Drury Plaza Hotel Cleveland Downtown

Drury Plaza Hotel Cleveland Downtown

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Room & Suite (109)
Drury Plaza Hotel Cleveland Downtown
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C$262
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C$262
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C$262
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About

4.5
#3 of 36 hotels in Cleveland
4.9 of 5 bubbles
Location
4.8 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.6 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Free breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Completely renovated, the Drury Plaza Hotel Cleveland Downtown is the former Board of Education building. The 189-room hotel sits downtown and boasts more than 3,900 square feet of meeting space. Grab a casual meal or a quick bite to eat in a cozy setting at the Teachers' Lounge, our on-site lobby bar. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Paid private parking nearby
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Shared lounge / TV area
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Room service
Telephone
Iron
Coffee / tea maker
Microwave
Flatscreen TV
Walk-in shower
Wake-up service / alarm clock
Refrigerator
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Park View
Languages Spoken
English

Location

1380 E 6th St, Cleveland, OH 44114-1606
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Hopkins Intl Airport
Burke Lakefront Airport
4.5
4.5 of 5 bubbles1,530 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Drury Plaza Hotel Cleveland Downtown is often celebrated for its prime location, a stone's throw from attractions like the Rock and Roll Hall of Fame, which guests love for its convenience. While the rooms are generally found to be comfortable and clean, some guests have pointed out issues with noise, and occasional lapses in upkeep. The friendly staff and complimentary offerings, including a hearty breakfast and a popular happy hour, receive high marks, although opinions on the hotel's overall value are divided due to concerns like steep valet parking fees.
Location
Central
Atmosphere
Outdated
Rooms
Comfortable
Value
Reasonable
Cleanliness
Spotless
Service
Friendly
Amenities
Abundant

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Detailed Reviews
Patricia B wrote a review Aug 2023
16 contributions4 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
Fantastic location several blocks from the rock and roll hall of fame and the Cleveland waterfront. Pet friendly. Beautiful historic building. Breakfast included. Free drinks and food from 5 to 7 - the mashed potatoes and meatballs were incredible. Free popcorn. Great pizza at the small bar. Very quiet large rooms with comfortable beds. Very friendly staff. We did use the valet only parking because we had two small dogs - $37 per night - but we did see a public parking garage close to the hotel which might be a less expensive option. We have stayed at a number of pet friendly hotels over the years and for the cost this was one of if not the best.
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Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
johnselden wrote a review Jan 2020
14 contributions27 helpful votes
4.0 of 5 bubbles
This was only the second time we had ever stayed in a Drury property. We were attracted by the room rate and the proximity to the Rock and Roll Hall of Fame (easy ten minute walk).

The restored Board of Education building is gorgeous, the rooms are large and spotless, and the staff is always very friendly. We took advantage of the complimentary evening drink and light meal program one of our two evenings, and also enjoyed a delicious hot breakfast both mornings. The basement level pool (didn't use it) is very nice, as is the workout room (did use it one morning).

No 5th star for the Drury this visit, however. Somehow they neglected to clean our room after our first night. That's a huge oversight in my book. I will say that when I called at 5pm they did send housekeeping up to make the bed and refresh the towels. I also suspect that's why the valet overnight parking fee was seriously discounted, though there was never any explanation for that.

