We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Cleveland at Playhouse Square

Save
Traveller (14)
Room & Suite (99)
Dining (10)
You may also like:
See all
Nearby Hotels
Overview
  • Excellent57%
  • Very good18%
  • Average13%
  • Poor7%
  • Terrible5%
Travellers talk about
Free Wifi
Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$89.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Cleveland hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "2e22260ef2be4fd58357c870477a1aae", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":95218,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[53900738],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":5,"year":2018},"checkout":{"day":7,"month":5,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":89,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"2e22260ef2be4fd58357c870477a1aae","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":94,"lowestMetaPrice":89,"additionalPartner":false,"highestMetaPriceDisplay":94,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":94,"lowestMetaPrice":89,"highestMetaPriceDisplay":94,"hotelName":"Crowne Plaza Cleveland at Playhouse Square","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjJlMjIyNjBlZjJiZTRmZDU4MzU3Yzg3MDQ3N2ExYWFlIiwiQUlLIjoiYWNhYjNlZWYyYjJlNGI1Mzg1OGRkZDEyZjM5MTY5ZGIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "06/05/2018", "checkOut": "07/05/2018", "lowestPrice": "US$89", "hasDates": true, "hacComplete": true, "contentIdMappings": {"53900738":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (69)
Filter reviews
68 results
Traveller rating
38
13
8
5
4
Traveller type
Time of year
LanguageEnglish
38
13
8
5
4
Show reviews that mention
All reviewsfamily suitenetworking eventgreat location if you aremeeting spacefront deskhotel shuttleshort walkwould stay againvalet servicevalet parking ishotel staffbeds were comfortablenice staynice hotelcavs gamepublic squarebreakfast buffet
FilterEnglish
Updating list...
1 - 5 of 68 reviews
Reviewed 3 days ago via mobile

Alex (shuttle driver) Toi (front desk) Johnny (front desk) I’ve known for years, with the exception of Toi. These people are a credit to the hospitality industry. All have gone well out of their way to be helpful. They have truly made this property a...More

Thank John M
Response from HospitalityMgr, Guest Services at Crowne Plaza Cleveland at Playhouse SquareResponded yesterday

Dear John M, Thank you very much for sharing your wonderful experience at our hotel and our staff with us. We strive to provide the best possible service and guest experiences every day, and it’s always great to hear from our guests on how we’re...More

Reviewed 4 days ago

We spent a local (stay)vacation in Cleveland and attended a play on Saturday and another on Sunday, wonderfully, the Playhouse Theater is right across the street from the Crowne Plaze! Every employee we encountered was exceptional, from the front desk, to the server who delivered...More

Thank Vickie W
Response from HospitalityMgr, Guest Services at Crowne Plaza Cleveland at Playhouse SquareResponded 3 days ago

Dear Vickie W, Thank you for choosing the Crowne Plaza Cleveland at Playhouse Square as your hotel of choice during your last visit to Cleveland. We were truly humbled by your gracious comments regarding our hotel service team. It is great to see our location...More

Reviewed 5 days ago

I really can't talk much about the hotel itself because my friend and I hardly spent any time there. This review is about A very hard working young man named John P. John was very outgoing, friendly, and knowledgeable. He was polite and very helpful....More

Thank MissTray55
Response from HospitalityMgr, Guest Services at Crowne Plaza Cleveland at Playhouse SquareResponded 3 days ago

Dear MissTray55, Thank you for choosing the Crowne Plaza Cleveland at Playhouse Square and thank you for your review, your feedback is very important to us. Customer service is paramount to us, we are pleased to learn you found our John P. friendly, outgoing and...More

Reviewed 6 days ago

I have to say that the Crown Plaza Cleveland Playhouse Square was one of the best experiences we've had at a hotel, and most of it had to do with its very engaging and accommodating front desk. Especially John P. This guy was likable from...More

Thank serendipity0068
Response from HospitalityMgr, Guest Services at Crowne Plaza Cleveland at Playhouse SquareResponded 3 days ago

Dear serendipity0068, Thank you for taking the time to review our hotel the Crowne Plaza Cleveland at Playhouse Square. We are delighted you enjoyed your time with us! As a property we strive to provide the very best experiences possible for all of our guests....More

Reviewed 1 week ago via mobile

Thank you to all the staff ! And a very special thank you to Are drivers Mr Alex and Mr John P . You help us out so much . And to are valet drivers thank you for helping us out . The food was...More

Thank barbville
Response from HospitalityMgr, Guest Services at Crowne Plaza Cleveland at Playhouse SquareResponded 1 week ago

Dear barbville, Thank you for taking the time to review our hotel the Crowne Plaza Cleveland at Playhouse Square. We are delighted you enjoyed your time with us and that Alex and John made it even better! As a property we strive to provide the...More

View more reviews
Nearby Hotels
See allSee all
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Meeting Rooms
Banquet Room
Conference Facilities
Dry Cleaning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$115 - US$270 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$115 - US$270 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (14)
Room & Suite (99)
Dining (10)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
caratoledoohio
3 April 2018|
AnswerShow all 6 answers
Response from HospitalityMgr | Property representative |
Yes we provide a shuttle on Saturdays. Hours vary depending on demand. You can call the main line 216-615-7500 the week of or the day of to inquire that days schedule.
0
Votes
Suzanne M
10 March 2018|
AnswerShow all 2 answers
Response from HospitalityMgr | Property representative |
There are places all around the outside of the hotel for smokers.
0
Votes
Amanda S
5 February 2018|
AnswerShow all 6 answers
Response from HospitalityMgr | Property representative |
We offer valet to our guests for 28.00 plus tax a night to take the stress out of finding a spot in busy downtown Cleveland. We do offer breakfast and a buffet for a charge depending on what you choose, or there are packages... More
0
Votes
Room Tips
"Reserved Premium View; views of Theater & Lake Erie. All employees were exceptional! The theater is..."
Read review
"ask what time the last shuttle is."
Read review
"Chandelier suites offer a great view of playhouse square"
Read review
"806 has a view of the lake and city"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing