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University Hotel and Suites

179 reviews
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Traveller (85)
Room & Suite (58)
Dining (8)
Overview
  • Excellent3%
  • Very good6%
  • Average22%
  • Poor15%
  • Terrible54%
26 Nov 2017
“Good location for Cavs game or hospital is the only highlight”
17 May 2017
“Definitely Not Recommended”
Free Wifi
Free Parking
Breakfast included
Hot Tub
Non-Smoking Rooms
Restaurant
Bar/Lounge
2.0 Star Hotel
All hotel details
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Reviews (179)Write a Review
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81 - 85 of 168 reviews
Reviewed 15 August 2013

Friend booked this place for our road trip without checking reviews, obviously. It's a hole. Basically a nasty dorm. They would not let us check in until 4pm, so we went downtown and came back around 11pm. The desk staff were so-so but looked like...More

4  Thank MrAlison
Reviewed 7 August 2013

Starting with parking lot: rather gravel, littered with cigarett buts and bottles from beer and other drinks, ashtray(?) during my 5 day stay never cleaned. Reception personnel rather aloof,like they are there just for filling up their free time, very unhelpfull, including person name Peter...More

3  Thank Derbyska
Reviewed 6 August 2013

Worst hotel I ever stayed in! We booked through Travelocity thinking a reputable company like that would NOT steer us wrong. Travelocity is always advertising they get cheap rooms at great hotels so the $85 price tag did not send up a red flag- thought...More

3  Thank janip31
Reviewed 30 July 2013

This place was bad. Really bad. I'm trying to find something nice to say here. It's filthy. The continental breakfast....NO! My shoes stuck to the floor. We kept away from the hotel as long as we could during the day so thank you Downtown Cleveland....More

3  Thank d z
Reviewed 24 July 2013

This property belongs in Beirut. Parking lot is more gravel than pavement. Dingy on the outside, dirty on the inside. Room cleaning was terrible. Vending and Ice Machines were all broken upon arrival. Room had wallpaper peeling and the carpet was filthy. The only positive...More

3  Thank Ron O
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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Banquet Room
Multilingual Staff
Self-Serve Laundry
Things to do
Restaurant
Bar/Lounge
Hot Tub
Details
Price range
US$75 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$75 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (85)
Room & Suite (58)
Dining (8)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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fabian g
30 November 2016|
Answer
Response from Daniel S | Reviewed this property |
this Hotel will let you check in,when you get there, however you will not be able to go to room unless the previous guest has checked out, and the room was freshened up. This particular hotel does not do a thorough cleaning... More
0
Votes
fabian g
25 October 2016|
AnswerShow all 4 answers
Response from Susan D | Reviewed this property |
There were two beds in the room I stayed in. I still wouldn't stay there though
0
Votes
19_AB_78
29 August 2016|
AnswerShow all 3 answers
Response from 19_AB_78 | Reviewed this property |
I have called every time of the day possible, first thing in the morning they say he wont be there till 10, call after 10 he dont come in on Wednesdays, call evening, mid day, whenever they have a reason he cant or wont... More
0
Votes
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12
Room Tips
"Honestly, just keep looking for another place."
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"The view of the sky from the top levels rooms is great but i still would not stay there again"
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"Check the room before you check in, as you should always do......."
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"umm.. good luck!"
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