The Tudor Arms Hotel Cleveland - A Doubletree By Hilton
The Tudor Arms Hotel Cleveland - A Doubletree By Hilton
10660 Carnegie Avenue, Cleveland, OH 44106
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Avg. C$229 /night, 10/7 - 10/8
C$386
per night
C$279
per night
C$172
per night
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4.0
#22 of 36 hotels in ClevelandLocation
Cleanliness
Service
Value
The DoubleTree by Hilton - The Tudor Arms Hotel offers modern accommodations in the heart of Cleveland's East Side Cultural District and is only four miles from the downtown Cleveland. Our University Circle area hotel offers close proximity to Cleveland Clinic and University Hospital and is also within walking distance of Case Western Reserve University. Enjoy Cleveland's artistic and cultural venues with ease from our convenient Cleveland hotel and enjoy our local area transportation. Receive a warm welcome at our Cleveland hotel and indulge in a delicious warm chocolate chip cookie, straight from the oven, when you check-in. Start the day with our delicious DoubleTree buffet or enjoy Mediterranean and Middle Eastern cuisine at The Canopy Grille Restaurant. Meet friends for appetizers or catch the game in the adjacent lounge and bar. Host your next meeting or celebrate a special occasion at our stunning Cleveland hotel.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Business Centre with Internet Access
Paid private parking on-site
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Vending machine
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Microwave
Cable / satellite TV
Walk-in shower
Safe
Telephone
Bottled water
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Historic Hotel
Quiet
Languages Spoken
English, Spanish
Location
10660 Carnegie Avenue, Cleveland, OH 44106
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 58 out of 100
58
Hopkins Intl Airport
22.5 km•
See all flights
Burke Lakefront Airport
6.1 km•
See all flights
Rental Cars
35 Restaurants
within 1 kilometer
Reviews
4.0
1,890 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Tudor Arms Hotel Cleveland - A Doubletree By Hilton offers a fusion of classic elegance and contemporary amenities, which has garnered appreciation from numerous guests. However, some travelers have reported inconsistencies in cleanliness, with certain rooms praised for their style and upkeep, while others were found unsatisfactory.
While the hotel's ambiance and historic allure are often seen as providing good value, additional fees and varied experiences with customer service have left some guests feeling the hotel falls short. Room experiences fluctuate, with mentions of both charming, well-appointed spaces and others needing better maintenance.
Atmosphere
Charming
Rooms
Mixed
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Satisfactory
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1,890Review27Q+A100Room tips
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Detailed Reviews
Hotel's Favourite
Hotel is dated but staff and location make up for it. The shuttle drivers,Stacey Gina and James, were like tour directors with helpful recommendations and knowledgeable suggestions and just friendly people. The entire staff was very friendly and made our stay very enjoyable
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Review collected in partnership with DoubleTree by Hilton
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Room clean, spacious, beds firm and comfy, bathroom clean and updated. Exterior WINDOWS need to be washed specially in the restaurant and the FRONT of the Hotel.
Shuttle a great service to help you move around if need to. Mediteranian food dinner/lunch tasty and flavorful and you don't have to go little Italy (which was $$$$ at Mia Bella and nothing to brag about) or downtown which is also on the $$$$ side.
Shuttle a great service to help you move around if need to. Mediteranian food dinner/lunch tasty and flavorful and you don't have to go little Italy (which was $$$$ at Mia Bella and nothing to brag about) or downtown which is also on the $$$$ side.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: March 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steven P, Front Office Manager at The Tudor Arms Hotel Cleveland - A Doubletree By Hilton
Responded Mar 13, 2020
We're thrilled to see that you enjoyed your stay. We'll admit, Cleveland weather has wreaked havoc on the exterior windows and as soon as the weather warms, we are on track for a window cleaning. We'd love to see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
I loved walking into this hotel, it is lovely. The people who work there, also lovely. There was a great guy giving historical information and you can see how this was once and opulent building.
The room, not so much. It was dusty and dark. We got a one room suite. The bedroom was nice, the living room was dark, with very poor lighting and full of dust in the corners. There was a wood floor. The bathroom was nicely appointed but smelled. We ate breakfast there and although it was good, the table was sticky and it just felt wrong. I take my sister to Cleveland Clinic 2-4 times a year and typically stay at Hilton Hotels. I have made reservations with other hotel brands for future visits. . We have not been back.
The room, not so much. It was dusty and dark. We got a one room suite. The bedroom was nice, the living room was dark, with very poor lighting and full of dust in the corners. There was a wood floor. The bathroom was nicely appointed but smelled. We ate breakfast there and although it was good, the table was sticky and it just felt wrong. I take my sister to Cleveland Clinic 2-4 times a year and typically stay at Hilton Hotels. I have made reservations with other hotel brands for future visits. . We have not been back.
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Date of stay: May 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Recently stayed at the Doubletree in Cleveland on Carnegie Avenue to attend a wedding. We had to change rooms due to filth displayed on floor, desk, woodwork, tv, mirrors etc. We ran into the same situation in the second room.
No brochures, or information on hotel and city.
