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Holiday Inn Express Cleveland Airport - Brook Park

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Traveller (14)
Room & Suite (33)
Dining (4)
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Overview
  • Excellent32%
  • Very good38%
  • Average11%
  • Poor10%
  • Terrible9%
Travellers talk about
“hie property”(2 reviews)
“bob evans”(9 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2 Star Hotel
All hotel details
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (177)
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All reviewscleveland airporthie propertybob evanspre made omeletshi expressearly flightrental carremodeled roomsroom was cleanhot tubfront desk staffbreakfast buffet islarge bathroomlight sleeperfridge and microwavewould definitely stay here againyogurt
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1 - 5 of 173 reviews
Reviewed 25 February 2018 via mobile

Beware!! Stayed at this property several times and enjoyed it. The last time my husband and I stayed with my service dog was nothing but drama. First told that my service dog left an odor in the room, then told that they had to leave...More

Thank Stacey M
Response from IHGService, Guest Relations Manager at Holiday Inn Express Cleveland Airport - Brook ParkResponded 12 March 2018

Hello Stacey M, Thank you for your stay and for taking the time to leave us feedback. I am sorry to see that your recent stay didn't go as well as your previous stays with us. IHG continually aims to make your experiences with our...More

Hotel's Favourite
Reviewed 26 November 2017 via mobile

I used points to reserve a room for my daughter-in-law and her fiance at this HI Express so they could het an early a.m. plane. The two women at the front desk made an especially welcoming team, and when it turned out the next day...More

Thank jaseaton
Response from Raj D, General Manager at Holiday Inn Express Cleveland Airport - Brook ParkResponded 29 November 2017

Thank you for your wonderful review and we look forward to your return.

Reviewed 23 January 2018

Was a great place to rest up after a long day of travel. Pleasant staff, great room, uber confortable bed, very clean and well-appointed. We were too tired to go out for dinner, so we ordered in. Was able to catch up on some work...More

Thank Denise C
Response from Raj D, General Manager at Holiday Inn Express Cleveland Airport - Brook ParkResponded 1 February 2018

Thank you for your wonderful review and we look forward to your next stay with us.

Reviewed 27 December 2017 via mobile

I have stayed at many hotels and I must say that at this one the clerk seemed to take the time to make conversation. He seemed to be really interested in our trip. The hotel is in a nice location with several options close by...More

Thank ohiop32
Response from Raj D, General Manager at Holiday Inn Express Cleveland Airport - Brook ParkResponded 29 December 2017

Thank you for your wonderful review and hope you had great time on your trip. We look forward to your next stay with us.

Reviewed 6 December 2017 via mobile

Being a busy airport hotel , I was overall satisfied with the condition of the facility , except the pool. With leg and spine issues , having at least a pool ( hot tub would be welcome ) is very important. The pool was in...More

Thank kaw54realestate
Response from Raj D, General Manager at Holiday Inn Express Cleveland Airport - Brook ParkResponded 7 December 2017

Thank you for your review and we have addressed the problem with the pool. We hope to see you soon.

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$103 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$103 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (14)
Room & Suite (33)
Dining (4)
Pool & Beach (2)
Questions & Answers
Ask a question
Joowon C
28 March 2016|
AnswerShow all 2 answers
Response from Raj D | Property representative |
Our shuttle runs from 5 to Midnight, departing every half hour. While checking in please request the time you would like to leave. If you are going to leave a car while you are gone, please make sure you have made... More
0
Votes
1contleft
21 October 2015|
AnswerShow all 4 answers
Response from Raj D | Property representative |
Once you get your luggage please contact our hotel at 216-433-0004 and we will provide you with instruction on how to take the taxi. Thanks.
0
Votes
Pamelawhittb
12 November 2014|
AnswerShow all 3 answers
Response from Raj D | Property representative |
The Cleveland Clinic is located downtown which is about 1/2 hour drive from our property. Our shuttle is limited to with in 1 miles radius from the property. You would have to rent a car for your drive to the clinic.
0
Votes
Room Tips
"Away from elevator, ice machine and stairs-top floor"
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"First floor rooms may be level with arriving parking cars, i enjoyed second floor"
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"Top floor as I always recommend if you're "lucky" enough to get a room I guess!"
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"excellent subway RTA access and airport"
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