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All reviewsuniversity circleseverance hallvalet parkingmarriott courtyardfire pitgreat locationwithin a mile radiusfront desklarge walk in showerstarbucks coffeewalking distancecase western reserveart museumbotanical gardensvalet service istwo queen bedsfree shuttle
The hotel was clean. The beds were very comfortable. The staff was very friendly and accommodating. We took the shuttle from the hotel to the Cleveland Clinic and also to a couple of area restaurants. Will stay here again.More
Thank Carol M
Response from TeamConcord, Manager at Courtyard Cleveland University CircleResponded 3 weeks ago
Dear Carol M.,
Thank you for choosing the Courtyard Cleveland University Circle and taking the time to post a review! We hope everything went well for your medical visit. We are delighted you had such a positive experience throughout the hotel and that you appreciated...More
The best part about this hotel is the location--you are within walking distance of the Case Western campus, University Hospital, and Art Museum. Rooms were clean and well-maintained and the staff was friendly. I arrived quite late and the bar/restaurant still had food for me....More
Wish I could give zero stars. I booked a room here for my father as it is right next to the hospital and looked nice online. When I called and booked for the next day with Stephen I explained I needed everything to be ready...More
Response from TeamConcord, General Manager at Courtyard Cleveland University CircleResponded 29 November 2017
First and foremost, we send you our condolences for your aunt's passing. We were disheartened to read about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. Our management team is taking steps to ensure future...More
This is a nice hotel in an excellent location near museums and lots of restaurants, etc. All staff members I interacted with were friendly and helpful. The rooms were clean and comfortable. But our stay had a few issues that I wouldn't expect for a...More
Thank Anna R
Response from TeamConcord, Manager at Courtyard Cleveland University CircleResponded 17 November 2017
Dear Anna R, we are pleased overall you enjoyed your stay, but sorry lack of housekeeping tainted what could have been a perfect experience. We have shared your comments with our housekeeping team and they realize their missteps. We can assure you we are dedicated...More
We have stayed at the Courtyard several times. Our son attends a nearby university and the Courtyard is ideally located next to campus.
It is also directly adjacent to a hub or Cleveland Clinic and University Hospitals, so you would expect to hear sirens. Outside,...More
The shuttle is very convenient and the drivers are friendly. Valet parking (the only way to park at the hotel) is $20 per day. There is a nice breakfast place at the hotel with smoothies, hot dishes, etc., and a number of... More
The shuttle is very convenient and the drivers are friendly. Valet parking (the only way to park at the hotel) is $20 per day. There is a nice breakfast place at the hotel with smoothies, hot dishes, etc., and a number of eateries right across the street as well.
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"We were on top floor - views were great! Hotel was very quiet"