots in the rooms were single serving and ours literally blew up in my face as I added the water to it. Didn't try using again.