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Hilton Garden Inn Cleveland Downtown

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Hilton Garden Inn Cleveland Downtown
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1,324 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Cleveland Downtown
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Showing 1,302: English reviews
Reviewed 15 January 2016

Our group of 7 booked 4 rooms and enjoyed a pleasant overnight here. Check in was expedient. Rooms were clean and comfortable. Wi-Fi was included since the rooms were booked through Hilton Honors program. The lobby had coffee, tea, and cocoa or lemon water available at all times. We would stay here again.

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Helpful?
1Thank Molly M
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thanks for the review and feedback regarding your stay. We're glad your group stayed with us and we look forward to welcoming everyone back on your group's next trip to Cleveland!

Saginaw, Michigan
Reviewed 11 January 2016

This Garden Inn is located on Carnegie Street a straight route to the Clinic. It is only a fifteen minute drive taking into account traffic. The Cleveland Clinic rate is the best I have found of any hotel near the Clinic. The staff was very helpful during our stay. We had forgotten a few toiletries. The staff provided them for...

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Helpful?
Thank jwf2523
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

We appreciate you taking the time to type up a review on your stay with us. Also thank you for choosing us for your stay.

Newfane
Reviewed 9 January 2016 via mobile

My best friend and I stayed here for 2 nights. We had an appointment at Cleveland Clinic the next day, but i cannot say enough about the staff. With the two of us being handicapped they went above and beyond. We realized they do not have valet services, but they all stepped up to help us. The staff, and i...

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Helpful?
Thank Linda W
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

So glad to read our team went over and beyond for you both. Thank you for the kind review.

canton, ohio
Reviewed 8 January 2016

hotel booked for an after christmas get away with close friends. check in was smooth and easy. room was nice sized and clean. price was reasonable. pool and hot tub were adequate. mattress was comfortable. everyone was friendly. got late check out. check out went smoothly.

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Helpful?
Thank katana803
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Glad you had a smooth stay!

Cleveland, United States
Reviewed 8 January 2016

Nice staff clean and friendly staff, Came for the game and will definitely return in the future. was close to the stadiums. can't wait to return again. drove up for pittsburgh and was there in no time.

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Helpful?
Thank Lou W
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Always glad to see a 5 STAR stay! Thank you.

Lyons, United States
Reviewed 6 January 2016

The staff made this trip awesome.... The hotel is very clean and professional grade. The driver of the van hooked us up with a local restaurant and had the best Rueben ever... everyone was very friendly and the fact that the Steelers won the game made this trip worth it.

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Helpful?
Thank Steven H
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Our team is the best I have had the pleasure to work with. They sincerely enjoy what they do which shows through to our guests. Thank you so much for the kind review.

Reviewed 5 January 2016 via mobile

We stayed here for 1 night when we came to watch the basketball, it was very reasonably priced and the room was clean and fresh! Tina at the front desk was not only always happy to see us with her beautiful smile but helpful too! Will be recommending this hotel.

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Helpful?
Thank Stephanie D
HGIClevelandDntwn, Guest Relations Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for the shout out to our one and only Tina. We love her smile also!

Calgary, Canada
Reviewed 30 December 2015

Booked a king room on Priceline. Perfect size, but starkly decorated. The mattress was comprehensively covered in something dubious. Changed to a similar sized room. The shower curtain was way too long and dragged well into the tub (mildew does not exist in Cleveland?). Very close to the baseball and basketball stadiums. Easy access to/from the interstate. Parking is extra...

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Helpful?
Thank RobS2011
HGIClevelandDntwn, Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

We absolutely appreciate and thank you for being a Hilton Honors member. But for a Hilton Honor member to receive their benefits they need to book through Hilton not Priceline or any other third party website. It is a Hilton loyalty program so to be loyal you must book through Hilton, no other channels. We certainly apologize for any confusion...

Erie, United States
Reviewed 28 December 2015

My husband and I spent 1 night here for a friend's wedding. The wedding amenities at the hotel itself was wonderful. We felt that everything was easy to get to and the staff was helpful with anything we needed. We needed a pizza- they offered to call for us. They even offered to deliver the pizza to us wherever we...

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Helpful?
Thank Sarah D
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

What a "Wonderful" review - thank you for starting our day off on a bright note! Please come back again.

St Albert, Canada
Reviewed 22 December 2015

Spent a week at the Hilton Garden Inn in Cleveland. Great location, excellent for business. Walking distance to the ball park, and to our office. Uber drivers were a little confused as to which entrance to pick us up, but it was fine. The breakfast is great and the staff are awesome.

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Helpful?
Thank James M
HGIClevelandDntwn, General Manager at Hilton Garden Inn Cleveland Downtown, responded to this review

Thank you for the great review and kind comments. Please stay here again next time in town.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Cleveland Downtown is conveniently located in downtown Cleveland next to Progressive Field. Our hotel has 240 guestrooms, suites and accessible rooms as well as a fitness center, pool and whirlpool. Hold your next business meeting in the Gateway Conference Center, boasting 20,000 sq. ft. of space, full-service catering and AV equipment. After a busy day enjoy convenient parking, a martini at Harvey’s Bar and dinner at the Great American Grill or in your room ... more   less 

Additional Information about Hilton Garden Inn Cleveland Downtown

Address: 1100 Carnegie Ave, Cleveland, OH 44115-2806
Region: United States > Ohio > Cleveland
Price Range: $166 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Cleveland Downtown 3*
Number of rooms: 240
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Priceline, Expedia, Travelocity and Odigeo so you can book your Hilton Garden Inn Cleveland Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Cleveland Hilton Garden Inn
Hilton Cleveland
Hilton Garden Inn Cleveland Downtown Ohio
Hotel Style:
#7 Romantic Hotel in Cleveland
#7 Family Hotel in Cleveland
#10 Business Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Cleveland Downtown staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Cleveland Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Slept soundly in street facing room, guests park in & out all night in the back.”
 of 5 bubbles Mandarinlady, 20 Nov 2016 | Read review
“Just ask them.”
 of 5 bubbles 47dent, 23 Oct 2016 | Read review
“We loved the wind proof patio to ourselves to sip wine and snack on cheese bought from the best grocery store I have ever been to in.”
 of 5 bubbles flukesandfinds, 17 Oct 2016 | Read review
“Stay off 11, the hall is a sauna.”
 of 5 bubbles michaelrD4375GG, 29 Aug 2016 | Read review
“Face the ballpark for excellent view of fireworks”
 of 5 bubbles MplsJen, 22 Aug 2016 | Read review
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