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BEST WESTERN Airport Inn & Suites Cleveland

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438 Reviews from our TripAdvisor Community

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Showing 428: English reviews
Middlebrg Heights
Reviewed 2 days ago NEW

Good value for your money. Could be a little more clean. Breakfast was 100% awesome! Staff was friendly and professional. Late check out so we were able to swim. Comfortable bed and nice little bathrooms. I'll stay there again.

Review collected in partnership with Best Western
Thank I4613LRchristiner
Upland, California
Reviewed 5 days ago NEWvia mobile

Stayed here for just one night. I read a lot of negative reviews but I had the complete OPPOSITE experience. The staff were very friendly and accommodating. Held my luggage after I checked out while I attended an interview. Although their are reviews stating there is no shuttle service. There is a shuttle service and it took me to the...

Thank avrieze
Garfield Heights, United States
Reviewed 1 week ago

My family had the most wonderful time here. It was such a pleasure watching the kids play in the pool and just relax! My grand children just moved back from Houston and I wanted to get the time to just kick back and relax with them.

Review collected in partnership with Best Western
Thank M9461TNlisal
Reviewed 2 weeks ago

This hotel was clean and the front desk person was helpful. There was no one to pick us up at the airport to bring us back to the hotel. We had to call a cab or an uber driver. The hotel shower did not have any water pressure at all.

Review collected in partnership with Best Western
Thank Barbara H
Cleveland, United States
Reviewed 9 December 2016

I liked this hotel. The room was spacious, and the bathroom was very clean and has a very long bathroom counter which holds just about all your toiletries. That is very rare for hotels which oftentimes have bathrooms are tiny and cramped. HOWEVER, be aware that this hotel does not provide shuttle service to the airport even though it has...

Review collected in partnership with Best Western
3Thank Z1752QPcynthiaw
Washington DC, District of Columbia
Reviewed 4 December 2016

I stayed at the Best Western Airport Inn for a weekend trip to the Rock N Roll Hall of Fame. Both the arrival and departure shuttle experience from the airport was top notch - staff was friendly, personable, and went out of the way to make you feel welcome by making small talk, offering directions, etc. The bed was a...

1Thank stevendspivey
Reviewed 21 November 2016

Newly remodeled in a very nice decor. Staff was friendly, efficient, gave great service. Conveniently located to airport and all of the Cleveland area. We stay at Best Westerns frequently. They are always good hotels. This one was excellent!

Review collected in partnership with Best Western
1Thank Kelly S
Washington DC, District of Columbia
Reviewed 20 November 2016

This hotel has been renovated within the last year, so it matches up with any slightly more expensive hotel in the area. The staff was friendly and helpful, and it's only 5 minutes from CLE by the FREE shuttle. They'll take you to and fro the airport (since there's a Rapid station IN the airport) as much as you want.

1Thank ToniD1
Reviewed 14 November 2016

This is truly the best place to start a vacation, location is great. Best shuttle service ever. And you can leave your car in a safe place for two weeks. Great easy check in. The only bad thing was the stains on the carpet in our room.

1Thank Rae R
Reviewed 6 November 2016

First impressions do count in this case. April at the check-in was so helpful, she even printed a map to help me with my question. Our room was clean and well decorated. The whole motel was clean and nice. The breakfast was great as well although the room was small and crowded. We will definitely stay at this Best Western...

Review collected in partnership with Best Western
1Thank Allenest

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN Airport Inn & Suites Cleveland

Address: 16501 Snow Rd, Brook Park, OH 44142-2778
Region: United States > Ohio > Brook Park
Price Range: $103 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Airport Inn & Suites Cleveland 2.5*
Number of rooms: 64
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Also Known As:
Best Western Airport Hotel Brook Park
Best Western Airport Inn And Suites
Best Western Brook Park
Brook Park Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Airport Inn & Suites Cleveland staff and other travellers.
3 questions
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Monroe, Michigan
over a year ago

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Questions? Get answers from BEST WESTERN Airport Inn & Suites Cleveland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We've never had a bad room”
 of 5 bubbles RaeR828, 23 Sep 2016 | Read review
“We were on the third floor and had a nice room.”
 of 5 bubbles 654lynettew, 7 Sep 2016 | Read review
“have the usual reduced rates for seniors and for CAA/AAA members.”
 of 5 bubbles sharonwilkins, 17 Aug 2016 | Read review
“Noisy on the street side.”
 of 5 bubbles U8658FSdouglass, 25 May 2016 | Read review
“Just dont chose this hotel”
 of 5 bubbles stephanierfont, 25 Apr 2016 | Read review
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