Front desk failed to inform guess that room cleanings occurred once every three days. Placing calls to the hotel, and during the stay, Staff failed to answer phones routinely.
Hotel has a rodent problem as well.
Doubletree this hotel needs to be padlocked until ready to serve the public.
Your reputation is at stake.
No brochures, or information on hotel and city.
Front desk failed to inform guess that room cleanings occurred once every three days. Placing calls to the hotel, and during the stay, Staff failed to answer phones routinely.
Hotel has a rodent problem as well.
Doubletree this hotel needs to be padlocked until ready to serve the public.
Your reputation is at stake.
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Date of stay: April 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed two nights on business and enjoyed my time at this hotel. The architecture is very interesting and you should take a trip to the second floor to look at the two ballrooms. Would love to see and learn more but there was no literature available. Michael, the front desk attendant, was very helpful and provided quite a bit of history from the time the hotel was built as a gentleman's club to the present day. Fascinating information and I appreciate his time and knowledge.
The cafe does not open until 7:00 and the continental breakfast is woefully lacking...fruit and muffins for $8.00 is not worth it. The hotel needs to have coffee and tea available for guests at no charge.
The cafe does not open until 7:00 and the continental breakfast is woefully lacking...fruit and muffins for $8.00 is not worth it. The hotel needs to have coffee and tea available for guests at no charge.
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Date of stay: June 2021Trip type: Travelled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My wife & I reserved a double-queen bed junior suite for two days ($330) while going to the Cleveland Clinic. The online photos depict this as a charming & classy hotel - it's not. It is a rundown dump; old & tired. The ventilation system does not work. The tiny bathroom is smaller than the one in a motorhome. The shower sucks. We were cold; the only source of heat was two of those cheap portable fake electric fireplaces that are sold in Walmart; on a cold Cleveland night they were totally ineffective. The air quality was so bad we couldn't breathe; a strong flowery spray had obviously been heavily used and it permeated the drapes, beds, pillows, linens, etc.. The sofa was old & dirty. This is not a charming boutique hotel. We spent the night gasping for air, shivering due to the cold, and checked out at 5:30 AM.
The onsite Mediterranean restaurant is also awful; I ordered shishkabob and received four nasty slices of cheap beef that had been soaked in tenderizer with four small slices of zucchini over cold rice for $28; my wife's chicken was straight out of a restaurant supply frozen box. This place and its restaurant truly sucks. STRONGLY NOT RECOMMENDED.
The onsite Mediterranean restaurant is also awful; I ordered shishkabob and received four nasty slices of cheap beef that had been soaked in tenderizer with four small slices of zucchini over cold rice for $28; my wife's chicken was straight out of a restaurant supply frozen box. This place and its restaurant truly sucks. STRONGLY NOT RECOMMENDED.
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Date of stay: January 2020
Cleanliness
Service
Sleep Quality
Room Tip:Â Go down the street to The Continental
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John-HiltonHelp, on behalf of management at The Tudor Arms Hotel Cleveland - A Doubletree By Hilton
Responded Jan 20, 2020
Dear David T, Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our improvements.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maybe this review will prompt someone from the hotel to return my call about being double charged for a one night stay on Feb. 11, 2020. I stayed one night , and the charge for the room rate was posted to my credit card on Feb. 12. A second DOUBLE charge was posted to my credit card Feb. 15. I called the main office, and after a woman answered I got passed along to another woman, who said nothing but passed me into a man’s voicemail. I left a message and my number, and despite assurances from the voice recording that I would receive a call back within 24 hours, no one has called me back for several days now. The double charge still appears on my credit card. Basically, the hotel has charged me an extra $118 and it appears they could care less. I believe this arises out of the cluster that is Hilton’s centralized reservation system. Additionally, in exchange for being double charged, I received a dirty room. I found a glob of hair and a plastic wrapper in the shower. Obviously, it was not cleaned. I wanted to like this hotel because it is historic, and so convenient to Cleveland Clinic. But clearly management and customer service are lacking. I want the money back that the hotel improperly charged to my card, FFS. What a waste of my time.
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steven P, Front Office Manager at The Tudor Arms Hotel Cleveland - A Doubletree By Hilton
Responded Feb 24, 2020
Thanks for the feedback. Our sales manager spoke to you regarding the charge to your card as in error that was made when you booked the wrong dates. We hope that has been rectified to your satisfaction. We have forwarded your comments regarding the cleanliness of your bathroom to the Executive Housekeeper. We would love the opportunity to show you how well-loved our hotel is by having you back as our guest. We also urge you to contact us directly for in-house reservations so as to avoid miscommunications in the future. We value each and every one of our guests and would be honored at to have the chance to make it right.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I travel to Cleveland monthly for work and have been staying in the congested downtown. I tried Tudor Arms this trip, and loved it. My two queen room was spacious and clean. I appreciated rooms with hardwood floors as carpet tends to gross me out. The shower provided the option of a regular shower head or a rain shower. Pressure and temperature were perfect. Ryan, the guy working the front desk was great. I called before checking in to ask for a restaurant recommendation and he enthusiastically recommended several in the nearby Little Italy area of Cleveland. His recommendation of Mia Bella restaurant was spot on. Exactly what I was looking for. When I met him at check-in he was accommodating and affable. He efficiently checked me in and made me laugh. I will stay here again. Parking was also easy.