All in all, a very nice stay. We would return, and we will recommend the Drury Plaza Hotel to others.
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Date of stay: January 2020
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Lenore T wrote a review Jul 2021
1 contribution3 helpful votes
5.0 of 5 bubbles
Drury lived up to all the good reviews we read before booking the downtown location in Cleveland, Ohio for a Sister's weekend trip for 3 couples. The hotel decor was beautiful & the common spaces and rooms were very clean. Our "2 Queen bed larger room" selection was huge and comfortable for 4 adults. ALL the staff were very friendly and helpful. Special mention & thanks go to the assistant manager, Seth, who went above and beyond for our group. Seth arranged extra chairs & a night stand for our room and arranged an extra late check out for our group. When we found that the cab we ordered on Saturday would be an hour late, Seth took the initiative and made calls to arrange for an excellent private car service for our 4 trips around Cleveland.
Drury Inn proved to be an exceptional value with a delicious HOT breakfast each day and a tasty free Kick back dinner with adult beverages included each night! Unlike many hotel buffets, the staff at Drury were extremely efficient, keeping the HOT food plentiful and the tables cleared and cleaned even during the "rush" periods of heavy guest participation. The hotel felt very safe and quiet even though there were many guests that weekend.
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Review collected in partnership with Drury Hotels
Date of stay: July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Cookies2go wrote a review Jan 2020
1 contribution
2.0 of 5 bubbles
We visit Cleveland yearly for a kids’ sports competition and typically love to stay at this particular Drury property due to its close proximity to the convention center, clean rooms, and the evening snacks. As in past years, the customer service we saw from every single employee was amazing, from the second we entered the valet line and encountered Chip (he’s a gem!) and every time we walked through the lobby as we were greeted by the desk staff. I would’ve left an amazing 5 star review BUT on our last day, we were basically kicked out by what I can only assume is an employee not living the best customer service life. It was the only time we encountered this particular “manager” and she was so rude that it left our entire family feeling uncomfortable and uneasy about our stay. We had not taken part in the previous night’s kickback dinner snacks nor any of the free alcoholic drinks the entire time and in turn had been given permission earlier in the day to stay and grab dinner on our checkout day since we were not leaving the hotel until late in the day. Our car remained valeted and our luggage was stored for the day and yet this “manager” felt compelled to approach us and demand that we leave the kickback area since they had “only prepared enough food for that day’s guests.” Our previously impeccable impression of this hotel instantly dropped to zero and we have already reserved a nearby property for next year’s stay. Honestly- we’re not even sure if this woman was a manager or not because on our way out of the building, she was sitting at the valet stand. Regardless, we won’t be back, free hot dogs or not.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DruryHotels, General Manager at Drury Plaza Hotel Cleveland Downtown
Responded Jan 30, 2020
Thank you for providing us feedback regarding your recent stay. While we are pleased that your stay went well, we understand how upsetting the very end of your visit was and sincerely apologize for this. Your comments will be used to assist us in improving service delivery at our hotel. We value and appreciate all guest feedback. We invite you to contact the hotel at 216-357-3100 and ask for the General Manager to discuss your experience in greater detail. Thank you for choosing Drury. Matt M. General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sparkdriver wrote a review Mar 2020
Pittsburgh, Pennsylvania34 contributions21 helpful votes
5.0 of 5 bubbles
I accomapanied my daughter and her friends to Cleveland for spring break (!). The Drury was the perfect location to walk to the Rock-n-Roll Hall of Fame and other downtown sites. Stephen at the front desk was friendly and knowledgeable, giving us many helpful suggestions on things to do. Kenya at the desk loaned us umbrellas during the rain. The breakfast buffet and dinner buffet (including 3 free alcoholic beverages nightly) are amazing values, especially considering how little we paid for a 2 bedroom suite. We will definitely stay here again when we are in Cleveland.
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Date of stay: March 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Room Tip: loved being on the fifth floor and looking out the big windows
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pkkrf8c8ks wrote a review Aug 2021
1 contribution1 helpful vote
3.0 of 5 bubbles
We stayed from Friday to Monday and ate three breakfast meals there. There were lots of choices, but on the hot bar they had breakfast potatoes, scrambled eggs, sausage patties, and pancakes EVERY DAY. It would have been nice to have seen bacon swapped out for the sausage patties or even link sausages for the sausage patties. In our room, there was no lock on the bathroom door, which isn't helpful when there are four people staying in the room. Also, there was no vent fan in the bathroom, so after a shower the mirror was fogged to the point that it couldn't be used. The shower head was adequate but we noticed that the water pressure and hot water dipped whenever someone flushed a commode or turned on their own shower. The in-room refrigerator didn't seem to have a control that I would locate (and I LOOKED) so drinks we put in the fridge froze solid. The room was comfortable, but the lobby and areas near the elevators were very institutional, since the building was originally a school administration building built in the late 1920s. On Friday evening we put our "do not disturb" sign on the door, but removed it early on Sunday morning expecting the room would be made up and we'd get fresh towels, but no one made up the room that day. So we ended up using the same towels for four days. The staff was pleasant and often said hello to us in the hallways or wished us a good day. Since the hotel is downtown and doesn't have a parking lot, if you have a vehicle, be prepared to pay $32 a day for valet service. They were usually fast with the car, but once I texted for the car and didn't get a reply of any sort that the car was ready. It was waiting for us when we went down but the previous day we had received a message when the car was ready. The day we checked out, we called for the car and received a message that it was ready but it wasn't out front, so I had to ask for it and a valet had to run over a block or two and get the car for us. Overall, we liked the place, but if we ever go back to Cleveland we'll probably go somewhere else.
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Review collected in partnership with Drury Hotels
Date of stay: July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
czim62 wrote a review Feb 2020
Beaver Falls, PA9 contributions7 helpful votes
5.0 of 5 bubbles
I stayed at the Drury Plaza Saturday, February 22, 2020, when we were in town to visit the Rock and Roll Hall of Fame. From the front desk, to valets, to housekeeping and the people working the 5:30 Kickback and breakfast - Everyone was friendly, helpful and went out of their way to make you comfortable.

