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    Cleveland Marriott Downtown at Key Center

    1360 W Mall Dr, Cleveland, OH 44114-1300
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    2017-12-03 2017-12-04
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    US$149
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    Traveller (206)
    Room & Suite (100)
    Pool & Beach (7)
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    Overview
    • Excellent55%
    • Very good34%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    3.5 Star Hotel
    All hotel details
    Offers from Cleveland Marriott Downtown at Key Center
    Special Offer: Rock Hall Package
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
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    Reviews (1,016)
    There are newer reviews for Cleveland Marriott Downtown at Key Center
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    431 - 435 of 998 reviews

    Reviewed 31 August 2014 via mobile

    The hotel is beautiful with nice views of the city skyline. All of the staff we encountered was very friendly & accommodative. They bent over backwards to make us feel like valued guests. The staff in the concierge lounge were especially friendly & remembered us...More

    Thank Katie T
    Reviewed 29 August 2014

    I expect a great stay when I book at a Marriott, but this exceeded my expectation. The location makes it perfect to walk to the Rock and Roll Hall of fame, the stadium, lots of restaurants and bars and the Horeshoe casino. It was a...More

    1  Thank Travelbugsforlife
    Response from ClevelandMarriottKey, Executive Assistant at Cleveland Marriott Downtown at Key CenterResponded 3 September 2014

    Thank you for the positive guest comments. I am happy to hear that our concierge, Dick was fantastic and that the wait service was great. I will share your comments with Dick and the rest of the team to celebrate our success. I am glad...More

    Reviewed 27 August 2014

    This is the second time my husband and I stayed here and it is just a lovely, upscale Marriott hotel. All the staff were superb and friendly (check-in, bellman, valet car personnel, room cleaner) but shout out to Cecilly who sent chocolate covered strawberries (delicious)...More

    1  Thank Deborah G
    Reviewed 26 August 2014

    My son was married in Cleveland over the weekend. We chose to stay at The Marriott Key Center because of its close proximity to the reception venue, The Galleria (which was fantastic as well). However, after staying at The Marriott Key Center on our first...More

    2  Thank Mary H
    Reviewed 25 August 2014

    This hotel had amazing service. They were very nice at check-in and sent a wonderful welcome e-mail. The clerk was very attentive and gave great restaurant recommendations. Arriving back at our room we received a note with a chocolate guitar. The hotel was very convenient...More

    Thank 1GiantsMS
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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Airport Transportation
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$155 - US$296 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Cleveland
    • #1 Business Hotel in Cleveland
    • #2 Green Hotel in Cleveland
    • #4 Family Hotel in Cleveland
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 400
    • Reservation Options
    • TripAdvisor is proud to partner with Marriott, Priceline, Booking.com, Travelocity, Hotels.com, Expedia, Orbitz, Hotwire, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Cleveland Marriott Downtown at Key Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Ohio >
    • Cleveland
    • Also Known As
    • Marriott Cleveland Downtown At Key Hotel Cleveland ,
    • Key Center ,
    • Cleveland Marriott Downtown At Key Center Ohio
    Add Photo Photos
    Traveller (206)
    Room & Suite (100)
    Pool & Beach (7)
    Dining (3)
    Hotel & Grounds (117)
    Bathroom (18)
    Business Centre & Event Rooms (10)
    Nearby
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    .26 km away
     
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Annie B
    20 July 2017|
    AnswerShow all 2 answers
    Response from HockeyMom365 | Reviewed this property |
    We were there June30-July 3 and it was still closed for renovations. The concierge club closes on the weekends.
    0
    Votes
    Vina C
    3 March 2017|
    AnswerShow all 7 answers
    Response from Lisa A | Reviewed this property |
    I am not sure.
    0
    Votes
    BHnorthbeach
    3 November 2016|
    Answer
    Response from Mitzi301 | Reviewed this property |
    The stadium is literally around the corner and down the street. I think it took us maybe ten minutes to walk that way.
    2
    Votes
    Room Tips
    "Get a room on a higher floor"
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    "Get room facing the Lake!"
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    "Treat the desk staff like you'd like to be treated when you're at work"
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    "The lower number rooms are closer to the elevator and you may hear some elevator / foot traffic."
    Read review
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