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Date of stay: October 2021Trip type: Travelled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anxious to visit this place after researching it, we were overall happy with our visit. We live just one county away and it was just a night away for the two of us. The room was clean, the pillows and bed were SOOO comfy, the AC was nice and cool, the view was awesome from the 11th floor, and it was fun walking around and imagining what it was like back in the day here! Check in was prompt at 4, we tried a few min early but had to wait; understandable. I had the Hilton Honors app, so my key card was attached to my phone and the actual cards did not work, which we found out at 10 pm when my phone died and my husband had to call the desk for help. Although the room appeared freshly cleaned, I always check the beds, and upon lifting the mattress cover to inspect, the mattress itself had huge yellow stains all over the pillow area and a couple by the feet area. Not only stains, but also a lot of hairs and crumbs under the cover. I feel it should be vacuumed periodically and if stained that bad, should be replaced. We tried not to think about it and the cover and sheets were over the area, so we slept really well as it was very comfortable. The bathroom has no fan....kinda odd, and a bit of musty smell in the shower. Parking is an additional $20 which we knew ahead of time and did not mind. The negative part was the breakfast that we paid for when booking, about $32 for 2 guests. We thought it was in "the breakfast room", but finally asked and was told it was in the attached restaurant. The assortment was very small and not worth the money we paid at all. Everyone there was confused to how it worked and the 2 ladies tried to keep up with all the guests but could not. We had to request silverware, butter and coffee, and waited over 20 min for it! There are no fresh eggs as some reviews said. In total, we consumed about 1/4 of a really dry, tough bagel, a few chunks of cantaloupe, and 2 coffees. I really would like the breakfast part refunded, but don't think I'm the only one who felt that way. One man said, "that's what I paid for?" and stormed out of there. I also think I saw a sign that said something about it being only $8...but we paid a lot more during the booking. Overall, we do plan on visiting this hotel again, and hope for a tour!
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Date of stay: June 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is old, refurbished but not modernized. There are no signs to let you know you’ve arrived. The front door is very heavy and there are steps to the front desk. Also an elevator. There’s minimal staff, no outside areas and nothing in the immediate area. The breakfast area is downstairs. The first room I was assigned had toilet paper in the toilet and I asked for another room. The new room had less than a roll of toilet paper and one towel. The room was large and airy and the mattress comfortable. There is no daily housekeeping, which is fine but it would have helped if they told us ahead of time. There are no stores, restaurants within walking distance. If you’re staying there for an occasion in the building or need easy access to the Cleveland Clinic, it’s fine. Otherwise, go elsewhere. We Uber’d to downtown which has good restaurants and waterfront cafes.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It is easily within walking distance to the museum. It is also a couple of blocks from the Medline bus and that will take you downtown easily.
The closet hotel is thr Radisson its in walking distance
Probably 15-20 min cab ride. This is not a downtown hotel.
HI Pat,
valet and self parking cost $20.00 plus tax per day.
"Parking is very difficult if there is an event going on (in our case a wedding). The lot fills up quickly."Read full review
"Dirty, Old and unfriendly hotel with poor service, understaffed and doesn’t provide proper guest services. "Read full review
"Stay somewhere somewhere else. Otherwise take a cooler, ear plugs, and insist on staying on the lowest possible floor."Read full review
"Unload on side before getting key card to use the parking lot. Elevator up to lobby one level to avoid stairs with luggage. "Read full review
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PRICE RANGE
C$239 - C$291 (Based on Average Rates for a Standard Room)
LOCATION
United StatesOhioCleveland
NUMBER OF ROOMS
157
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about The Tudor Arms Hotel Cleveland - A Doubletree By Hilton
Which popular attractions are close to The Tudor Arms Hotel Cleveland - A Doubletree By Hilton?
Nearby attractions include Cleveland Orchestra at Severance Hall (0.7 km), Cleveland Museum of Art (0.8 km), and University Circle (1.0 km).
What are some of the property amenities at The Tudor Arms Hotel Cleveland - A Doubletree By Hilton?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Tudor Arms Hotel Cleveland - A Doubletree By Hilton?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at The Tudor Arms Hotel Cleveland - A Doubletree By Hilton?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Tudor Arms Hotel Cleveland - A Doubletree By Hilton?
Yes, paid private parking on-site, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to The Tudor Arms Hotel Cleveland - A Doubletree By Hilton?
Conveniently located restaurants include Michaelangelo's Italian Restaurant & Wine Bar, Table 45, and The Canopy Mediterranean Grill.
Are there opportunities to exercise at The Tudor Arms Hotel Cleveland - A Doubletree By Hilton?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at The Tudor Arms Hotel Cleveland - A Doubletree By Hilton?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Tudor Arms Hotel Cleveland - A Doubletree By Hilton?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Tudor Arms Hotel Cleveland - A Doubletree By Hilton offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Tudor Arms Hotel Cleveland - A Doubletree By Hilton?
The staff speaks multiple languages, including English and Spanish.