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Cleveland Marriott Downtown at Key Tower

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Room & Suite (129)
Pool & Beach (7)
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Nov. 25Nov. 26
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1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent52%
  • Very good35%
  • Average9%
  • Poor2%
  • Terrible2%
Certificate of Excellence
GreenLeaders Silver level
Experience style, sophistication and an ideal setting at newly revitalized Cleveland Marriott Downtown at Key Center. Our hotel in Cleveland, Ohio features accommodations with sleek furnishings, in a perfect metropolitan locale that acts as an elegant retreat. Look out from our hotel and enjoy stunning views of Lake Erie and the city skyline. Nearby, explore exciting destinations including Browns Stadium, Progressive Field and the Rock & Roll Hall of Fame.
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Property amenities
Restaurant
Fitness Centre with Gym / Workout Room
Paid Wifi
Paid Internet
Meeting Rooms
Wheelchair Access
Dry Cleaning
Laundry Service
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Room features
Family Rooms
Non-Smoking Rooms
Air Conditioning
Good to know
HOTEL STYLE
Park View
Great View
HOTEL CLASS
Hotel links
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Hotel deals
Location
Full view
100Great for walkers
Grade: 100 out of 100
341Restaurantswithin 0.5 km
86Attractionswithin 0.5 km
Reviews (1,079)
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1,059 results
Traveller rating
546
369
100
26
18
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Time of year
LanguageEnglish
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546
369
100
26
18
Show reviews that mention
All reviews rock and roll hall great hotel corner room within walking distance convention center the concierge lounge hall of fame valet parking browns stadium public square warehouse district breakfast buffet lake erie self park would stay here again football stadium hotel bar
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1 - 5 of 1,059 reviews
Reviewed yesterday

The Marriott Downtown at Key Tower is a totally revamped location with up to date electronics checkin WiF, TVs and furniture. The staff is professional, knowledgeable, friendly, and courteous. They go the extra mile to ensure your satisfaction. The formal restaurant is Italian and top...More

Thank Eric M
Response from Shauna S, Executive Assistant to the General Manager at Cleveland Marriott Downtown at Key TowerResponded today

Thank you for choosing to stay with us. We are thrilled you enjoyed your stay with us. We hope you choose to stay with us next time you are in Cleveland.

Reviewed 1 week ago

Great location, but problem with room assignment: pungent room odor caused by water leak on carpet, required relocation to another room with different amenities on same floor late in the evening. Slow/unsafisfactory response by management.

Thank 369gusg
Response from Shauna S, Executive Assistant to the General Manager at Cleveland Marriott Downtown at Key TowerResponded 4 days ago

Thank you for the gift of feedback and we will address and get better. Stay with us again soon.

Reviewed 3 weeks ago

Stayed at this hotel on a Saturn night to explore downtown Cleveland. It was to reach this hotel from the airport. There is Metro train from Airport to Tower Center in Cleveland downtown. From there the hotel is just across a Square. I was given...More

Thank Sundncr
Response from Shauna S, Executive Assistant to the General Manager at Cleveland Marriott Downtown at Key TowerResponded 3 weeks ago

Thank you for choosing to stay with us. We are thrilled you enjoyed your stay with us. We hope you choose to stay with us next time you are in Cleveland.

Reviewed 4 weeks ago

We been coming to this hotel for several years and have always recommended it to friends. What a difference a year makes! As a platinum member I booked a club level lake view room. Got a room by the elevator with a glimpse of the...More

Thank snworb
Response from Shauna S, Executive Assistant to the General Manager at Cleveland Marriott Downtown at Key TowerResponded 4 weeks ago

Thank you for the gift of feedback and we will address and get better. Stay with us again soon.

Reviewed 4 weeks ago

This is a very good place to stay in Cleveland. You are near the offices and sports, and University Circle is only 15 minutes away. The rooms are standard for a Marriott, and the bathrooms are spacious. The public areas are welcoming, and the staff...More

Thank Will R
Response from Shauna S, Executive Assistant to the General Manager at Cleveland Marriott Downtown at Key TowerResponded 4 weeks ago

Thank you for choosing to stay with us. We are thrilled you enjoyed your stay with us. We hope you choose to stay with us next time you are in Cleveland.

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Questions & Answers
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Kristine O
May 23, 2018|
Answer
Response from Jane B | Reviewed this property |
Yes, I believe they did.
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Chandra S
January 11, 2018|
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Response from 61elc | Reviewed this property |
I am not sure Sorry
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LoriCWV
November 24, 2017|
AnswerShow all 6 answers
Response from Howbar | Reviewed this property |
There is a $25-30 charge per day. The underground parking garage is about a block away with a connection to the hotel.
1
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Room Tips
"Higher floors with Lake Views are spectacular."
Sundncr
3 weeks ago
Read review
"The architecture views are priceless"
jennifercT2173UA
Aug. 13, 2018
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"Our room did not face the lake. Good view of the government building, which looks very nicely lit at..."
r2optimist
Aug. 12, 2018
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"The upper floors are very nice, and please be mindful they are undergoing some renovations to upgrade and..."
billiefeagin
Aug. 6, 2018
Read review
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PRICE RANGE
US$145 - US$405 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott cleveland downtown at key hotel clevelandkey centercleveland marriott
LOCATION
United StatesOhioCleveland
NUMBER OF ROOMS
400
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