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Hampton Inn Cleveland Downtown

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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Hampton Inn Cleveland Downtown
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1,316 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn Cleveland Downtown
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Showing 1,292: English reviews
Reviewed 2 May 2016

Was a bit nervous when I saw the earplugs in the bathroom for my use, but didn't have to use them. Guessing when there's lots of activity downtown the noise can be extreme ... didn't experience any of that. Selected my room via the APP and was really pleased with the King room on a high floor. Most everything about...

Thank AlphaBill
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear AlphaBill, I’m so glad you enjoyed our location and quiet accommodations. Reflections like yours highlight what we are doing well and give us areas to improve our guest experience. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Michael Reidy General Manager

Dacula, Georgia
Reviewed 29 April 2016

I assumed a downtown hotel with valet parking and door staff would provide service. I had tip money in my pocket to quickly give the person that helped me with my bellcart full of luggage and packages tip money for their time and service. On way into hotel and out of hotel no one helped me, not the parking staff...

Thank Frequent H
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Frequent H, Thank you for your time in reviewing our hotel. I'm very sorry that our team did not assist you with your luggage upon your arrival/departure. Please forgive our lapse. Your feedback on this matter is appreciated as it heightens our awareness and fosters improvements. Once again, on behalf of our entire team - I offer our apologies....

Reviewed 28 April 2016 via mobile

Chose this hotel because I have always had good luck at Hamptons. You do have to pay to valet park but they are quick at bringing your car around and always pleasant. The room we had was on the 4th floor right across from the church across the street. Although the church bells ring it is not loud in the...

Thank import83
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear import83, We take pride in providing the best accommodations and service, so your compliments are appreciated. I’m delighted to learn your stay was pleasant. I look forward to sharing your feedback with the entire team. Thank you for your attention in reviewing our hotel. Best, Michael Reidy General Manager

Reviewed 27 April 2016

I didn't do enough research when booking this hotel so I was surprised by the cost of the required valet parking. So when we called for our car to go out for the evening I was furious to find that the valet service had apparently been relaxing in our vehicle. Both passenger and driver seats were readjusted and reclined and...

Review collected in partnership with Hampton
Thank Debbie M
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Debbie M, I'm glad that you found our rooms comfortable and clean, but I'm sorry that you were disappointed with our amenities. Sometimes our valet team does have to move seats back in order to enter the care for parking; however, I will be sharing your feedback with the appropriate team. We appreciate your time in reviewing our hotel...

Defiance, Ohio
Reviewed 26 April 2016

My wife and I have always liked Hamptons, and this did not disappoint. Valet parking in downtown Cleveland is expensive, but we received discounts on the stay and valet, because we were there for Cleveland Clinic visit.

Thank Zeddyke
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Zeddyke, I’m thrilled to learn we were well suited to your travel needs; thanks for taking the time to share your experience. We appreciate your recommendation, but of course the highest form of praise would be your return! Best, Michael Reidy General Manager

Depew, United States
Reviewed 26 April 2016

Great location. It's about a 12 minute walk to Progressive Field. Room was immaculate. Plenty of room in the bathroom. Very comfortable bed. Breakfast buffet was very good. The staff is very friendly and helpful. I would definitely stay in the hotel the next time that I visit Cleveland, OH.

Review collected in partnership with Hampton
1Thank Jeffrey M
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Jeffery M, Thank you for sharing your review and recommendation. We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. We appreciated having you as our guest, and we hope you’ll visit us again soon. Best, Michael Reidy General Manager

Reviewed 25 April 2016

Great painless location, nice staff, not bad overall but not my favorite. I will stay there again. Thank you and have a good time in Cleveland be sure to walk around and eat. Great food music and more!

Review collected in partnership with Hampton
Thank Brianna B
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Brianna B, We are happy to hear from you and value your review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed as they foster change for the better. We appreciate being a part of your trip. Best, Michael Reidy General Manager

Yarmouth, Maine
Reviewed 24 April 2016

I hate to be negative but just did not have a good stay here. I was so excited to be in Cleveland to see a Cav's game I was beside myself! Check in for whatever reason seemed a little hostile. I mean there was not that much of a line, maybe she was just having a bad day. Seemed impatient...

Thank WPhooh
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear WPhooh, Thank you for your review. Please accept my sincere apologies for the level of service that you received; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff, and hope that the next time you are in the area you will come stay with us again and experience...

Girard, United States
Reviewed 23 April 2016

Good location for trips to the Cleveland Clinic. No problems, clean. Breakfast was free but typical for this type of stay. good location for finding restaurants in downtown Cleveland. Internet access was fine. The parking is only valet but the valet service was fine and courteous. Desk staff was very helpful and even corrected the rate.

Review collected in partnership with Hampton
Thank Richard S
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear Richard S, I'm delighted to hear that you enjoyed your stay. It’s great to receive your kind comments about our good location, amenities and friendly service. We appreciate your patronage and hope to see you again soon. Best, Michael Reidy General Manager

Melbourne, Florida
Reviewed 21 April 2016

the downtown hampton inn in cleveland was a wonderful experience. staff was great personable solved any problem. charlote in dining area was expecially helpful. Qadeer Ahmed, manager, was exremely helpful with helping always had smile and said good morning. chfristine desk clerk also wonderful. helped with questions about what to see and how to get there. i definitely recommend staying...

Thank barrylee22
ConcordHospitality, General Manager at Hampton Inn Cleveland Downtown, responded to this review

Dear barrylee22, Thank you for your kind review and recommendation! I’m thrilled to know your stay was pleasant and we appreciate you choosing us. I will be sure to share your kind comments with our entire team as they work hard to make our guests feel at home. Best, Michael Reidy General Manager

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07/05/2017 08/05/2017
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  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Experience the ultimate in comfortable and convenient hotels in Cleveland, Ohio at the Hampton Inn Cleveland-Downtown, located 13 miles from Cleveland-Hopkins International Airport. This hotel in downtown Cleveland is perfectly situated near the greatest attractions that Cleveland has to offer. Visit the Playhouse Square Theater District, or catch a Cleveland Browns or Indians game during your visit. Enjoy a day of fun at The Greater Cleveland Aquarium, Rock and Roll Hall of Fame, Horseshoe Casino or visit Cleveland's financial district, all within walking distance from the hotel.Start your day right with our free hot breakfast and unwind in the evening at our lobby bar, open Monday through Saturday from 5.00pm to 11.00pm. Stay connected in our 24-hour business center and enjoy complimentary high-speed internet access in every guest room. The fitness center features cardio and weight equipment to help you maintain your healthy lifestyle. The Suite Shop is available 24-hours for snacks and beverages. Among downtown Cleveland hotels, you’ll find the Hampton Inn Cleveland-Downtown is close to it all but far from the rest. ... more   less 

Additional Information about Hampton Inn Cleveland Downtown

Address: 1460 E 9th St, Cleveland, OH 44114-1708
Region: United States > Ohio > Cleveland
Price Range: $173 - $305 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Cleveland Downtown 3*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Hotwire, Orbitz, Expedia, Travelocity, Priceline, Cancelon, TripOnline SA and getaroom.com so you can book your Hampton Inn Cleveland Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Cleveland Downtown Hotel Cleveland
Cleveland Hampton Inn
Hampton Inn Cleveland Downtown Ohio
Hotel Style:
#6 Romantic Hotel in Cleveland
#8 Business Hotel in Cleveland
#9 Family Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn Cleveland Downtown staff and other travellers.
18 questions
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Questions? Get answers from Hampton Inn Cleveland Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter rooms are on the 4th floor or higher towards the back of the hotel.”
MWilker61, 17 Apr 2017 | Read review
“The higher the better for a quieter room.”
Sejodare215, 16 Apr 2017 | Read review
“If you're a light sleeper, you might ask for a room that doesn't look out on 9th or Superior or St. Clair.”
  • Room 702
  • 9th Street from rm 702
jolnugent, 2 Apr 2017 | Read review
“Rooms facing street provide a beautiful view of the old church across the street. May be a little noisy hearing sirens.”
louh239, 30 Mar 2017 | Read review
“They do provide ear plugs due to numerous downtown sounds- sirens, etc that easily come through the window and walls.”
EdT518, 30 Jan 2017 | Read review
5 of 5
US$143* /night
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