The nightly room rate was VERY reasonable, then once you added in the extra values, it couldn't be beat.

The 5:30 kickback was enough to serve as dinner for us. They had tossed salad, penne pasta with a white sauce (it was delicious), chili, hot dogs, nachos and toppings and something else that escapes me at this moment. With that you also receive 3 drinks from the bar per person.

The hot breakfast was good also. They had freshly made pancakes, a waffle maker, scrambled eggs, sausage, cereal, toast, bagels, juices, coffee and pop.

We are in our late 50's and considered it within walking distance of the Rock and Roll Hall of Fame, Science Center, etc. The temps were in the lower 40's and we were fine, but it was sunny. If the weather was inclement, or you have mobility limitations, you'd want to drive it.
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Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Chicago-BB wrote a review Mar 2021
297 contributions78 helpful votes
5.0 of 5 bubbles
This hotel deserves five stars. It's tough to stay safe and yet be welcoming during this pandemic but we felt safe and we'll cared for here. Upon arrival we noticed employees all wearing masks that covered nose and mouth. Signs on elevators to ride with only your own party. Arrows in common areas to minimize close contact. The room is large and clean. We carry our own Clorox wipes and there wasn't a speck of dirt on them when we were done wiping down surfaces. Beds were comfortable with thermostat that worked and curtains that blacked out the light.

The breakfast was pretty standard for a hotel's hot breakfast. The potatoes were a bit chewy and bland but families would appreciate the bargain and choices. Coffee was pretty good. The evening reception gives out three drinks per customer and while there wasn't a lot of booze in the margarita, it was tasty and refreshing. We didn't try the food since we were heading to dinner but there were many who seemed to be enjoying it. I especially liked that for both breakfast and dinner a to-do box was offered so if carrying to room it stayed hot.

The parking garage is only a block away and $10/day from Friday to Sunday so rather than valet we just walked from there. The grounds are pretty and it's close to many places downtown for sightseeing.

