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Courtyard Cleveland University Circle

233 reviews
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Traveller (42)
Room & Suite (42)
Dining (1)
Overview
  • Excellent41%
  • Very good46%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“severance hall”(15 reviews)
“valet parking”(25 reviews)
Free Internet
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
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Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (233)Write a Review
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All reviewsuniversity circleseverance hallvalet parkingmarriott courtyardfire pitgreat locationwithin a mile radiusfront desklarge walk in showerstarbucks coffeewalking distancecase western reserveart museumbotanical gardensvalet service istwo queen bedsfree shuttle
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1 - 5 of 228 reviews
Reviewed 3 weeks ago via mobile

The hotel was clean. The beds were very comfortable. The staff was very friendly and accommodating. We took the shuttle from the hotel to the Cleveland Clinic and also to a couple of area restaurants. Will stay here again.More

Thank Carol M
Response from TeamConcord, Manager at Courtyard Cleveland University CircleResponded 3 weeks ago

Dear Carol M., Thank you for choosing the Courtyard Cleveland University Circle and taking the time to post a review! We hope everything went well for your medical visit. We are delighted you had such a positive experience throughout the hotel and that you appreciated...More

Reviewed 15 December 2017

The best part about this hotel is the location--you are within walking distance of the Case Western campus, University Hospital, and Art Museum. Rooms were clean and well-maintained and the staff was friendly. I arrived quite late and the bar/restaurant still had food for me....More

1  Thank AJOhio
Reviewed 27 November 2017 via mobile

Wish I could give zero stars. I booked a room here for my father as it is right next to the hospital and looked nice online. When I called and booked for the next day with Stephen I explained I needed everything to be ready...More

Thank polly329
Response from TeamConcord, General Manager at Courtyard Cleveland University CircleResponded 29 November 2017

Dear polly329, First and foremost, we send you our condolences for your aunt's passing. We were disheartened to read about the problems you experienced, and we hope you will accept our sincerest apology for what transpired. Our management team is taking steps to ensure future...More

Reviewed 16 November 2017

This is a nice hotel in an excellent location near museums and lots of restaurants, etc. All staff members I interacted with were friendly and helpful. The rooms were clean and comfortable. But our stay had a few issues that I wouldn't expect for a...More

Thank Anna R
Response from TeamConcord, Manager at Courtyard Cleveland University CircleResponded 17 November 2017

Dear Anna R, we are pleased overall you enjoyed your stay, but sorry lack of housekeeping tainted what could have been a perfect experience. We have shared your comments with our housekeeping team and they realize their missteps. We can assure you we are dedicated...More

Reviewed 5 November 2017 via mobile

We have stayed at the Courtyard several times. Our son attends a nearby university and the Courtyard is ideally located next to campus. It is also directly adjacent to a hub or Cleveland Clinic and University Hospitals, so you would expect to hear sirens. Outside,...More

Thank KMJMR
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Internet
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$161 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Romantic Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$161 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Romantic Hotel in Cleveland
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (42)
Room & Suite (42)
Dining (1)
Questions & Answers
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lauracg524
25 August 2017|
AnswerShow all 6 answers
Response from Naphtali H | Reviewed this property |
Take the RRA to the University Circle Mayfield stop. Walk about five minutes to the hotel, or fll for the free hotel van.
0
Votes
cmonawu
22 April 2017|
AnswerShow all 2 answers
Response from dencrocket | Reviewed this property |
There are more than one Cleveland Institute of Music. There is one about a half mile away & a ten minute walk
0
Votes
Marlinfarms
7 September 2015|
AnswerShow all 2 answers
Response from JoMich | Reviewed this property |
The shuttle is very convenient and the drivers are friendly. Valet parking (the only way to park at the hotel) is $20 per day. There is a nice breakfast place at the hotel with smoothies, hot dishes, etc., and a number of... More
0
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Room Tips
"We were on top floor - views were great! Hotel was very quiet"
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"one elevator not working last day....try a lower floor"
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"Case families...book early. It sells out fast for graduation and other university events."
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"High rooms on north side have great view of University Circle area"
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