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I was provided excellent service at the restaurant "The Hub" by Marie and Hillary. Marie was my server this time and was great and prompt and met all of my needs. Hillary has been my server in the past and is always great too.
This property is very up to date clean and the staff is most friendly
The bedding is very comfortable
Large clean room and bathroom.
The in house restaurant has a fully stocked bar.
Our wait person Hillary was over the top accommodating. She did everything...More
First, my compliments to the staff. We had a room issue almost immediately upon checking in but the staff was courteous and helpful in getting us relocated as quickly as possible, and seemed genuinely intent on correcting the original problem. The queen beds were fresh...More
Response from Kelly K, Front Office Manager at Four Points by Sheraton Cleveland AirportResponded 1 week ago
Thank you for taking the time to share your recent experience at the Four Points by Sheraton Cleveland Airport with us.
Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed...More
The hotel was nice and the staff friendly. We prepaid for the nights stay, but we were charge a second time. Called the hotel accounting office and was told they would credit our card, 6 weeks later still waiting on credit and they will not...More
Thank Deb M
Response from Kelly K, Front Office Manager at Four Points by Sheraton Cleveland AirportResponded 6 December 2017
Dear Deb M,
My name is Kelly, I am the front office manager at Four Points by Sheraton Cleveland Airport. I am extremely disappointed to hear your credit was not refunded - please contact me- Kelly.email@example.com -and I will be able to resolve this issue...More
Our room was on the 4th floor 2 queen beds and everything looked very modern. The room was clean with standard amenities, safe, hair dryer etc. They do not offer a morning breakfast but when I asked about it they gave us 2 complementary breakfast...More
US$83 - US$148 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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