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Crowne Plaza Hotel Cincinnati Blue Ash

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262 Reviews from our TripAdvisor Community

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Showing 260: English reviews
Clarksville, Tennessee
Reviewed 7 March 2015

Hotel was doing some renovations at the time. Location was good for us, close to the interstate. Weather was particularly bad and cold, so we spent more time at hotel than we had planned. Luckily, they had a decent indoor pool, a bar and restaurant too. Staff was helpful and pleasant.

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Helpful?
Thank phhurt
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear phhurt: Thank you for taking your valuable time to comment on your recent stay at the Crowne Plaza Hotel. We were pleased to hear that the staff was helpful and pleasant and that your first floor suite worked for you. Regards, Danny Hill General Manager

Blue Ash, Ohio
Reviewed 27 January 2015

Their own tech agree their internet is terrible. I used my own ATT wireless hub the whole time. Their Scanner and PC kept showing my two pages were saved to my usb stick (which I use with other computers regularly) but three time they would not be there when I went to my laptop. Again, as with the internet, I...

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Helpful?
Thank Dave C
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Rabo K: Thank you for taking the time to comment about your recent stay at the Crowne Plaza Cincinnati Blue Ash. Our business center is managed by an outside third party vendor that has been selected by Intercontinental Hotels Group and is required to be used by all Crowne Plazas in the U.S. I am surprised to hear that...

Fairfield, Ohio
Reviewed 25 January 2015

Having requested in my reservation that we not be assigned a room adjacent to an elevator or stairwell, I was displeased to find we shared a common wall with 2 elevators, and had the ice machine and vending area to the opposite side of our door. This was corrected quickly, but set an unpleasant tone. Our reassigned room, while meeting...

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Helpful?
Thank tominfairfield
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear tominfairfield: Please accept my apologizes that we did not get your room request correct the first time. I was pleased to hear that the rest of your stay was comfortable. Please try us again when the need arises. Best regards - Danny Hill, General Manager

Cincinnati, Ohio
Reviewed 9 January 2015

We stayed on the New Year's Eve Special. You received a room, buffet dinner, open bar all night, dj and buffet breakfast the next day. This was a wonderful deal. We stayed with another couple and had a great time. Would recommend to everyone.

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Helpful?
1Thank Joy N
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Joy N, We were pleased to hear that our event for New Year's Eve was to your liking. This is the first year that we tried using a DJ instead of live entertainment. Sounds like it was a good decision. We hope to see you again next year and thanks for choosing the Crowne Plaza. Danny Hill - General...

Cincinnati
Reviewed 16 December 2014

I am a gold elite member and I am appalled at the way at the way the front desk manager treated me. My dining experience was awful,..I ordered a burger sent it back TWICE. It still was not cooked to order which was medium. After the third time of sending food back I gave up and ordered chicken. I will...

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Helpful?
1Thank sylkiest1
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Sylkiest1: I would like to sincerely apologize for the issue you experienced during your stay at our property. I can assure you this is not a typical issue with our kitchen staff and I was very surprised to hear of the problem. I have personally discussed the issue with our executive chef and cook involved. Our night desk manager...

Reviewed 5 December 2014 via mobile

I had a one night stay with my wife and found the room to be spacious and quite relaxing. Booking the room was easy, quick and affordable. I found the staff to be friendly and knowledgeable. I would definitely stay again.

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Helpful?
Thank Lou C
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Mr. Chicchon: Thank you for taking your valuable time to comment on your recent stay at the Crowne Plaza Blue Ash. I was extremely pleased to hear that you had a wonderful stay. On behalf of myself and the entire staff, thank you. Danny Hill - General Manager

Atlanta, Georgia
Reviewed 2 December 2014

Appears old and out dated. Room was either cold or hot...nothing in between. Our room also had dead flies on the ac/heater unit. Worse...while we were in bed a bug walked across the bed spread. We looked around..another "stink" bug was on the ac/heater unit. Called desk. Management came up and apologetically said there was nothing they could do to...

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Helpful?
Thank nunnallybirthday
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Guest, Thank you for taking your time to write concerning your recent stay at the Crowne Plaza. The manager that responded to your concern about the stink bugs informed you correctly. Currently, exterminators and agriculture experts at the Ohio State University extension service have not been able to find a solution to stink bugs invading homes or hotel rooms...

