We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Hilton Garden Inn Cleveland Downtown

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Hilton Garden Inn Cleveland Downtown
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,372 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,350: English reviews
Start your review of Hilton Garden Inn Cleveland Downtown
 Click to rate
Reviewed 2 days ago NEWvia mobile

This hotel was great! I have yet to stay at a Hilton property that wasn't great. The location was perfect for the concert we went to across the street at the quicken Center to see Bon jovie. The staff were very friendly the room was great, clean comfortable with everything we needed. I'm always big on the view from the...

 Report
Helpful?
Thank Katharine P
Toronto, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 21 January 2017

We have stayed here a few times both on business and as a family getaway. The hotel is in a great location close to major tourist sites, ballpark and restaurants. Will definitely stay here again in the future

 Report
Helpful?
Thank ITCanada
About Hotel's Favourite Review
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Your continued patronage is greatly appreciated. Hope to have you back again soon and thank you for the review.

Reviewed 2 days ago NEWvia mobile

Tina is the entire reason I added the trip advisor app to my phone JUST TO GIVE A REVIEW!!!!!!! When I say she exemplifies superior customer service I still feel as though it is an understatement! I'm here for a 3 day training and she has made everyday a delightful experience. I have never not seen her smiling, she is...

 Report
Helpful?
Thank Nina E
Columbus, OH, United States
Reviewed 2 days ago NEW

Great place to stay in downtown Cleveland! Close to everything! Staff is terrific, rooms are clean and comfortable, and breakfast is really good! What more could you want? Check it out, and see what you think.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank carolgI6728VL
Ashtabula, Ohio
Reviewed 3 days ago NEWvia mobile

From my room it seemed like I could hear everything happening on my entire floor. Every door closing, hair dryer, people talking and the ice machine...it just seemed so loud. Other than that, the renovations are very nice and the staff is very friendly.

 Report
Helpful?
Thank Courtney H
San Diego, California
Reviewed 6 days ago NEW

This property is only average by HGI standards, but that is a good standard. The place is a bit old, but it is getting a renovation (lots of construction in March '17). Staff is great, very friendly and helpful. Location is awesome, EASY walk to baseball stadium and basketball arena, and numerous great restaurants and the casino. A safe area,...

 Report
Helpful?
Thank Stephen G
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for taking the time to type up a review on your stay with us. Also for putting up with our renovation which will be completed this month. The finished product will be well worth it!

Cuyahoga Falls, Ohio
Reviewed 1 week ago NEW

Our room was very clean and spacious. We were very comfortable and staff was very attentive. Special thank you to Mike the bartender and Stacey at the front desk. Breakfast was delicious! Can't wait to go back!

 Report
Helpful?
Thank Melissann330
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thanks for the wonderful review. We appreciate the feedback with special recognition to Mike and Stacey. We're glad you enjoyed your stay, service, and breakfast. We can't wait to welcome you back!

Tulsa, Oklahoma
Reviewed 1 week ago via mobile

Drivers were friendly, one was wanting to drop us at the subway to get back to plane. The staff seemed nice, place was clean and the beds are comfortable. The only problem I had is they were not very good with keeping records. They had switched receipts with another guess and took me a week or so after my stay...

 Report
Helpful?
Thank 251susiea
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for the kind review but our apologizes for the receipt mix up. Glad it was straightened out. Take care.

Atlanta, United States
Reviewed 1 week ago

I think this hotel has gone down in quality from 3 years ago. I have visited yearly, always get the same room back in the corner, which are cold, no usb connections. Not a lot to offer as far as food.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank juliekF8640QV
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

We appreciate your yearly patronage. Please contact me directly on your next visit and I will make sure all goes well with your stay. We truly value your loyalty!

Cleveland, United States
Reviewed 2 weeks ago

This property is convenient and reasonable, especially for patients traveling to the Cleveland Clinic Hospital facility. The parking on site is extremely safe and easy to locate. The staff is friendly and accommodating. Price is fair value.

Review collected in partnership with Hilton Garden Inn
 Report
Helpful?
Thank Pamela S
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thanks for the review. We're glad to hear you enjoyed your stay with us on your recent trip to Cleveland Clinic. It will be my pleasure to share your feedback with our hotel staff.

276 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (120)
Viewed
View from Room (14)
Viewed
Pool/Beach Area (10)
Viewed
Hotel & Grounds (24)
Viewed
Business Centre/Function Rooms (2)
Viewed
Room/Suite (26)
Viewed
Dining (4)
Viewed
Bathroom (3)
Viewed
Other (37)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (98)
Viewed
Amenities (8)
Viewed
Pool (12)
Viewed
Dining (3)
Viewed
Standard King Room (31)
Viewed
The Hotel (44)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (58)
Viewed
Pool/Beach Area (4)
Viewed
Dining (4)
Viewed
Business Centre/Function Rooms (9)
Viewed
Room/Suite (2)
Viewed
View from Room (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (37)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cleveland hotels
1.1 km away
Drury Plaza Hotel Cleveland Downtown
0.7 km away
Residence Inn Cleveland Downtown
0.8 km away
Holiday Inn Express Cleveland Downtown
Show Prices
Show Prices
Show Prices
0.5 km away
Wyndham Cleveland at Playhouse Square
1.2 km away
The Westin Cleveland Downtown
1.4 km away
Hilton Cleveland Downtown
Hilton Cleveland Downtown
#2 of 38 in Cleveland
489 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Cleveland Downtown is conveniently located in downtown Cleveland next to Progressive Field. Our hotel has 240 guestrooms, suites and accessible rooms as well as a fitness center, pool and whirlpool. Hold your next business meeting in the Gateway Conference Center, boasting 20,000 sq. ft. of space, full-service catering and AV equipment. After a busy day enjoy convenient parking, a martini at Harvey’s Bar and dinner at the Great American Grill or in your room ... more   less 

Additional Information about Hilton Garden Inn Cleveland Downtown

Address: 1100 Carnegie Ave, Cleveland, OH 44115
Region: United States > Ohio > Cleveland
Price Range: $164 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cleveland Downtown 3*
Number of rooms: 240
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com and Travelocity so you can book your Hilton Garden Inn Cleveland Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Cleveland Hilton Garden Inn
Hilton Cleveland
Hilton Garden Inn Cleveland Downtown Ohio
Hotel Style:
#7 Romantic Hotel in Cleveland
#7 Family Hotel in Cleveland
#10 Business Hotel in Cleveland
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Cleveland Downtown staff and other travellers.
17 questions
Ask a question

See all questions (17)

Questions? Get answers from Hilton Garden Inn Cleveland Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for city view on a top floor if possible”
 of 5 bubbles jdroadking, 24 Feb 2017 | Read review
“If there is more than two in your room, get the 2 queen bed 1bedroom suite to provide some space for privacy....same price!”
 of 5 bubbles FarmGirl436, 6 Feb 2017 | Read review
“Mine was 710, not a grand view but I slept when I went to room, no noises period.”
 of 5 bubbles EdW857, 21 Jan 2017 | Read review
“Slept soundly in street facing room, guests park in & out all night in the back.”
 of 5 bubbles Mandarinlady, 20 Nov 2016 | Read review
“Just ask them.”
 of 5 bubbles 47dent, 23 Oct 2016 | Read review
5 of 5