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    The Westin Cleveland Downtown

    777 St. Clair Avenue NE, Cleveland, OH 44114-1711
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    May 14
    May 15
    1 room, 2 adults, 0 children
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    Traveller (263)
    Room & Suite (307)
    Dining (81)
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    Overview

    • Excellent59%
    • Very good24%
    • Average8%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “urban farmer” (109 reviews)
    “heavenly bed” (21 reviews)
    Free Wifi
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    4 Star Hotel
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    Special Offer: Breakfast for 2 Included
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    Drury Plaza Hotel Cleveland Downtown
    281 reviews
    #1 of 38 hotels in Cleveland
     
    Hilton Cleveland Downtown
    530 reviews
    #2 of 38 hotels in Cleveland
     
    Hyatt Regency Cleveland at The Arcade
    1,401 reviews
    #16 of 38 hotels in Cleveland
     
    Holiday Inn Express Cleveland Downtown
    980 reviews
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    Rooms
    14 May15 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (937)
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    1 - 5 of 937 reviews

    Reviewed 3 days ago via mobile

    Average hotel and pricey. Lobby was nice enough looking. The walls in the elevator felt like an Escher, carnival mural. The room scheme was confusing and too dark. The lamps have plugs four feet off the ground. Shower door leaks profusely. Bathroom size didn't match...More

    Thank KennethPatrick
    Response from Bob M, General Manager at The Westin Cleveland Downtown

    Dear KennethPatrick, I appreciate that you took the time to share your experience and I apologize that you were unhappy with time at our property. Thank you for your kind comments regarding our staff, we appreciate your kind words as our team works hard to...More

    Hotel's Favourite
    Reviewed 4 weeks ago

    We were in Cleveland for the weekend and chose the Westin for its proximity to the Convention Centre. We stayed on the Salon floor and had access of the most beautiful space for relaxing while taking in the view of the lake. The free hors...More

    1  Thank M Charles F
    Response from Bob M, General Manager at The Westin Cleveland Downtown

    Dear M Charles F, I appreciate you taking the time to share your experience and elated to read that you had such a great time. We are looking forward to your next visit. Be well, Bob Megazzini General Manager

    Reviewed 4 days ago

    Each and Every Staff Member that I encountered was kind, thoughtful, caring, sincere, helpful accommodating and desirous of seeing that my visit as part of an Event being held here would be memorable. I had the opportunity to stay overnight and the suite provided was...More

    Thank Emilie U
    Response from Bob M, General Manager at The Westin Cleveland Downtown

    Dear Emilie U, It was awesome to read that you had an outstanding time while staying with us and attending an event at the property as well. We are looking forward to your return. Be well, Bob Megazzini General Manager

    Reviewed 6 days ago

    I stay in hotels for business 125-150 nights a year, including many stays at Westin hotels. This one is fine. The service is pretty good as is the location (although there are other good hotels nearby). I think that the hotel is a bit more...More

    Thank FreqTraveler234
    Response from Bob M, General Manager at The Westin Cleveland Downtown

    Dear FreqTraveler234, I appreciate you taking the time to share your stay experience and do hope you will consider staying with us again on one of your many business trips. Travel safe. Be well, Bob Megazzini General Manager

    Reviewed 1 week ago via mobile

    This hotel seems to be right out of the 70's with a poor update. There are some really nice features including outlets by the bed. However it otherwise is frustrating. The formerly heavenly bed should be cast into the flames. Someone should shed light in...More

    Thank lotsotripsneedsleep
    Response from Bob M, General Manager at The Westin Cleveland Downtown

    Dear lotsotripsneedsleep, We appreciate you taking the time to share your experience and apologize that you did not enjoy your room, but glad that our staff was really friendly and made your stay worthwhile. We hope that you will find your way back to our...More

    Drury Plaza Hotel Cleveland Downtown
    281 reviews
    #1 of 38 hotels in Cleveland
     
    Hilton Cleveland Downtown
    530 reviews
    #2 of 38 hotels in Cleveland
     
    Hyatt Regency Cleveland at The Arcade
    1,401 reviews
    #16 of 38 hotels in Cleveland
     
    Holiday Inn Express Cleveland Downtown
    980 reviews
    #8 of 38 hotels in Cleveland
     
    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$141 - US$290 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Cleveland
    • #4 Business Hotel in Cleveland
    • #4 Romantic Hotel in Cleveland
    • #4 Luxury Hotel in Cleveland
    Photos
    Traveller (263)
    Room & Suite (307)
    Dining (81)
    Pool & Beach (1)
    Nearby
    Nearby Hotels
    Hilton Cleveland Downtown
    530 reviews
    .37 km away
     
    Hampton Inn Cleveland Downtown
    1,318 reviews
    .24 km away
     
    Drury Plaza Hotel Cleveland Downtown
    281 reviews
    .19 km away
     
    Hyatt Regency Cleveland at The Arcade
    1,401 reviews
    .34 km away
     
    Nearby Restaurants
    Urban Farmer
    461 reviews
    .03 km away
    Winking Lizard
    101 reviews
    .16 km away
    Al's Deli
    26 reviews
    .33 km away
    Malley's Chocolates
    59 reviews
    .14 km away
    Nearby Attractions
    Heinen's Downtown
    388 reviews
    .58 km away
    JACK Cleveland Casino
    6,851 reviews
    .58 km away
    Soldiers' and Sailors' Monument
    247 reviews
    .48 km away
    Cleveland Public Library
    156 reviews
    .30 km away
    Questions & AnswersAsk a question
    britty123
    Hi - When were these rooms last renovated? Is this a good place to stay for a weekend trip to visit family?
    20 March 2017|
    Answer Show all 6 answers
    Response from Sroaden | Reviewed this property |
    The hotel is fairly new. It was another brand prior to Westin buying it and gutting it. It is nice and comfortable, newer and clean. Great staff and great lake views. The restaurant is very good, AND very expensive (I... More
    0
    Votes
    gamyer44
    What is the cost to use the attached parking deck?
    12 March 2017|
    Answer Show all 3 answers
    Response from Sroaden | Reviewed this property |
    I don't know-I always use Uber or Lyft in Cleveland.
    0
    Votes
    Todd B
    Will I have access to my vehicle in the parking garage if I need to retrieve a forgotten item?
    16 August 2016|
    Answer Show all 5 answers
    Response from rhoyalambition | Reviewed this property |
    Yes you'll have access to your vehicle.
    0
    Votes
    Room Tips
    "The 9th floor certainly was quiet."
    Read review
    "Corner room with a view!"
    Read review
    "Higher up is best for views- we faced north towards lake and it was quiet too with good views."
    Read review
    "We had a nice view of the lake on floor 21."
    Read review