Reviewed 26 November 2014

Disappointing for a Crowne Plaza. Pros: The room was clean and the staff was professional and courteous. The restaurant/bar area looked quite nice, actually. However, the building was clearly converted from a lesser brand. The walls were paper thin - I heard noise in the hallway throughout the night. Strangely, there were three doors in our small room: the door...

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Helpful?
Thank David P
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear David P: Thank you for sharing your comments about your recent stay. I was pleased to read that the room was clean and that the staff was professional and courteous. I apologize if the noise was bothersome to you. We would have been more than happy to move you to another room. Thank you - Danny Hill, General Manager

New Haven, Indiana
Reviewed 18 November 2014 via mobile

I got a good deal online. The name says or makes you think you will have high quality. The hotel is in need of updates. Not as fancy as I would have thought. It was nice for the weekend. It's in a fair location.

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Thank JA0406
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear JA0406: Thank you for taking time to write your comments about the Crowne Plaza. I apologize if the quality was not commensurate with the price you paid. Danny Hill - General Manager

New York City, New York
Reviewed 11 November 2014

This is an Ok hotel. The entryway is clean and open and the staff is helpful and pleasant. I had asked for a room near the elavator. When I got to my floor I was dissapointed to have to make a turn and contrinue walking to the end of the hall to get to my room.(0nly one room past mine)...

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Helpful?
Thank Francine J
Danny H, General Manager at Crowne Plaza Hotel Cincinnati Blue Ash, responded to this review

Dear Fra We may be losing war against stink bugs By Val Prevish, Enquirer contributor 6:35 p.m. EDT October 13, 2014 MAIN Brown Marmorated 2014 1.jpg (Photo: Provided/Hamilton County Extension Office) Dear Francine J: I apologize for the elevator mix-up. We have two elevators at one end of the hallway and a single elevator at the other end. I am...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Quality and convenience found at Cincinnati, Ohio hotel! The best of Cincinnati awaits you at the newly renovated Crowne Plaza Cincinnati - Blue Ash, winner of Intercontinental Hotels Group's Renovation of the Year award. While lodging in our Cincinnati hotel rooms, you can enjoy close proximity to many local attractions such as the Reds' Great American Ball Park, the NFL Bengals' Paul Brown Stadium, Kings Island and Beach Water Park. Immerse yourself in the rich history of the area with a tour of the National Underground Railroad Freedom Center, or experience Cincinnati culture with a trip to Newport on the Levee. Our Cincinnati, Ohio hotel is minutes away from Ethicon, Toyota, Procter & Gamble, Siemens, Fifth Third Bank, Cincinnati Eye Institute, Coca Cola and other major corporations in Blue Ash. Our hotel can meet your business and meeting needs with free high-speed, wireless Internet access, a 24-hour business center and more than 12,000 square feet of meeting space with audio/visual equipment. You can have all your needs met at our Cincinnati hotel with amenities that include the Town Square Atrium Restaurant, a lobby lounge, an indoor pool with sky lights, a poolside lounge and a 24-hour fitness center. Our Crowne Plaza Cincinnati - Blue Ash staff look forward to serving you. Book your Cincinnati hotel reservations now and enjoy our excellent hotel deals and rates. ... more   less 

Additional Information about Crowne Plaza Hotel Cincinnati Blue Ash

Address: 5901 Pfeiffer Rd, Blue Ash, OH 45242
Region: United States > Ohio > Blue Ash
Price Range: $153 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Cincinnati Blue Ash 3.5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Crowne Plaza Cincinnati
Cincinnati Crowne Plaza
Crowne Plaza Hotel Cincinnati Blue Ash Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Cincinnati Blue Ash staff and other travellers.
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Questions? Get answers from Crowne Plaza Hotel Cincinnati Blue Ash staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We did spend a bit more for a suite, but the refrigerator and the microwave were worth it especially since we stayed there for 9 days!”
 of 5 bubbles kwintersfireman, 29 Jan 2017 | Read review
“Ask for room away from express way and with a refrigerator/microwave.”
 of 5 bubbles Mitty2016, 28 Sep 2016 | Read review
“find another hotel”
 of 5 bubbles Vach, 24 Aug 2016 | Read review
“Ask to have a room not near the ice machine.”
 of 5 bubbles N4407ZXamandab, 25 Apr 2016 | Read review
“The rooms toward the front side of the hotel are not near the elevators.”
 of 5 bubbles V5014ILhelenc, 21 Apr 2016 | Read review
5 of 5