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The Westin Cleveland Downtown

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The Westin Cleveland Downtown
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913 Reviews from our TripAdvisor Community

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Showing 906: English reviews
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North Tonawanda, New York
Reviewed yesterday NEWvia mobile

Only a 12 minute walk to the game.. beautiful view and right in the heart of the city. We went to the winking lizard tavern right across the street for dinner. Delicious! Just book it.. definitely a must!

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Helpful?
Thank ckirb
Tulare, California
HOTEL’S FAVOURITE REVIEW
Reviewed 1 January 2017

After a long drive, and staying at a hotel with a science experiment growing under the bathmat on the previous evening, this hotel was a breath of fresh air!!! We had a little difficulty with traffic, as we rolled in near the end of an Indian's game on July 4th, but found it quickly, and without incident. The staff was...

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1Thank Honest J
About Hotel's Favourite Review
Bob M, General Manager at The Westin Cleveland Downtown, responded to this review

Dear Honest J, Thank you for sharing your comments! I'm so glad that you and your family had a safe trip to our property and were able to enjoy the "glow" of the evening! We hope you are able to visit with us again. Be well, Bob Megazzini General Manager

Reviewed 3 days ago NEW

Loved our stay here. Beautiful contemporary room with nice L-shaped sofa area. Bar/restaurant looks cool too, large lobby area, Starbucks in the building. Short 10-15 minute walk to many attractions such as Rock N Roll hall of fame and Quicken Loans Arena. Staff were wonderful and very accommodating. We also ordered late night in room dining of a pizza, which...

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Thank Amanda B
Riverside, Rhode Island, United States
Reviewed 3 days ago NEW

This hotel was great. The downtown location was very convenient, with an attached restaurant and a more casual option across the street. I was extremely close to the Rock & Roll Hall of Fame, though sadly I didn't have time to visit. It was easy to get out of the city from here, too. The staff was extremely friendly. The...

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Thank Travis C
Chicago, Illinois
Reviewed 4 days ago NEWvia mobile

With the downfall of the Crown Plaza, renovations and designs has taken the lump of coal and turned it into a diamond. Seems as though they have taken some old material and turned it into modern design here. Comfort - 4 Staff, rooms and design are comfortable. Though restroom was a little small for the room Location - 4 If...

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Thank skankymonk
Detroit, MI
Reviewed 1 week ago via mobile

Was here for business and we found the hotel to be quite a nice option. Check in was easy and the rooms were clean and quiet. I guess there isn't a whole lot more to report - which is a good thing for a business hotel. Would return

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Helpful?
Thank bugsy554
Bob M, General Manager at The Westin Cleveland Downtown, responded to this review

Dear bugsy554, Thank you for taking the time to share your experience at our property. We look forward to your return visit. Be well, Bob Megazzini General Manager

Reviewed 2 weeks ago

I have to go to Cleveland from time to time for my Company. They always have us stay at the Westin. It is a beautiful Hotel that is right in the middle of everything. The rooms are very clean and the staff is very friendly and helpful. The meeting rooms are set up so nice. There is the Rock n...

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Helpful?
Thank Raymona P
Bob M, General Manager at The Westin Cleveland Downtown, responded to this review

Dear Raymona P, Great to read that you enjoy your stay with us! We enjoy being your host and look forward to many more visits. Be well, Bob Megazzini General Manager

San Jose, California
Reviewed 2 weeks ago

The hotel is on the older side but the lobby and the rooms are nicely renovated. Most of the Westin’s space is taken up by their ballrooms. If you are in town for an event at the convention center the walk is a few blocks away but it would be a better choice to stay at the Hilton which is...

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1Thank Ethan C
Bob M, General Manager at The Westin Cleveland Downtown, responded to this review

Dear Ethan C, Thank you for taking the time to share your experience. Be well, Bob Megazzini General Manager

Reviewed 2 weeks ago

First time in Cleveland and stayed at this Westin which has great facilities. Everything from the lobby to the rooms were all very modern, nice and comfortable. I had a great lake view on a top floor and was able to use both the SPG breakfast room as well as the restaurant downstairs. The restaurant has a great vibe and...

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Helpful?
Thank Pedro A
Bob M, General Manager at The Westin Cleveland Downtown, responded to this review

Dear Pedro A, I appreciate you taking the time to share your stay with us! I'm glad you had a good time and enjoyed your first visit to Cleveland. We look forward to many happy return visits. Be well, Bob Megazzini General Manager

Painesville, Ohio
Reviewed 2 weeks ago

My wife and I went to this hotel for a big party nearby. So, the rooms were all booked and there was a line to get in. Even with the line, it only took a few minutes to get in and get to our room. They were well prepared and had plenty of staff. The rooms were very nice and...

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Helpful?
Thank cljgerry
Bob M, General Manager at The Westin Cleveland Downtown, responded to this review

Dear cljgerry, It was great to have you stay with us and I'm glad you and your wife enjoyed your stay. Be well, Bob Megazzini General Manger

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Bringing new energy to the financial district, The Westin Cleveland Downtown recently completed a $64 million dollar transformation. The hotel sits between the convention center and the galleria, and is located within blocks of The Rock & Roll Hall of Fame & Museum, Indians' stadium, Browns Stadium, Horseshoe Casino and East 4th Entertainment District. The hotel is pending LEED certified, and is comprised of 484 upscale guest rooms that provide stunning views of Lake Erie and the vibrant cityscape. ... more   less 

Additional Information about The Westin Cleveland Downtown

Address: 777 St. Clair Avenue NE, Cleveland, OH 44114-1711
Region: United States > Ohio > Cleveland
Price Range: $182 - $385 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Cleveland Downtown 4*
Number of rooms: 484
Reservation Options:
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Also Known As:
Crowne Plaza Cleveland
Cleveland Crowne Plaza
The Westin Cleveland Downtown Ohio
Hotel Style:
#2 Luxury Hotel in Cleveland
#2 Family Hotel in Cleveland
#4 Romantic Hotel in Cleveland
#4 Business Hotel in Cleveland
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Cleveland Downtown staff and other travellers.
23 questions
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10 months ago
Chicago, Illinois
Alliance, Ohio
17 days ago

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Questions? Get answers from The Westin Cleveland Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The wifi is free but not very reliable.”
 of 5 bubbles 401travisc, 26 Mar 2017 | Read review
“We were in room 2012 which had a good view of downtown.”
 of 5 bubbles RaymonaP, 14 Mar 2017 | Read review
“Only attended for the meetings.”
 of 5 bubbles georgey84, 5 Mar 2017 | Read review
“Ask for higher level room with view of lake Erie”
 of 5 bubbles 214margep, 20 Feb 2017 | Read review
“We were asked at check in if we preferred a city view or lake view. We chose lake view.”
 of 5 bubbles heatherf758, 13 Feb 2017 | Read review
5 of 5