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Crowne Plaza Hotel Cincinnati Blue Ash

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Crowne Plaza Hotel Cincinnati Blue Ash
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259 Reviews from our TripAdvisor Community

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Showing 257: English reviews
Chicago, Illinois
Reviewed 2 February 2016

I stayed for 4 nights in January 2016. The rooms are reasonably comfortable and there wasn't anything lacking for a good night's sleep. Check-in was super fast and every staff member was courteous and professional. The restaurant seemed a little quiet but the food was awesome - I actually had a porterhouse steak and it was as good as one...

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Helpful?
1Thank hudson m
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Hudson m: Thank you for writing about your recent stay at the Crowne Plaza Hotel in Blue Ash. I apologize for any inconveniences that you may have experienced during your stay with us. I was very pleased that you felt that you would stay with us again. Best - Danny Hill, GM

Ohio
Reviewed 1 February 2016 via mobile

Spent 1 night, beds comfortable. Very outdated, same glass and spoon in the hallway (not our on the floor from Sat at 4pm til we checked out at 10 am Sunday so obviously housekeeping is lacking. Never seen 1 other guest, eerie, although could hear the squealing of pool play. Pricelined it, would have been very disappointed at full price....

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Helpful?
Thank Jeannie R
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Jeannie R: Thank you for writing about your recent stay at the Crowne Plaza Hotel. I appreciate your bring these issues to my attention and I can promise you will make improvements. Best - Danny Hill, GM

Columbus, Ohio
Reviewed 28 January 2016

This hotel is extremely dated and not as nice as some of the other hotels I've stayed at in the Blue Ash area. We were in town for a conference so we spent 2 days in the large meeting room. The tablecloth at my table was full of coffee stains and what appeared to be some type of crusty substance....

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Helpful?
Thank 766jillr
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Jill R, Thank you for taking your time to comment about your recent stay at the Crowne Plaza Hotel. I apologize for your experience with the items in the conference center and the fact that your heater was not functioning. I was pleased to read that that your bedroom and bathroom were clean. Thank you again - Danny Hill,...

Reviewed 29 December 2015

I'm not sure what to think of this place. I really wanted to like it but there were just some things that were very off putting for a hotel of this caliber in 2015. We booked 2 rooms through Priceline bidding, so of course we can't always expect what they will give us. We received two rooms with king beds...

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Helpful?
Thank Kayla G
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Valued Guest, Thank you for taking your time to comment about your recent stay at the Crowne Plaza Hotel. We do not have microwaves and refrigerators in all of our rooms except for our suites, which you could have easily booked if that was an amenity your were looking for. Our franchise agreement with Intercontinental Hotels does not allow...

Reviewed 28 December 2015 via mobile

Me and my family stayed here for a soccer tournament and it had pros and cons Pros The pool here is great and in a convenient location. They have a lot of parking space. Cheap price. Cons When you walk in the staff is not very good. The business event rooms are not decorated. The beds are filthy. Elevator does...

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Helpful?
Thank Liam C
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Liam C: Thank you for commenting about your recent stay at the Crowne Plaza. We decorate our business event rooms at the discretion of the client who has an event in the space. The hotel did not rent any space to soccer teams in December so I do not understand why decorations in business event rooms are a concern...

Fremont, Ohio
Reviewed 28 December 2015

My wife and I drove to Cincinnati for a couple of days away after Christmas to do some shopping, dining out, playing at the casino etc. We have stayed downtown before but decided to stay out of town and drive to our different locations and avoid the hassle of parking downtown and walking everywhere. Good choice! We were greeted at...

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Helpful?
Thank lesbooth_13
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear lesbooth_13: Thank you for taking your valuable time to comment about your recent stay. We were all pleased to read that you enjoyed some of the amenities offered by the hotel. Free parking does have a lot of advantages. Thanks again and we look forward to seeing you soon. Danny Hill, General Manager

Seymour, Tennessee
Reviewed 20 December 2015

Traveling during the Thanksgiving Holiday can be "trying" on your nerves but the staff and location of the Blue Ash Crowne Plaza will help ease your tension way. Great facility with on site restaurant. Prompt service and courteous professional staff. With easy access to/from the Interstate there is good security and comfortable safe location.

