We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviews urban farmer rock and roll hall front desk heavenly bed the club lounge convention center lake view valet parking within walking distance walk in shower football stadium beautiful hotel hall of fame first energy stadium valet service nice stay browns stadium
On check in we had one bed- Honey very quickly found us a double! Everything was very efficient and such helpful people. We didn’t want our room cleaned- didn’t need it - each time a card was under the door saying just call if we...More
We needed a hotel for a one night stay in Cleveland. We were familiar with the Westin but did not know it had been recently updated. It is beautiful and understated in decor. Service was efficient and very friendly. Our room was SO comfortable, quiet...More
Response from Ryan B, General Manager at The Westin Cleveland DowntownResponded 4 weeks ago
Thank you for the kind words and review of your recent stay. We are thrilled to see you enjoyed our team's service and accommodations. The Club Lounge definitely offers great amenities, views and service. We hope to welcome you back soon.
Stayed in club level, had to contact many people to upgrade my room still got stuck with two queen beds but the view was worth it. There was a man in club who was very nice and helpful but otherwise wouldn't choose to do it...More
This is the first time we stayed at a Westin Hotel. We planned on staying two nights for a body building competition; however, the minute we walked into the hotel to check-in there was a problem. First the hotels credit card machine was not working....More
A Big “Thank you” to Danyelle Rodgers at the Westin Cleveland (sorry for the delay in posting this). Danyelle went above and beyond in helping us. We first met in the executive lounge and she helped us right off the start… let’s just say she...More
Thank Albert S
Response from Ryan B, General Manager at The Westin Cleveland DowntownResponded 1 week ago
Dear Albert S, thank you for sharing the kind remarks about Danyelle. I will be sure to share them with her. We hope to welcome you back to the Westin soon.
Bringing new energy to Cleveland, Ohio's financial district. The hotel sits between the convention center and the galleria, and is located within blocks of The Rock & Roll Hall of Fame & Museum, Indians' stadium, …MoreBrowns Stadium, Jack Casino and East 4th Entertainment District. The hotel is comprised of 484 upscale guest rooms that provide stunning views of Lake Erie and the vibrant cityscape. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.