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Residence Inn Cleveland Downtown

Traveller (138)
Room & Suite (50)
Hotel website
527 Prospect Ave E, Cleveland, OH 44115-1113 See on map
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
3 Star accommodation
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Hotel website
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Dec. 23Dec. 24
1 room, 2 adults, 0 children
Standard Room
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Reviews (598)
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All reviews full kitchen euclid tower progressive field two bedroom suite great location small kitchen quicken loans arena within walking distance rooms are huge indians game an older building minute walk living area sofa bed house of blues rock and roll hall restaurants and bars
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1 - 5 of 582 reviews
Reviewed yesterday

Stayed at Residence Inn on a Saturday night. The Cavs were playing a home game. The Browns had a game on Sunday. The atmosphere was great in the downtown area. The room was fantastic. It had a small kitchen, fireplace and very comfortable bed. In...More

Date of stay: December 2018
Thank Stephen D
Response from TeamMarriott, Manager at Residence Inn Cleveland DowntownResponded yesterday

Dear Stephen D, Thank you for choosing Residence Inn Cleveland Downtown and taking the time to share your experience with us. We are glad our location worked perfectly for you and that you enjoyed our accommodations and hospitality. We loved having you as our guest,...More

Reviewed 3 days ago

While well located, probably best to avoid. The rooms are cavernous and not well furnished. In addition, housekeeping is unpredictable. Sometimes not showing up and even when they do not doing much. For some reason there was no wastebasket in the room.More

Date of stay: November 2018
Thank dgs5536
Response from TeamMarriott, Manager at Residence Inn Cleveland DowntownResponded 2 days ago

Dear Dgs5536, While we are pleased you found our location to be convenient, we sincerely apologize for the level of service you experienced with our housekeeping department during your recent visit. Our goal is to provide clean and comfortable accommodations in a timely manner to...More

Reviewed 4 weeks ago

The immediate area is thick with restaurants, cafes and sports bars. The facility is in a renovated commercial building so the rooms are a bit odd in the arrangement. However the rooms are spacious with the exception of the bathroom which is really small. With...More

Date of stay: October 2018
Thank Gary C
Response from Steve R, General Manager at Residence Inn Cleveland DowntownResponded 4 weeks ago

Dear Gary C, Thank you for being our guest and telling us about your stay. Your feedback is invaluable to help us fix those issues we can. Yes, some rooms do have small bathrooms. As a historic hotel were had some limitations when this was...More

Reviewed October 29, 2018

We loved the location of this hotel! It was about a 15 minute walk to the Rock and Roll Hall of Fame and First Energy Stadium which were the two reasons that we were in town. There are several great restaurants near by as well....More

Date of stay: October 2018
Thank Michelle F
Response from Steve R, General Manager at Residence Inn Cleveland DowntownResponded October 30, 2018

Dear Michelle F, Thank you for writing and telling us about your stay. I am very sorry that our housekeeping staff failed to service your room. This is not our standard. If you would reach out to me I would like to have a few...More

Reviewed October 14, 2018

This hotel is a great location if you are going to a sporting event and only a 10-20 minute walk to the Rock and Roll Hall of Fame. There are parking ramps nearby, but out of convenience we just used the valet for $29. Check...More

Date of stay: October 2018
Thank lithlith
Response from Steve R, General Manager at Residence Inn Cleveland DowntownResponded October 15, 2018

Dear lithlith, Thank you for being our guest and taking the time to write. We sincerely appreciate hearing your comments and learning about your stay. As a historic hotel, we know our layout is not ordinary. Having the Arcade shops, within the hotel, provides historic...More

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Awards & Recognition
Certificate of Excellence
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Price range
US$123 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Cleveland
#12 Romantic Hotel in Cleveland
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Price range
US$123 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Cleveland
#12 Romantic Hotel in Cleveland
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Traveller (138)
Room & Suite (50)
Dining (8)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
December 7, 2018|
AnswerShow all 3 answers
Response from Tnsugar | Reviewed this property |
$29 hotel valet. I think lot parking not part of the hotel was approx. $15
Sharon b
December 10, 2017|
AnswerShow all 3 answers
Response from Steve R | Property representative |
No pool.
October 19, 2017|
Response from reynoldsBA | Reviewed this property |
Less than 5 miles. About 20 minutes to drive.
Room Tips
"The hotel is divided into two separate wings. It is a long walk to the "Tower" so be sure where..."
5 weeks ago
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"Our room was a very long walk from elevator. You should ask ...we didn't"
Jun. 26, 2018
Read review
"If you stay on second floor this is the same level as where breakfast is served."
Apr. 6, 2018
Read review
"Be aware that some rooms are really far from the elevators"
Mar. 27, 2018
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