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1Thank Gene H
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Gene, We are pleased to read that your stay at the Crowne Plaza was relaxing during the Thanksgiving holiday and that the service was prompt and the staff courteous and professional. We hope to see you again soon. Best - Danny O. Hill, General Manager

Sterling, Virginia
Reviewed 13 December 2015

The room was warn out and in dire need of an upgrade. We found a few dead bugs on the floor but figured not that big a deal until we later found out that the room next to us was vacated by another guest who said there were at least 50 dead / alive in that room. For the cost,...

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Helpful?
Thank Jeff S
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Jeff, Please accept my apologizes for the unpleasant experience you had at our hotel. During the past two years we have experienced an unusual situation in that "stink bugs" have made their way to Ohio via our neighbors in Pennsylvania. Our pest control and entomology experts inform us that the stink bugs are seeking warmth as lower winter temperatures...

Michigan
Reviewed 5 December 2015 via mobile

Three of us spent a few nights here on our annual weekend shopping trip. The staff is very friendly and our room was very clean. We had a two room suite near the pool. It had two queen beds in the bedroom and a sofa bed in the main room. There were also a fringe, microwave, and wet bar in...

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Helpful?
Thank SportsmomMichigan
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear SportsmomMichigan, Thank you for taking your valuable time away from shopping to comment on your recent stay at the Crowne Plaza Cincinnati Blue Ash. We are all pleased to read that your accommodations were to your liking. I apologize for the maid knocking on your guest room door at 8AM. This is against our rules and I can assure...

Reviewed 4 December 2015

My family and I had a wonderful stay. The room was beautiful, clean and comfortable. The staff was extremely friendly and helpful. I would highly recommend this hotel. The location is conveniently located to all major attractions in Cincinnati.

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Thank Carolyn Y
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Carolyn Y: Thank you for staying at the Crowe Plaza Cincinnati Blue Ash. I was pleased to read that you and your family had a wonderful stay and that the staff was extremely friendly and helpful. We hope to see you again soon if you have a need to be in the area. Thank you for thinking of us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Quality and convenience found at Cincinnati, Ohio hotel! The best of Cincinnati awaits you at the newly renovated Crowne Plaza Cincinnati - Blue Ash, winner of Intercontinental Hotels Group's Renovation of the Year award. While lodging in our Cincinnati hotel rooms, you can enjoy close proximity to many local attractions such as the Reds' Great American Ball Park, the NFL Bengals' Paul Brown Stadium, Kings Island and Beach Water Park. Immerse yourself in the rich history of the area with a tour of the National Underground Railroad Freedom Center, or experience Cincinnati culture with a trip to Newport on the Levee. Our Cincinnati, Ohio hotel is minutes away from Ethicon, Toyota, Procter & Gamble, Siemens, Fifth Third Bank, Cincinnati Eye Institute, Coca Cola and other major corporations in Blue Ash. Our hotel can meet your business and meeting needs with free high-speed, wireless Internet access, a 24-hour business center and more than 12,000 square feet of meeting space with audio/visual equipment. You can have all your needs met at our Cincinnati hotel with amenities that include the Town Square Atrium Restaurant, a lobby lounge, an indoor pool with sky lights, a poolside lounge and a 24-hour fitness center. Our Crowne Plaza Cincinnati - Blue Ash staff look forward to serving you. Book your Cincinnati hotel reservations now and enjoy our excellent hotel deals and rates. ... more   less 

Additional Information about Crowne Plaza Hotel Cincinnati Blue Ash

Address: 5901 Pfeiffer Rd, Blue Ash, OH 45242
Region: United States > Ohio > Blue Ash
Price Range: $121 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Cincinnati Blue Ash 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Crowne Plaza Cincinnati
Cincinnati Crowne Plaza
Crowne Plaza Hotel Cincinnati Blue Ash Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Cincinnati Blue Ash staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Cincinnati Blue Ash staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We did spend a bit more for a suite, but the refrigerator and the microwave were worth it especially since we stayed there for 9 days!”
 of 5 bubbles kwintersfireman, 29 Jan 2017 | Read review
“Ask for room away from express way and with a refrigerator/microwave.”
 of 5 bubbles Mitty2016, 28 Sep 2016 | Read review
“find another hotel”
 of 5 bubbles Vach, 24 Aug 2016 | Read review
“Ask to have a room not near the ice machine.”
 of 5 bubbles N4407ZXamandab, 25 Apr 2016 | Read review
“The rooms toward the front side of the hotel are not near the elevators.”
 of 5 bubbles V5014ILhelenc, 21 Apr 2016 | Read review
5 of 5