Good job Drury plaza! We will definitely be back.
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Date of stay: March 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
M D wrote a review Feb 2020
Providence, Rhode Island1 contribution
4.0 of 5 bubbles
The room was delightful, this is a historic building with original windows and high ceilings well heated. The staff from valet to the housekeeping was attentive and helpful to our needs. Breakfast and Kickback the food was delicious, the staff was wonderful. Due to an injury the chef and other staff members assisted me in carrying my food to the table. this is a must stay place when in Cleveland.
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Date of stay: February 2020
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kim g wrote a review Nov 2020
15 contributions3 helpful votes
5.0 of 5 bubbles
We had a wonderful experience for most part. Booked online ahead of time. Little confusion to drive into the driveway(construction on their street). The valet came right away. He explained about the $30 parking rate. We chose to valet park instead of going to a parking garage as the $30 rate you could take your car out as much as you needed as still only pay $30 rate for day. The front desk was very friendly and quick. The elevator required your room key to operate. We had a king bed on the second floor over looking the plaza and the fountain. The bed was comfortable. Room was tidy and clean. The 5oclock kickback was amazing! They had grilled chicken strips, Alfredo pasta, steamed Veggies and salad, and potato with bacon soup. We were given our drink cards at check in for 3 drinks. I think we only utilized 2 of the 6 drinks. We did go to the pool later in evening after calling front as COVID you need to ask for time to go as only so many people allowed. It was very crowded a lot of unsupervised children in hot tub and pool. I think a lot to do with COVID because they also counted people who were not swimming too. We did have a end of hallway room but it was after midnight and we could still hear someone playing music. Not sure where it was coming from. The breakfast was great. The staff were always helpful and friendly. This would be our first choice if we were to visit Cleveland again. It was within walking of the Rock and Roll hall of fame, the Browns’s Staduim, the science center, the big Free Stamp, Jacks Casino, the Soilders Monument. The USS Cod.
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Date of stay: November 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ken S asked a question Feb 2021
United States16 contributions
How far is the hotel from the Rock and Roll Hall of Fame?
Answer from Drury Hotels
6 contributions3 helpful votes
Hello, The Rock and Roll Hall of Fame is about half a mile from the hotel. This is around a 10-15 min walk or 3 min drive normally. We hope this helps, and we hope to see you soon. Thank you for choosing Drury Hotels!
Answer from Don B
Honeoye, New York14 contributions32 helpful votes
We used the $19 covered parking. The lot is about a block walk from the hotel.
Debbabooey asked a question Jan 2020
Akron, Ohio
Is valet parking the only option?
Answer from Drury Hotels
6 contributions3 helpful votes
Valet parking is mandatory at our parking garage. It is $29 + tax covered parking per day. There are several self parking garages in the vicinity of the hotel but guests will have to pay whatever that garage charges and in/out privileges are not typically included.
Debbabooey asked a question Jan 2020
Akron, Ohio
Is valet parking the only option?
Answer from Drury Hotels
6 contributions3 helpful votes
Valet parking is mandatory at our parking garage. It is $29 + tax covered parking per day. There are several self parking garages in the vicinity of the hotel but guests will have to pay whatever that garage charges and in/out privileges are not typically included.
Answer from Drury Hotels
6 contributions3 helpful votes
Good morning, sunnydee2. When you arrive, just pull up to the front of the hotel. The valet will help you unload your car and take responsibility of your vehicle from there. Unfortunately, your Rewards membership doesn't discount the parking fee, just the room charge when you book online signed in to your membership.
Navigate39036310125 wrote a tip May 14
1 contribution
5.0 of 5 bubbles
"Happy Hour is 5:30-7pm to take advantage of the drink tickets."
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Basia E wrote a tip Apr 2024
2 contributions
5.0 of 5 bubbles
"Pool definitely gets crowded and parking is not free. Valet or parking lot next door is about same just valet gets super busy. "
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Adrienne R wrote a tip Apr 2024
2 contributions
5.0 of 5 bubbles
"Tue-Thursday pool wasn’t crowded at all. I was the only one there most of the time! "
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Wanderer38921937175 wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"If you get the opportunity, stay at The Drury Inn"
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Cellenh wrote a tip Apr 2024
Arlington, Virginia15 contributions10 helpful votes
5.0 of 5 bubbles
"Ask for extra towels and paper goods if you don’t intend to have housekeeping."
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Not the right property for you?
There are more places to choose from in the Cleveland area.
PRICE RANGE
C$188 - C$340 (Based on Average Rates for a Standard Room)
LOCATION
United StatesOhioCleveland
NUMBER OF ROOMS
189
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Drury Plaza Hotel Cleveland Downtown - UPDATED 2024 Prices, Reviews

Frequently Asked Questions about Drury Plaza Hotel Cleveland Downtown
Which popular attractions are close to Drury Plaza Hotel Cleveland Downtown?
Nearby attractions include Cuyahoga County Soldiers' and Sailors' Monument (0.3 km), Old Stone Church (0.3 km), and Old Arcade (0.3 km).
What are some of the property amenities at Drury Plaza Hotel Cleveland Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Drury Plaza Hotel Cleveland Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Drury Plaza Hotel Cleveland Downtown?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Drury Plaza Hotel Cleveland Downtown?
Yes, paid private parking nearby and valet parking are available to guests.
What are some restaurants close to Drury Plaza Hotel Cleveland Downtown?
Conveniently located restaurants include Marble Room Steaks and Raw Bar, Butcher and the Brewer, and Mabel's BBQ.
Are there opportunities to exercise at Drury Plaza Hotel Cleveland Downtown?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Drury Plaza Hotel Cleveland Downtown located near the city centre?
Yes, it is 0.3 km away from the centre of Cleveland.
Are any cleaning services offered at Drury Plaza Hotel Cleveland Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Drury Plaza Hotel Cleveland Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Drury Plaza Hotel Cleveland Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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