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The Westin Cleveland Downtown

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Traveller (391)
Room & Suite (378)
Dining (82)
Overview
Hotel website
777 Saint Clair Ave NE, Cleveland, OH 44114 See on map
AMENITIES
Free Internet
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
Additional information
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Offers from The Westin Cleveland Downtown
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Rooms
Nov. 4Nov. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,247)
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1,235 results
Traveller rating
693
316
125
59
42
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Time of year
LanguageEnglish
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693
316
125
59
42
Show reviews that mention
All reviews urban farmer rock and roll hall front desk heavenly bed the club lounge convention center lake view valet parking within walking distance walk in shower football stadium beautiful hotel hall of fame first energy stadium valet service nice stay browns stadium
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1 - 5 of 1,235 reviews
Reviewed yesterday via mobile

On check in we had one bed- Honey very quickly found us a double! Everything was very efficient and such helpful people. We didn’t want our room cleaned- didn’t need it - each time a card was under the door saying just call if we...More

Thank Heather J
Hotel's Favourite
Reviewed 4 weeks ago

We needed a hotel for a one night stay in Cleveland. We were familiar with the Westin but did not know it had been recently updated. It is beautiful and understated in decor. Service was efficient and very friendly. Our room was SO comfortable, quiet...More

Thank extrastuff2017
Response from Ryan B, General Manager at The Westin Cleveland DowntownResponded 4 weeks ago

Dear extrastuff2017, Thank you for the kind words and review of your recent stay. We are thrilled to see you enjoyed our team's service and accommodations. The Club Lounge definitely offers great amenities, views and service. We hope to welcome you back soon. Be well,...More

Reviewed 1 week ago

Stayed in club level, had to contact many people to upgrade my room still got stuck with two queen beds but the view was worth it. There was a man in club who was very nice and helpful but otherwise wouldn't choose to do it...More

Thank Samantha0829
Reviewed 1 week ago via mobile

This is the first time we stayed at a Westin Hotel. We planned on staying two nights for a body building competition; however, the minute we walked into the hotel to check-in there was a problem. First the hotels credit card machine was not working....More

1  Thank Vivian H
Reviewed 1 week ago via mobile

A Big “Thank you” to Danyelle Rodgers at the Westin Cleveland (sorry for the delay in posting this). Danyelle went above and beyond in helping us. We first met in the executive lounge and she helped us right off the start… let’s just say she...More

Thank Albert S
Response from Ryan B, General Manager at The Westin Cleveland DowntownResponded 1 week ago

Dear Albert S, thank you for sharing the kind remarks about Danyelle. I will be sure to share them with her. We hope to welcome you back to the Westin soon. Be well, Ryan

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About
Description
Bringing new energy to Cleveland, Ohio's financial district. The hotel sits between the convention center and the galleria, and is located within blocks of The Rock & Roll Hall of Fame & Museum, Indians' stadium, More Browns Stadium, Jack Casino and East 4th Entertainment District. The hotel is comprised of 484 upscale guest rooms that provide stunning views of Lake Erie and the vibrant cityscape. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
484
Price range
US$155 - US$520 (Based on Average Rates for a Standard Room)
Also Known As
Crowne Plaza Cleveland
,
Cleveland Crowne Plaza
,
The Westin Cleveland Downtown Ohio
Location
United States > Ohio > Cleveland
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
484
Price range
US$155 - US$520 (Based on Average Rates for a Standard Room)
Also Known As
Crowne Plaza Cleveland
,
Cleveland Crowne Plaza
,
The Westin Cleveland Downtown Ohio
Location
United States > Ohio > Cleveland
Photos
Traveller (391)
Room & Suite (378)
Dining (82)
Pool & Beach (2)
Amenities (54)
Business Centre & Event Rooms (12)
Nearby
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Questions & Answers
Ask a question
M M
April 9, 2018|
AnswerShow all 7 answers
Response from uback007 | Reviewed this property |
Not aware of a shuttle -but considering the size and location of this property, they probably have a shuttle of some sort. Best to contact hotel directly and inquire.
1
Vote
Thatbassisloud
December 13, 2017|
AnswerShow all 6 answers
Response from Kathy C | Reviewed this property |
I will tell you our time there was not good. They treated me poorly and they knew they were wrong. They gave us an "up grade". Will never go back!
1
Vote
Riley G
October 17, 2017|
AnswerShow all 4 answers
Response from Mary R | Reviewed this property |
I believe you can be 18 but I would definitely call the hotel to confirm.
1
Vote
Room Tips
"Go to the Hilton"
annamariasunset
3 weeks ago
Read review
"Get a room with a view of the lake."
LeoLola
Sep. 10, 2018
Read review
"Request lake view"
thomasmoriarty59
Sep. 3, 2018
Read review
"Ask for a lake view!"
stockdalegang
Aug. 27, 2018
Read review
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