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Cleveland Marriott Downtown at Key Center

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905 Reviews from our TripAdvisor Community

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There are newer reviews for Cleveland Marriott Downtown at Key Center
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Showing 889: English reviews
Ellicott City, Maryland
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 July 2014

Really nice property right in the middle of everything in Cleveland. Our family stayed here one night on our way to Cedar Point. We spent the day sightseeing in Cleveland. Rock and Roll Hall of Fame is in walking distance and so are the restaurants and bars. Very clean, very safe area. Staff was excellent. Very helpful and courteous. Rooms... More 

Helpful?
1 Thank Harlin10
Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 July 2014

Our stay was great! My family of 3 stayed here during the 1st week of June 2014. The restaurant on the main level was great! If you like salmon, theirs is superb. The chef definitely knows how to cook. My 14 yr old enjoyed her meals there as well. I believe the mozzarella sticks were her favorite. We enjoyed the... More 

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2 Thank hari22222
Lewis Center, Ohio
Level Contributor
133 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 16 July 2014

Stayed at the Marriott for three nights while at a convention in Cleveland. The staff was very friendly and efficient. The room was comfortable (though, not so fond of the Marriott pillows) and the breakfast buffet is plentiful and well prepared. Used the valet for parking and they were also very good. The hotel is convenient to the convention center,... More 

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2 Thank AceBucki
Indianapolis, IN
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 10 July 2014

We stayed at this luxury hotel with a Rock n Roll Hall of Fame package. It included the room, 2 tickets to the museum, 2 breakfast buffets, and valet parking. It's a great deal. All the staff were very friendly too. It's a short walk to just about anything in the downtown area. The view from the 21st floor was... More 

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4 Thank Lv2Travel87
Raleigh
Level Contributor
108 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 9 July 2014

Enjoyed a great weekend at this Marriott Hotel. Within walking distance of all the great sites of Cleveland. We went to the Rock n Roll Hall of Fame - what a great place. Hotel rooms were wonderful, appears to of been recently renovated. Hotel staff was very helpful and took great care of us. We will stay here again!

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1 Thank TarHeelsareBest
Buffalo, New York
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 July 2014

Wonderful hotel and great location. Walking distance to the R&R Hall of Fame, Great Lakes Science Center, Casino and shopping. Staff was attentive and food was good. We had a lake view room on the 17th floor and it was breathtaking. Will definitely stay here again!

Helpful?
1 Thank JPat14225
Philadelphia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 July 2014 via mobile

Great hotel with excellent staff. We were in town for the Yankee-Indians game. Everyone is kind and courteous and goes the extra mile to make your stay enjoyable. After a small confusion during check in, the Manager, Scott, went out of his way to make it right, which was much appreciated. We will definitely return to Cleveland and to this... More 

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1 Thank labruto4
Waukesha, Wisconsin
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 5 July 2014

It was our first visit to Cleveland, the city is beautiful with so much to do! The hotel was the best! Fantastic location, within walking distance to the Rock and Roll Hall of fame and to other attractions. Lovely, attentive staff, had dinner at Jakes two times, the wait staff were unbelievable in terms of there attention to detail and... More 

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2 Thank Sandy H
Orange County New york
Level Contributor
39 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 July 2014

To be honest i hadnt heard great things about Cleveland, This hotel and the people who work there have changed my mind. It is a lovely hotel a top Marriott. I had dinner in the bar area and my food was wrong, they couldnt have done more to make me happy, free drinks and a discount on the bill. I... More 

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Thank esu3sgt
Virgina
Level Contributor
71 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 3 July 2014

Great downtown location, walk to lake, sites, and good restaurants. Very comfortable beds, nice room, superior service from every staff person I encountered. As good as the "flagship" JW Marriott in DC

Helpful?
1 Thank Beatman50

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience ultimate style and sophistication at the revitalized Cleveland Marriott Downtown, an urban retreat. Offering stunning views of Lake Erie and the city skyline, this 25-story hotel boasts 400 rooms with sleek furnishings and upgraded bathrooms fresh off a $10 million renovation. Explore exciting attractions within a short walk of this metropolitan hotel, such as the new Horseshoe Casino, Quicken Loans Arena, Browns Stadium, Progressive Field and Rock & Roll Hall of Fame. Take advantage of our renowned hotel staff for unmatched hospitality and deep local knowledge for an authentic Cleveland experience. For casual dining, relax among warm wood styling at Jake’s sports lounge or taste contemporary American cuisine at David’s Restaurant, conveniently situated within our hotel. Rediscover comfort at the refreshingly-modern Cleveland Marriott Downtown. ... more   less 

Additional Information about Cleveland Marriott Downtown at Key Center

Address: 127 Public Square, Cleveland, OH 44114
Region: United States > Ohio > Cleveland
Price Range: $208 - $395 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cleveland Marriott Downtown at Key Center 3.5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Marriott Cleveland Downtown At Key Hotel Cleveland
Key Center
Cleveland Marriott Downtown At Key Center Ohio
Hotel Style:
#1 Green Hotel in Cleveland
#1 Romantic Hotel in Cleveland
#1 Business Hotel in Cleveland
#4 Family Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from Cleveland Marriott Downtown at Key Center staff and other travellers.
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Questions? Get answers from Cleveland Marriott Downtown at Key Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel was pretty quite all around even with football crowd in the City”
 of 5 bubbles lilnation, 8 Nov 2016 | Read review
“Ask for a top floor in a quiet location”
 of 5 bubbles snowtrooperone, 30 Oct 2016 | Read review
“Ask for lake view. We were on a corner, with windows on 2 sides.”
  • more windows and city view behind closed curtains
  • lake view
  • Great view
 of 5 bubbles W1nterBaby, 12 Oct 2016 | Read review
“Corner room is awesome!!!!”
 of 5 bubbles 581carmar, 7 Oct 2016 | Read review
“Higher up the better and facing North. I was on the 5th floor and sometimes heard street traffic outside.”
 of 5 bubbles Y2581TXtomd, 25 Sep 2016 | Read review
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