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Courtyard Cleveland University Circle

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Traveller (42)
Room & Suite (52)
Dining (9)
Overview
  • Excellent40%
  • Very good42%
  • Average12%
  • Poor3%
  • Terrible3%
Travellers talk about
“severance hall”(15 reviews)
“valet parking”(25 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
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Reviews (259)
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254 results
Traveller rating
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106
31
8
8
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LanguageEnglish
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101
106
31
8
8
Show reviews that mention
All reviewsuniversity circleseverance hallvalet parkingmarriott courtyardtypical courtyardgreat locationfront deskwithin a mile radiuscase western reserve campuslarge walk in showermuseum of artwalking distancebotanical gardensvalet service israpid transitfree shuttletwo queen beds
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1 - 5 of 254 reviews
Reviewed 4 days ago

There was nothing really "wrong" with this hotel except it's price point. I needed to stay in this area of Cleveland and this was the only option, so that's probably why its so outrageously expensive. Problem is, when you pay over $300 for a one...More

Thank AnnArborMHT
Response from ConcordHospitality, General Manager at Courtyard Cleveland University CircleResponded 3 days ago

Dear AnnArborMHT, Thank you for taking the time to write a review; I regret that you did not find us to be a good value. The Courtyard brand has been designed to offer an a la carte breakfasts in a bistro-style concept in order to...More

Reviewed 1 week ago via mobile

Parking is valet at 20, day. Service slow. Room had some paint issues. Front staff super, elevators great, location great. Price a little high , but metro area. Near little Italy and others. They offer a shuttle, can't report on it.More

Thank Newburgh_NYJohn
Response from ConcordHospitality, General Manager at Courtyard Cleveland University CircleResponded 6 days ago

Dear Newburgh_NYJohn, We appreciate your review. Your valuable feedback is of great importance to and allows us to monitor and continually improve our property. Thank you for staying with us and we hope to have an opportunity to serve you again. Best, Laura Chmielewski General...More

Reviewed 1 week ago via mobile

In town for work. This place was ideal. Clean room, pleasant people, lots of food options nearby. TripAdvisor seems to think you need 200 characters to describe a business stay. The room was clean. The staff was nice. There were inexpensive healthy option near by.More

1  Thank Daniel D
Response from ConcordHospitality, General Manager at Courtyard Cleveland University CircleResponded 1 week ago

Dear Daniel D, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Laura Chmielewski General...More

Reviewed 2 weeks ago

The staff at this Marriott property is awesome! I observe dietary laws and needed to get food, after most neighborhood grocery stores were closed. Operations Manager Mashel Harris offered to allow me to check ingredients and see whether the cold yogurt was okay. She proceeded...More

Thank FredaMina
Response from ConcordHospitality, General Manager at Courtyard Cleveland University CircleResponded 1 week ago

Dear FredaMina, Sincere thanks for taking the time to share your review. It’s encouraging to know that your stay was pleasant. Our goal is to provide comfort and friendly service to all our guests who are away from home; your feedback allows us to monitor...More

Reviewed 4 weeks ago

I booked this hotel for a weekend getaway to Cleveland, since my boyfriend and I attended two concerts downtown. For whatever reason, the weekend before and the weekend after were very inexpensive, but the weekend I needed the hotel, the prices were much higher. University...More

Thank Rebecca K
Response from TeamConcord, Manager at Courtyard Cleveland University CircleResponded 4 weeks ago

Dear Rebecca K., Thank you for taking time to review our hotel. We understand your concerns regarding hotel costs in downtown Cleveland. Please know we conduct competitive pricing analyses several times throughout the year. Our pricing for guest rooms and valet parking is in line...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$166 - US$325 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Romantic Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$166 - US$325 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Romantic Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (42)
Room & Suite (52)
Dining (9)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
lauracg524
August 25, 2017|
AnswerShow all 6 answers
Response from Naphtali H | Reviewed this property |
Take the RRA to the University Circle Mayfield stop. Walk about five minutes to the hotel, or fll for the free hotel van.
0
Votes
cmonawu
April 22, 2017|
AnswerShow all 2 answers
Response from dencrocket | Reviewed this property |
There are more than one Cleveland Institute of Music. There is one about a half mile away & a ten minute walk
0
Votes
Marlinfarms
September 7, 2015|
AnswerShow all 2 answers
Response from JoMich | Reviewed this property |
The shuttle is very convenient and the drivers are friendly. Valet parking (the only way to park at the hotel) is $20 per day. There is a nice breakfast place at the hotel with smoothies, hot dishes, etc., and a number of... More
0
Votes
Room Tips
"Stay at another location, until this hotel's owner decides to run a better operation."
Read review
"We were on top floor - views were great! Hotel was very quiet"
Read review
"one elevator not working last day....try a lower floor"
Read review
"Case families...book early. It sells out fast for graduation and other university events."
Read review
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