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    The Westin Cleveland Downtown

    777 St. Clair Avenue NE, Cleveland, OH 44114-1711
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    2017-09-03 2017-09-04
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    US$159
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    Traveller (307)
    Room & Suite (325)
    Dining (80)
    Hyatt Regency Cleveland at The Arcade
    1,541 reviews
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    Hampton Inn Cleveland Downtown
    1,392 reviews
    #11 of 38 hotels in Cleveland
     
    Overview
    • Excellent60%
    • Very good24%
    • Average9%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “urban farmer” (121 reviews)
    “front desk” (157 reviews)
    Free Internet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    4.0 Star Hotel
    All hotel details
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    Hyatt Regency Cleveland at The Arcade
    1,541 reviews
    #14 of 38 hotels in Cleveland
     
    Holiday Inn Express Cleveland Downtown
    1,029 reviews
    #9 of 38 hotels in Cleveland
     
    Hilton Garden Inn Cleveland Downtown
    1,477 reviews
    #13 of 38 hotels in Cleveland
     
    Hampton Inn Cleveland Downtown
    1,392 reviews
    #11 of 38 hotels in Cleveland
     
    Rooms
    Sep 3Sep 4
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,043)
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    There are newer reviews for The Westin Cleveland Downtown
    See the most recent reviews

    11 - 15 of 1,033 reviews

    Reviewed 1 week ago

    Very nice, modern rooms. Service has a long way to go to come up to Marriott standards. Long line to check in. Valet totally understaffed. Had to wait 30 minutes for our car. Actually had to wait in line just to ask for our car....More

    1  Thank Cliff B
    Response from Bob M, General Manager at The Westin Cleveland DowntownResponded 4 days ago

    Dear Cliff B, I appreciate your feedback and do hope that you will consider staying with us again. Be well, Bob Megazzini General Manager

    Reviewed 1 week ago via mobile

    My friends and I yeah a wonderful time at the Westin. The highlight of our stay was the Executive Club Lounge. Terry and Amy were great. They were very attentive and always had a smile on their face. I would recommend the Westin to anyone,...More

    1  Thank Charles C
    Response from Bob M, General Manager at The Westin Cleveland DowntownResponded 4 days ago

    Dear Charles C, Thank you for taking the time to share your experience - I'm glad our team in the Executive Lounge took such great care of you. Be well, Bob Megazzini General Manager

    Reviewed 1 week ago via mobile

    Great hotel. Clean rooms, good food and in a great location. The lakefront sites like the Rock and Roll Hall of Fame and the Science Museum are short walks. Restaurant row is also a short distance away.

    1  Thank mellen716
    Response from Bob M, General Manager at The Westin Cleveland DowntownResponded 4 days ago

    Dear mellen716, I appreciate you taking the time to share your experience. I hope you come to stay with us again. Be well, Bob Megazzini General Manager

    Reviewed 1 week ago

    The hotel is up to date and very nice. The ground floor has all the needed amenities and is within walking distance to Rock and Roll Hall of Fame, all stadiums (as long as you are a walker). Just remember humidity is an issue here...More

    1  Thank KJ D
    Response from Bob M, General Manager at The Westin Cleveland DowntownResponded 4 days ago

    Dear KJ D, Thank you for staying with us and for sharing your experience. We look forward to your next stay. Be well, Bob Megazzini General Manager

    Reviewed 1 week ago via mobile

    I am a SPG Platinum member and stayed recently on business. The room itself was nice (but the walls are paper thin). What was insane was the poor service. It was embarrassing for the Westin brand. It took over an hour to get my car...More

    1  Thank MothLarva
    Response from Bob M, General Manager at The Westin Cleveland DowntownResponded 1 week ago

    Dear MothLarva, Thank you for taking the time to share your experience with us. We appreciate your feedback. Be well, Bob Megazzini General Manager

    Hyatt Regency Cleveland at The Arcade
    1,541 reviews
    #14 of 38 hotels in Cleveland
     
    Holiday Inn Express Cleveland Downtown
    1,029 reviews
    #9 of 38 hotels in Cleveland
     
    Hilton Garden Inn Cleveland Downtown
    1,477 reviews
    #13 of 38 hotels in Cleveland
     
    Hampton Inn Cleveland Downtown
    1,392 reviews
    #11 of 38 hotels in Cleveland
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$147 - US$343 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Cleveland
    • #4 Business Hotel in Cleveland
    • #4 Romantic Hotel in Cleveland
    • #5 Luxury Hotel in Cleveland
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 484
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Travelocity, Booking.com, Expedia, Orbitz, TripOnline SA, Cancelon, Hotwire, Cheap Tickets, Priceline and Agoda so you can book your The Westin Cleveland Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Ohio >
    • Cleveland
    • Also Known As
    • Crowne Plaza Cleveland ,
    • Cleveland Crowne Plaza ,
    • The Westin Cleveland Downtown Ohio
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    Traveller (307)
    Room & Suite (325)
    Dining (80)
    Pool & Beach (1)
    Hotel & Grounds (274)
    Bathroom (29)
    Business Centre & Event Rooms (11)
    Nearby
    Hyatt Regency Cleveland at The Arcade
    1,541 reviews
    .31 km away
     
    Hilton Garden Inn Cleveland Downtown
    1,477 reviews
    1.17 km away
     
    Holiday Inn Express Cleveland Downtown
    1,029 reviews
    .43 km away
     
    Hampton Inn Cleveland Downtown
    1,392 reviews
    .25 km away
     
    Nearby Restaurants
    Urban Farmer
    511 reviews
    .03 km away
    Winking Lizard
    125 reviews
    .16 km away
    Pho Thang Cafe
    80 reviews
    .22 km away
    Al's Deli
    28 reviews
    .33 km away
    Nearby Attractions
    JACK Cleveland Casino
    6,940 reviews
    .58 km away
    Soldiers' and Sailors' Monument
    272 reviews
    .48 km away
    Cleveland Public Library
    168 reviews
    .30 km away
    East 4th Street
    23 reviews
    .48 km away
    Ask a question
    Questions & Answers
    MisterTiffy
    12 July 2017|
    AnswerShow all 4 answers
    Response from alliel1 | Reviewed this property |
    Sorry. I didn't use it either...
    0
    Votes
    acslater0529
    19 June 2017|
    AnswerShow all 4 answers
    Response from Bill W | Reviewed this property |
    This is a security deposit for your reservation.
    0
    Votes
    britty123
    20 March 2017|
    AnswerShow all 6 answers
    Response from Sroaden | Reviewed this property |
    The hotel is fairly new. It was another brand prior to Westin buying it and gutting it. It is nice and comfortable, newer and clean. Great staff and great lake views. The restaurant is very good, AND very expensive (I... More
    0
    Votes
    Room Tips
    "Choose lake side for a beautiful view of Lake Erie, the city side has gorgeous views at night."
    Read review
    "Ask for lake view room upgrade"
    Read review
    "They will gladly switch rooms for better views, very convenient walk to different places in the area"
    Read review
    "Ask for a lake view room."
    Read review
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