We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Sponsored by:
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
2017-12-24 2017-12-25
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Cleveland Marriott Downtown at Key Center

    1360 W Mall Dr, Cleveland, OH 44114-1300
    Hotel website
    Save
    Lowest prices for your stay
    2017-12-24 2017-12-25
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    Lock in the lowest price from our partners
    US$139
    View Deal
    Traveller (211)
    Room & Suite (100)
    Pool & Beach (7)
    Overview
    • Excellent54%
    • Very good34%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.5 Star Hotel
    All hotel details
    Offers from Cleveland Marriott Downtown at Key Center
    Special Offer: Rock Hall Package
    Hotel packages
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    Dec 24Dec 25
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$139.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cleveland hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "66866e06e42746a0be4e5ba9d3000789", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":95183,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[37778791],"additionalContentIds":[],"pollCount":0,"checkin":{"day":24,"month":12,"year":2017},"checkout":{"day":25,"month":12,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":139,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"66866e06e42746a0be4e5ba9d3000789","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":139,"lowestMetaPrice":139,"additionalPartner":false,"highestMetaPriceDisplay":139,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":139,"lowestMetaPrice":139,"highestMetaPriceDisplay":139,"hotelName":"Cleveland Marriott Downtown at Key Center","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjY2ODY2ZTA2ZTQyNzQ2YTBiZTRlNWJhOWQzMDAwNzg5IiwiQUlLIjoiNzU4Y2Q0OWUwYjcyNDNlNWIzNjkxOTM5ZjIxNTc4MDYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "24/12/2017", "checkOut": "25/12/2017", "lowestPrice": "US$139", "hasDates": true, "hacComplete": false, "contentIdMappings": {"79407833":"CheapTicketsEWS","44154085":"BookingCom","53900720":"TravelocityEWS","37778791":"Marriott1","32604582":"Expedia","65675314":"Hotwire","109237435":"HotelsCom2IB","78321808":"PricelineIB","78855406":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (1,021)
    There are newer reviews for Cleveland Marriott Downtown at Key Center
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    341 - 345 of 1,003 reviews

    Reviewed 15 April 2015

    My wife and I, joined by our daughters and their families, stayed here for a family wedding.The rooms were nicely prepared and appointed--many with good views. The lobby areas were large and gracious. The bar and the restaurant served American cuisine and drinks. Wait staff...More

    Thank Gouvernail
    Response from ClevelandMarriottKey, General Manager at Cleveland Marriott Downtown at Key CenterResponded 21 April 2015

    Hello From Cleveland, Thank you for sharing your feedback regarding your recent visit to the Cleveland Marriott Downtown at Key Center. We are thrilled to hear that you enjoyed your visit and that we were able to meet and exceed your expectations. I'm happy to...More

    Reviewed 14 April 2015

    I have stayed here when attending sports events of the Browns, Indians, or Cavs as this is a great location to walk to these venues and it has a number of restaurants in the area. Check-in, parking, lounge, and staff service are great. Convenient Starbucks...More

    Thank Raymond L
    Response from ClevelandMarriottKey, General Manager at Cleveland Marriott Downtown at Key CenterResponded 21 April 2015

    Hello Raymond, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Cleveland Marriott Downtown at Key Center. We truly value all feedback regarding our hotel's product and services. I'm happy to see that your...More

    Reviewed 13 April 2015

    Stayed there for 3 nights on business. Nice hotel, well setup room with exception of the entrance to my room. There was a wall right inside the door, so you had to open the door all the way to enter. Since my meetings where a...More

    Thank Chitown962
    Response from ClevelandMarriottKey, General Manager at Cleveland Marriott Downtown at Key CenterResponded 21 April 2015

    Greetings from Cleveland, Thank you for taking the time to share your feedback in regards to your recent stay at the Cleveland Marriott Downtown at Key Center. I'm happy to hear that you were able to accomplish your goals and that we were able to...More

