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Hilton Garden Inn Cleveland Downtown

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Traveller (150)
Room & Suite (108)
Pool & Beach (23)
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Overview
  • Excellent48%
  • Very good33%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“progressive field”(260 reviews)
“front desk”(216 reviews)
“indians game”(95 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Cleveland Downtown
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Cleveland Downtown
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Reviews (1,638)
There are newer reviews for Hilton Garden Inn Cleveland Downtown
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1,613 results
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742
549
220
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34
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All reviewsprogressive fieldfront deskindians gameball parkbaseball stadiumbreakfast buffetshuttle serviceparking feedirectly across the streetrock and roll hallpool and hot tubfree shuttlesporting eventsjacobs fieldwithin walking distancestaff was very friendly and helpfulroom was clean and comfortable
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261 - 265 of 1,613 reviews
Reviewed April 6, 2017

We wanted to take the kids to the science center and the Rock and Roll Hall of Fame. Some of our group had tickets to the Cavs game and all was able to gotten to walking. If the weather was unpleasant the shuttle came in...More

Review collected in partnership with Hilton Garden Inn
Thank svchirco
Response from HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland DowntownResponded April 8, 2017

We're glad to hear you and your family had an enjoyable stay with us. We're glad to hear the shuttle came in handy as well. We hope to welcome you back soon!

Reviewed April 4, 2017

Staff was friendly at check in and when walking through lobby someone always said hello...how are you. Noticed the telephone in room was filthy but other than that the room/bathroom were clean. Great location to Progressive Field, the Q, and Wolstein Center. Gate for parking...More

Review collected in partnership with Hilton Garden Inn
Thank Lori K
Response from HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland DowntownResponded April 8, 2017

Thanks for taking a moment to share your experience. We sincerely apologize for the phone being filthy in your room and the inconveniences caused by keys not working at the parking gate. We're glad to hear you enjoyed the rest of your stay with us....More

Reviewed April 4, 2017

We have stayed at this hotel many, many times over the past 10 or so years. It is always our first choice of places to stay when we are in Cleveland. It is very convenient for many of the events we are attending.

Review collected in partnership with Hilton Garden Inn
Thank Lawrence J
Response from HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland DowntownResponded April 8, 2017

We appreciate your continued loyalty over the years. We're happy to hear we're your first choice in Cleveland. We hope to welcome you back soon!

Reviewed April 4, 2017

Great staff & hotel location in the city. Very short walk to both The Q & Progressive Field. We also walked to Great Lakes Brewery.. about 1.5 miles, but it's a straight walk with a sidewalk the available for the entire walk. My only complaint...More

Thank PA_Traveler12345
Response from HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland DowntownResponded April 8, 2017

Thanks for taking a moment to review our hotel. We're glad to hear you had an enjoyable stay. We sincerely apologize for the popcorn being out when you came to the bar - we can imagine how disappointing that would be. We hope to welcome...More

Reviewed April 1, 2017

Great renovated location in the heart of downtown Cleveland! Walking to any of the local eateries and pubs was easy and fast. Hotel on site bar is quaint and has all the brand names you would find anywhere. The sit down breakfast was good....

Review collected in partnership with Hilton Garden Inn
Thank randyeb2017
Response from HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland DowntownResponded April 8, 2017

Thanks for the wonderful review. We're glad to hear you enjoyed our renovations, location, and Harvey's Bar. We hope to welcome you back again soon!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$139 - US$347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Cleveland
#7 Romantic Hotel in Cleveland
#10 Business Hotel in Cleveland
Room types
Non-Smoking Rooms
Details
Price range
US$139 - US$347 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Cleveland
#7 Romantic Hotel in Cleveland
#10 Business Hotel in Cleveland
Room types
Non-Smoking Rooms
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Traveller (150)
Room & Suite (108)
Pool & Beach (23)
Dining (12)
Amenities (8)
Business Centre & Event Rooms (6)
Questions & Answers
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Scott M
June 2, 2018|
AnswerShow all 4 answers
Response from girlinpinkwaders | Reviewed this property |
We parked at the hotel and walked everywhere, however some in our group did get a hotel shuttle to a Cav's game. Awesome hotel... I would call them up and ask. They are very accomodating.
1
Vote
AlisonG1980
March 30, 2018|
AnswerShow all 2 answers
Response from HGIClevelandDntwn | Property representative |
No we are sorry no shuttle from the airport. There are taxis outside the baggage claim area.
0
Votes
AlisonG1980
March 18, 2018|
AnswerShow all 4 answers
Response from HGIClevelandDntwn | Property representative |
There is not. I f we have a room available at that time we will get in you at no additional charge. See you next month. Safe travels.
1
Vote
Room Tips
"The Suites are amazing!!"
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"If you aren't afraid of heights ask for a room on an upper floor"
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"Call early, with its location near sporting venues and CSU, it fills quickly!"
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"make sure that the bed is made when you come back from sighseeing"
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