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The Westin Cleveland Downtown

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Traveller (369)
Room & Suite (409)
Dining (90)
Ratings and reviews
Certificate of Excellence
  • Excellent59%
  • Very good25%
  • Average9%
  • Poor4%
  • Terrible3%
Travellers talk about
“urban farmer”(131 reviews)
“rock and roll hall”(122 reviews)
“front desk”(180 reviews)
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What's included
Free Internet
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
Bringing new energy to Cleveland, Ohio's financial district, The Westin Cleveland Downtown recently completed a $64 million dollar transformation. The hotel sits between the convention center and the galleria, and is located within blocks of The Rock & Roll Hall of Fame & Museum...
Offers from The Westin Cleveland Downtown
Special Offer: Breakfast for 2 Included
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Location and contact
777 Saint Clair Ave NE, Cleveland, OH 44114
Hotel website
1.6 km to Burke Lakefront Airport
111 restaurants are within a 0.5 km radius
0.6 km from Rock & Roll Hall of Fame
View nearby attractions and restaurants
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Rooms
Jul. 31Aug. 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,204)
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All reviewsurban farmerrock and roll hallfront deskheavenly bedthe club loungeconvention centerlake viewwithin walking distanceroom servicevalet parkingbeautiful hotelfootball stadiumhall of famefirst energy stadiumvalet servicebrowns stadiumchecking in
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1 - 5 of 1,192 reviews
Reviewed today via mobile

The room was dark. The beds are on the wrong side so unless you're standing in front of the window it's like being in a cave. The shower is designed horribly and water got EVERYWHERE. Our shower was also clogged and overflowing.

Thank Elianpo86
Hotel's Favourite
Reviewed May 29, 2018

This was our second stay at the Westin and we loved it just as much this time as last. Yes, you pay for the parking and the internet (unless a member), but that's not atypical of large downtown hotels. It's clean, modern, conveniently located, with...More

1  Thank Sacagawea2
Response from Ryan B, General Manager at The Westin Cleveland DowntownResponded May 30, 2018

Dear Sacagawea2, Thank you for the kind words about our team and decor of the guestrooms. I will be sure to share with the team. We are glad you enjoyed your stay and hope to welcome you back soon. Best regards, Ryan

Reviewed 3 days ago via mobile

I was in Cleveland for a conference at the convention center and stayed at the Westin for 3 nights. First, the good: 1) downtown location is convenient just 2 blocks from the convention center and walking distance to the Tower for public transit access, rock...More

Thank ALTippet
Reviewed 3 days ago via mobile

This is a very nice hotel located w/in walking distance of all the major sites in downtown Cleveland — from Progressive Field to the Q to Rock & Roll HOF. Great service...I was originally only planning to stay a single night but then booked a...More

Thank Second_City_Traveler
Reviewed 3 days ago via mobile

This was a great hotel to stay at during a conference. It was excellence all around! Good location, clean, good restaurant, and everyone was professional and friendly. I also loved the shower in the bathroom.

Thank travel_chic_1000
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About
Description
Bringing new energy to Cleveland, Ohio's financial district, The Westin Cleveland Downtown recently completed a $64 million dollar transformation. The hotel sits between the convention center and the ...More galleria, and is located within blocks of The Rock & Roll Hall of Fame & Museum, Indians' stadium, Browns Stadium, Horseshoe Casino and East 4th Entertainment District. The hotel is pending LEED certified, and is comprised of 484 upscale guest rooms that provide stunning views of Lake Erie and the vibrant cityscape. Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (369)
Room & Suite (409)
Dining (90)
Pool & Beach (2)
Amenities (54)
Business Centre & Event Rooms (11)
Questions & Answers
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M M
April 9, 2018|
AnswerShow all 7 answers
Response from uback007 | Reviewed this property |
Not aware of a shuttle -but considering the size and location of this property, they probably have a shuttle of some sort. Best to contact hotel directly and inquire.
1
Vote
Thatbassisloud
December 13, 2017|
AnswerShow all 6 answers
Response from Kathy C | Reviewed this property |
I will tell you our time there was not good. They treated me poorly and they knew they were wrong. They gave us an "up grade". Will never go back!
1
Vote
Riley G
October 17, 2017|
AnswerShow all 4 answers