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Courtyard Cleveland University Circle

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Courtyard Cleveland University Circle
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203 Reviews from our TripAdvisor Community

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Showing 197: English reviews
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Syracuse, New York
Reviewed 5 days ago NEWvia mobile

I stay in many Courtyards a year. They are usually clean, well-maintained, and a good value. This Courtyard is a step above most. The bathroom has a newly remodeled tile walk-in shower, a nice upgrade over your typical plastic tub and shower curtain. There is a large eating area in the lobby, and the staff was super friendly. The location...

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Helpful?
Thank Scott C
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear Scott C, We are delighted to hear of the comfort you experienced at our hotel. I’m glad you were able to take advantage of our modern rooms and abundant amenities. Our associates are the key to providing our guests with a satisfying stay. We appreciate your kind remarks and hope to see you again. Best, Scott Starek General Manager

Keflavik, Iceland
Reviewed 3 weeks ago via mobile

Clean, neat, rooms are quiet, within a stone's throw from the uni hospitals. Wish their "restaurant" felt less like a cafeteria (lower the lights, partition it from the entrance - can be done on the cheap). I didn't pay for the stay, don't know how I'd feel if I shelled out the $

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Helpful?
Thank Necator N
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear Necator N, Thank you for sharing your kind review with us and other travelers. I’m glad you enjoyed our clean rooms and friendly service. I have noted your recommendations regarding our Bistro. It’s encouraging to hear that our hard work is affecting the guest experience. Please visit us again upon your return to the area. Best, Scott Starek General...

Mt. Pleasant, TX
Reviewed 3 weeks ago

Great middle of the road hotel by Marriott. Has all the amenities you expect from Marriott, very comfortable beds with extra pillows and clean rooms, All associates we came into contact with were very helpful and friendly.

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Helpful?
Thank Frank H
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear Frank H, We’re happy to hear from you, and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Scott Starek General Manager

Mendham, New Jersey
Reviewed 4 weeks ago

Stayed at the hotel over the weekend for a function for my son, who attends Case Western. It was very convenient to the University plus they provide a shuttle service within a three mile radius. This was the best thing about the hotel. Basically, the hotel was adequate. Staff was courteous. But in my impression, if they want to get...

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Helpful?
Thank jteam2
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear jteam2, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your comments, which highlight strengths and areas for improvement, serve as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit....

Reviewed 18 February 2017 via mobile

We stayed at many Courtyards in the past and this one met our expectations. The room was nice but could have been cleaned a little better. The desk tops and furniture were dusty. Parking is by mandatory valet at $20 a day. This is to be expected in the city. Valet service personnel were very nice. Check in went smoothly....

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Helpful?
Thank David W
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear David W, We're happy to hear from you. It's great to know that you enjoyed our central location. We value your feedback which highlights our successes and areas for improvement as it allows us to monitor and improve upon the guest experience. We hope to have the opportunity to provide you with a flawless say the next time you...

chicago
Reviewed 11 February 2017

Well, it's a Marriott Courtyard but not one of the nicer ones. The hotel is located in a convenient university circle spot but in an alley tucked behind a strip shopping center. The "lobby" doesn't really have a check in desk but, rather, two little stands where extremely nice service people check you in. It feels awkward. The "lobby" is...

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Helpful?
Thank bowwowwow
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear bowwowwow, Thank you for staying with us. Our hotel has the modern Courtyard brand design, but I regret that it was not to your liking. We value your feedback and will take it under consideration as it continually monitor our guest offerings. We appreciate your patronage to the Marriott family of hotels. It was our pleasure to host you....

Reviewed 6 February 2017

this was a great place to rest and relax during the time of a serious family emergency. The hospitality whenever we walked in by Anastasia was amazing. Amy was our transportation expert, restaurant expert, and had a vast experience in all areas. The valet service was awesome, even when we sent them to retrieve packages from the car more than...

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Helpful?
Thank Candi Y
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear Candi Y, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. Thank you for choosing us. Sincerely, Scott Starek General Manager

Pittsburgh, Pennsylvania
Reviewed 5 December 2016

Lots of good things about this property. Spacious, inviting rooms with lots of plugs for devices. Large clean bathroom. Fast and efficient check-in and valet (which is important as valet parking is the only option). The Bistro had an appetizing selection of food and a good selection of local beers. The decor is modern yet warm and inviting. There were...

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Helpful?
Thank Hoyaone
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear Hoyaone, We are thrilled to hear that we provided you with a comfortable stay. Your sincere feedback, which includes successes and areas for improvement, help guide our team who strive to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We hope to have the opportunity to host you again....

Kalamazoo, United States
Reviewed 23 November 2016

This hotel was very nice. Rooms were clean and spacious. The staff were friendly and helpful. Conveniently located close to the Cleveland Clinic. Bistro serves Starbucks coffee. Also there is a Starbucks right next door.

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Helpful?
Thank dencrocket
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear dencrocket, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit. Best, Scott Starek General Manager

Montreal, Canada
Reviewed 3 November 2016

Great hotel with nice large rooms. Decent bistro on the ground floor for business travelers who don't have time to go out. A little bit off the city center path so if you are there for a leisure trip, know that you'll most likely need to cab to get downtown.

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Helpful?
Thank Jade C
ConcordHospitality, General Manager at Courtyard Cleveland University Circle, responded to this review

Dear Jade C, Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our comfortable accommodations and amenities. There is no better compliment than a return visit, so we hope to see you again soon. Best, Scott Starek General Manager

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Accessible rooms
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The Courtyard by Marriott Cleveland University Circle hotel is close to many area businesses, art museums, shopping, dining and is close to popular attractions such as the Cleveland Orchestra, Rock and Roll Hall of Fame and Little Italy. Our Cleveland hotel is also within walking distance to University Hospital and Case Western Reserve University. Cleveland Clinic is also a short distance away (1mi). Rest in comfort with our custom bedding and stay productive with free wireless high speed internet and local phone calls. In the morning, fuel up with a satisfying breakfast in our Courtyard Bistro and come back for dinner and cocktails at an affordable price. Rejuvenate in the heated Indoor Pool and on site Fitness Center. ... more   less 

Additional Information about Courtyard Cleveland University Circle

Address: 2021 Cornell Rd, Cleveland, OH 44106-3808
Region: United States > Ohio > Cleveland
Price Range: $245 - $309 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Cleveland University Circle 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Courtyard Cleveland University Circle Ohio
Hotel Style:
#13 Romantic Hotel in Cleveland
#14 Family Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Cleveland University Circle staff and other travellers.
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Questions? Get answers from Courtyard Cleveland University Circle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High rooms on north side have great view of University Circle area”
 of 5 bubbles Hoyaone, 5 Dec 2016 | Read review
“6th Floor was very quiet”
 of 5 bubbles E4000KOtracyc, 31 Oct 2016 | Read review
“Higher floors are better - less street noise from hospitals/universities”
 of 5 bubbles NeuroscienceYogi, 14 Oct 2016 | Read review
“ask for a corner room”
 of 5 bubbles 996raymondl, 20 Sep 2016 | Read review
“We stayed on 4. The elevators were fast.”
 of 5 bubbles MichaelF843, 2 Jul 2016 | Read review
5 of 5