    Reviewed 5 April 2015

    We had a great stay here and were truly Wowed by the service. Mentioned to Alan, the bellman, that it was my daughter's birthday.Came back to the room after dinner to find an array of treats for her with a birthday card signed by all...More

    1  Thank 910Amy
    Response from ClevelandMarriottKey, General Manager at Cleveland Marriott Downtown at Key CenterResponded 12 April 2015

    Hello Amy, Thank you for sharing your feedback regarding your recent visit with our hotel. I'm thrilled to see that we were able to meet and exceed your expectations. I'm happy to see that your daughter's birthday was a success in all. We very much...More

    Reviewed 1 April 2015

    I arrived from an early morning flight from ATL to CLE and my check in was smooth and I was able to check in immediately. I received a high floor room with a killer view of Lake Erie with the Brown's stadium and Rock n...More

    2  Thank SeminarTrekker
    Response from ClevelandMarriottKey, General Manager at Cleveland Marriott Downtown at Key CenterResponded 2 April 2015

    Greetings from Cleveland, Thank you for taking the time to share your feedback and great comments regarding your visit with our hotel. I'm excited to see that you were able to accomplish all of your goals upon visiting the Cleveland area. I hope you enjoyed...More

    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$144 - US$323 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Cleveland
    • #1 Romantic Hotel in Cleveland
    • #2 Green Hotel in Cleveland
    • #4 Family Hotel in Cleveland
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 400
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Travelocity, Hotels.com, Priceline, Booking.com, Orbitz, Expedia, Hotwire and HotelQuickly so you can book your Cleveland Marriott Downtown at Key Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Ohio >
    • Cleveland
    • Also Known As
    • Marriott Cleveland Downtown At Key Hotel Cleveland ,
    • Key Center ,
    • Cleveland Marriott Downtown At Key Center Ohio
    Add Photo Photos
    Traveller (211)
    Room & Suite (100)
    Pool & Beach (7)
    Dining (3)
    Hotel & Grounds (122)
    Bathroom (18)
    Business Centre & Event Rooms (10)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 38 hotels in Cleveland
    Hyatt Regency Cleveland at The Arcade
    1,652 reviews
    .26 km away
     
    Hilton Garden Inn Cleveland Downtown
    1,552 reviews
    1.21 km away
     
    Holiday Inn Express Cleveland Downtown
    1,063 reviews
    .47 km away
     
    Radisson Hotel Cleveland - Gateway
    951 reviews
    .66 km away
     
    Nearby Restaurants
    Urban Farmer
    551 reviews
    .26 km away
    Bar 32
    48 reviews
    .21 km away
    The Burnham Restaurant
    70 reviews
    .21 km away
    Rebol
    32 reviews
    .30 km away
    Nearby Attractions
    JACK Cleveland Casino
    7,013 reviews
    .37 km away
    Soldiers' and Sailors' Monument
    290 reviews
    .27 km away
    Cleveland Public Library
    172 reviews
    .25 km away
    Old Arcade
    229 reviews
    .30 km away
    Ask a question
    Questions & Answers
    LoriCWV
    24 November 2017|
    AnswerShow all 5 answers
    Response from Sandy O | Reviewed this property |
    No onsite parking, valet parking is $25 per day and administered by a second party vendor, not the hotel. There is parking in a garage across the street, (underground walk through), it costs $8 per day on the weekends.
    0
    Votes
    Annie B
    20 July 2017|
    AnswerShow all 2 answers
    Response from HockeyMom365 | Reviewed this property |
    We were there June30-July 3 and it was still closed for renovations. The concierge club closes on the weekends.
    0
    Votes
    Vina C
    3 March 2017|
    AnswerShow all 7 answers
    Response from Lisa A | Reviewed this property |
    I am not sure.
    0
    Votes
    Room Tips
    "High floors are quieter. Concierge loungs is on 20th floor."
    Read review
    "Get a room on a higher floor"
    Read review
    "Get room facing the Lake!"
    Read review
    "Treat the desk staff like you'd like to be treated when you're at work"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing