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Crowne Plaza Cleveland at Playhouse Square

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Traveller (16)
Room & Suite (99)
Dining (10)
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Overview
  • Excellent61%
  • Very good19%
  • Average11%
  • Poor5%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Reviews (88)
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52
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All reviewsfamily suitenetworking eventinduction ceremonymr alexgreat location if you arefront deskmeeting spacevalet serviceshuttle drivershort walkbusy weekendhotel shuttlethe hotel offershighly recommend this hotelwithin walking distancehome away from homewould stay again
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1 - 5 of 85 reviews
Reviewed yesterday via mobile

Enjoyed our stay. Great location for everything. Check in was great. The room was clean. I didn’t have any further interaction with the staff, which is perfect because that means I had no issues. Would stay here again as the price was reasonable for the...More

Thank Parker J
Reviewed yesterday via mobile

We stayed here during a weekend for the Detroit Tigers game and to see a show at the Ohio Theater. The location was great: comfortable walking distance to the stadium, the warehouse district, and the Lake/ Rock and Roll Hall of Fame. Front desk staff...More

Thank incitatus
Reviewed 2 days ago

Such a wonderful and welcoming staff! Check in was seamless, they had everything ready and my special requests were already in place! Jessica at the bar was the best! Attentive, friendly and FUN! The room was comfortable and offered a delightful amount of privacy! You...More

Thank SUZANNE L
Reviewed 1 week ago

I usually stay at budget hotels, but Crowne Plaza at Playhouse Square has been the nicest experience yet that I may permanently pay the extra money for the luxurious experience. As an IHG employee from Holiday Inn Express, I could see the trade-offs when staying...More

Thank ToniMarie4
Response from HospitalityMgr, Guest Services at Crowne Plaza Cleveland at Playhouse SquareResponded 1 week ago

Dear ToniMarie4, Thank you for staying at the Crowne Plaza Cleveland at Playhouse Square and for reviewing your stay with us. I am pleased to see you enjoyed your time with us! Thank you for your kind words regarding our hotel we want our guests...More

Reviewed 1 week ago

Was in town for the night for the Indians fame. great location, room, service and price. Would definitely return if I was in Cleveland again for another event. Also very easy to get to if you are driving in, which we wereMore

Thank Dino H
Response from HospitalityMgr, Guest Services at Crowne Plaza Cleveland at Playhouse SquareResponded 1 week ago

Dear Dino H, Thank you for staying at the Crowne Plaza Cleveland at Playhouse Square and for reviewing your stay with us. I am pleased to see you enjoyed your time with us and that our location suited your needs and that you were able...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Banquet Room
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$118 - US$356 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$118 - US$356 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (16)
Room & Suite (99)
Dining (10)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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caratoledoohio
April 3, 2018|
AnswerShow all 6 answers
Response from HospitalityMgr | Property representative |
Yes we provide a shuttle on Saturdays. Hours vary depending on demand. You can call the main line 216-615-7500 the week of or the day of to inquire that days schedule.
0
Votes
Suzanne M
March 10, 2018|
AnswerShow all 2 answers
Response from HospitalityMgr | Property representative |
There are places all around the outside of the hotel for smokers.
0
Votes
Amanda S
February 5, 2018|
AnswerShow all 6 answers
Response from HospitalityMgr | Property representative |
We offer valet to our guests for 28.00 plus tax a night to take the stress out of finding a spot in busy downtown Cleveland. We do offer breakfast and a buffet for a charge depending on what you choose, or there are packages... More
0
Votes
Room Tips
"Reserved Premium View; views of Theater & Lake Erie. All employees were exceptional! The theater is..."
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"ask what time the last shuttle is."
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"Chandelier suites offer a great view of playhouse square"
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"806 has a view of the lake and city"
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