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Hampton Inn Cleveland Downtown

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Traveller (138)
Room & Suite (71)
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Overview
  • Excellent48%
  • Very good35%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“valet parking”(166 reviews)
“rock and roll hall”(250 reviews)
“great location”(206 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Fitness centre
Wheelchair Access
3 Star Hotel
All hotel details
Offers from Hampton Inn Cleveland Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn Cleveland Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,531)
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Show reviews that mention
All reviewsvalet parkingrock and roll hallgreat locationwalking distanceprogressive fieldhall of famevalet stafffree breakfastthe breakfast areafew blocksyogurteasy walkr rwould definitely stay here againscience centerindians gamebaseball stadium
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271 - 275 of 1,495 reviews
Reviewed January 12, 2017

The Hampton in downtown Cleveland offers very comfortable accommodations and is well located for any business to be conducted downtown along with proximity to excellent restaurants. Staff are very friendly and willing to offer assistance.More

Review collected in partnership with Hampton
Thank Tuxedo297
Response from ConcordHospitality, General Manager at Hampton Inn Cleveland DowntownResponded January 15, 2017

Dear Tuxedo297, On behalf of our entire team I would like to thank you for your kind review. It’s wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we are appreciative that you took the time...More

Reviewed January 11, 2017

The front desk staff was very helpful. The valets were just great. The maintenance staff responded immediately to a public restroom problem. The rooms were updated and clean. The mattresses are hard. Breakfast was continental and free. It had everything the average breakfast eater would...More

Thank alicebC1818YS
Response from ConcordHospitality, General Manager at Hampton Inn Cleveland DowntownResponded January 13, 2017

Dear Alice B, Thank you for sharing your review and recommendation. We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. I'm sorry that the city noise interrupted your comfort. Along with providing us with areas of opportunity,...More

Reviewed January 5, 2017

The location is great. We stayed there for the Christmas. The staff was friendly and helpful. We had buffet breakfast included and we enjoy it before setting out to explore the city. As this was not our first visit to the city, we only visited...More

Thank Thomas A
Response from ConcordHospitality, General Manager at Hampton Inn Cleveland DowntownResponded January 7, 2017

Dear Thomas A, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced while staying with us. I thank you for your time in reviewing our hotel....More

Reviewed December 30, 2016 via mobile

My credit card was charged an extra $50 and hotel "has no knowledge of the charge." I called and spoke with 4 different people at different times and nobody can seem to find the charge. I keep getting the same canned answer that the hold...More

Thank 81tieras
Response from ConcordHospitality, General Manager at Hampton Inn Cleveland DowntownResponded January 1, 2017

Dear 81tieras, I’m sorry to hear of your billing concerns. I’d like to assure you that we do not add extra charges without providing an explanation. I’d welcome the opportunity to review your bill with you in detail to discuss all charges for your clarification....More

Reviewed December 29, 2016

We stayed here Christmas night after attending the NBA Warriors - Cavaliers basketball game. The staff was very nice and the room was clean and nicely appointed (really liked the bathroom decor). The hotel is within easy walking distance of the lake and the downtown...More

Review collected in partnership with Hampton
Thank MakenzietheDog
Response from ConcordHospitality, General Manager at Hampton Inn Cleveland DowntownResponded December 30, 2016

Dear MakenzietheDog, We are delighted to hear of the comfort you experienced at our hotel. I’m glad you were able to take advantage of our great location and friendly service. Our associates are the key to providing our guests with a satisfying stay. We appreciate...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$154 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Cleveland
#7 Family Hotel in Cleveland
#8 Business Hotel in Cleveland
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$154 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Cleveland
#7 Family Hotel in Cleveland
#8 Business Hotel in Cleveland
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (138)
Room & Suite (71)
Dining (7)
Business Centre & Event Rooms (5)
Questions & Answers
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michaelinpr
May 10, 2018|
AnswerShow all 2 answers
Response from 1MsV | Reviewed this property |
Yes, when you leave the hotel, the street to the right and across from the Pho Restaurant there are two places to park. Both use atm type payment for parking and the closer of the two is cheaper. I'm sorry I don't remember... More
0
Votes
Vicki H
April 23, 2018|
AnswerShow all 2 answers
Response from ConcordHospitality | Property representative |
Hi Vicki: Overnight parking is available but does not allow in and out access. Valet allows complimentary in and out access.
0
Votes
champ1464
March 3, 2018|
AnswerShow all 5 answers
Response from Cherie C | Reviewed this property |
Hampton Inn is between the venues... easy 1/2 mile walk to either!
0
Votes
Room Tips
"high floor 10 and above. even numbers city views"
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"stayed on the ninth floor with a great view of the old church on the corner"
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"Ask for a room on high floor w/view of lake/city"
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"Lower rooms with street view can be louder due to traffic."
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