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The Ritz-Carlton, Cleveland

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Traveller (202)
Room & Suite (103)
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Certificate of Excellence

About

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Certificate of Excellence
GreenLeaders GreenPartner
The epitome of Midwestern hospitality and a luxury downtown Cleveland, Ohio hotel that has received a four-star, four-diamond rating, The Ritz-Carlton, Cleveland features: ideal heart-of-downtown location; 206 well-appointed guest rooms and suites with panoramic views of the Cuyahoga River, Lake Erie, and downtown Cleveland; exceptional dining in TURN Bar + Kitchen ; 24-hour Fitness Center; indoor access to Tower City Center; easy walking access to downtown attractions.
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Property amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Electric Vehicle Charging Station
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
River View
Great View
HOTEL CLASS
Hotel links
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859Reviews
270Photos
29Q+A
100Room tips
Traveller rating
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Popular mentions
+2
My wife and I were celebrating our 40th birthdays and we couldn’t have been happier with our stay. Maya went out her way to send us a beautiful amenity and note, and our birthdays were acknowledged at check in. The property lobby is gorgeous, and offers great food, a great
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Response from RitzCarltonCleveland, General Manager at The Ritz-Carlton, Cleveland
Responded 2 weeks ago
Dear clehotelguy, Thank you for wonderful comments about your recent stay. We are thrilled that you and your wife had a memorable experience for your special celebration at our newly reimagined hotel! We will proudly celebrate your feedback with Maya and all our Ladies and Gentlemen. We hope to welcome you back to The Ritz-Carlton, Cleveland soon! Warm regards, Yael Ron
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The recently remodeled Ritz Carlton in Cleveland was both upscale and relaxing. I was able to meet friends and family in the hotel lobby. Then, walk through Terminal Tower over to Quicken Loans Arena for a Cavs game. I especially liked how they setup lighting schemes in the
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Response from RitzCarltonCleveland, General Manager at The Ritz-Carlton, Cleveland
Responded 3 weeks ago
Dear JAY R, Thank you for the great review! We are glad you had a memorable experience and enjoyed the Cavs game. We look forward to welcoming you back to The Ritz-Carlton, Cleveland soon! Warm regards, Yael Ron
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Such a great hotel! The room was flawless and one of the best we’ve ever stayed in. The hotel gym is incredible, and the service in the Club Level was awesome, morning, noon and night. The location is great - while the shopping in Tower City is a little lacking, it’s so nice
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Response from RitzCarltonCleveland, General Manager at The Ritz-Carlton, Cleveland
Responded Dec. 28, 2018
Dear weezeroo, Thank you for the great review of your recent stay! We are so proud of our transformation and appreciate your wonderful comments about the modern design and upgraded amenities. We hope to have the opportunity to welcome you back soon! Warm regards, Yael Ron
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+2
My husband and I stayed at the Ritz Carlton in Cleveland, Ohio for an anniversary weekend. We have stayed there on past anniversaries and the staff always goes above and beyond. It is located in the Tower City complex and next to the square. When we returned to our room after
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Response from RitzCarltonCleveland, General Manager at The Ritz-Carlton, Cleveland
Responded Dec. 28, 2018
Dear Lorrie C, Thank you for the amazing feedback and details of your recent stay. We are thrilled that you had a memorable experience for your special celebration at our newly reimagined hotel. Thank you for celebrating our hotel transformation, superior service and convenient location. We look forward to welcoming you back to The Ritz-Carlton, Cleveland soon! Warm regards, Yael Ron
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We did not have a good experience with this tea. First of all, the room was a "conference room" with NO ambiance, and decorations were scarce. The music was non-existent - a person was playing OUTSIDE the room and was a guitar player. I would have rather had piped in
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Response from RitzCarltonCleveland, Manager at The Ritz-Carlton, Cleveland
Responded Dec. 20, 2018
Dear LondonLady, We are so very sorry to hear that you had a poor experience with us and I would like to take this opportunity to apologize on behalf of all our Ladies and Gentlemen at the hotel. Regrettably, we did not meet your expectations, nor did we live up to the high standards of service for which we strive for on a daily basis. I would appreciate the opportunity to personally talk with you more about your experience. At your convenience, would you please contact me directly at the hotel? Warm regards, Theresa Hahn Director of Meetings and Special Events
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12345621
I do not believe so.
0 votes
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Our room was a King and we had just a shower.
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Yes. You can add club for an additional $100 per night. Well worth the money as you get food and beverage. Alcohol included. The experience on club is unlike any you have experienced at a hotel.
1 vote
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I can't reply to this question cause I don't know. I advice you to call/contact the hotel and ask.
1 vote
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You will probably get a quicker response if you just call the hotel front desk.
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123456
"A King corner room"
"Skip this tea and go somewhere else."
"Club level, 14th floor, with lake views."
"Outstanding view of the City"
"River views are ideal. You might even see a freighter navigating the bridges and turns of the Cuyahoga."
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PRICE RANGE
US$359 - US$623 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz-carlton cleveland hotel clevelandcleveland ritz carltonritz clevelandritz-carlton cleveland
LOCATION
United StatesOhioCleveland
NUMBER OF ROOMS
206
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