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Four Points by Sheraton Columbus - Polaris

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Traveller (32)
Room & Suite (13)
Pool & Beach (2)
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Overview
  • Excellent17%
  • Very good26%
  • Average23%
  • Poor23%
  • Terrible11%
Travellers talk about
“steak and shake”(4 reviews)
“room was clean”(14 reviews)
“common areas”(2 reviews)
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
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Reviews (175)
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All reviewssteak and shakeroom was cleancommon areasnice staypolaris
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1 - 5 of 175 reviews
Reviewed 4 days ago via mobile

Rooms very clean and comfortable. Slept well. The sliding bathroom doors are hard to move. Hotel common areas nice. My biggest knock is the lack fo staffing. Never anyone around at desk and half seemed untrained. Same with breakfast, understaffed, took forever to get waited...More

Thank travelinman045
Response from Catherine E, General Manager at Four Points by Sheraton Columbus - PolarisResponded yesterday

Thank you for sharing your rating and review. We will look into your concerns and make sure they are addressed. Thank you for staying and we hope to see you again in the future.

Hotel's Favourite
Reviewed April 1, 2018 via mobile

Although we only stayed here for one night, it was a great stay. We found this hotel because of TMobile Tuesday’s discount thru the Hotel Storm website. We were given a 40 dollar discount, so the total came up to 76 dollars, which in my...More

Thank Gregory H
Response from Catherine E, General Manager at Four Points by Sheraton Columbus - PolarisResponded April 9, 2018

Thank you Gregory H for your rating and review. It was a pleasure to serve you and we hope to have another opportunity when your travels bring you back to our area. Your comments will be shared with the staff to continue to inspire them...More

Reviewed 3 weeks ago

Arnold Schwarzenegger was in town for some thing he does every year and my regular hotel was gouging me for about $50 higher per night so I went to this place and it was about $84 a night. Room was large and comfortable. 2 bottles...More

Thank ikester309
Response from Catherine E, General Manager at Four Points by Sheraton Columbus - PolarisResponded 3 weeks ago

Thank you ikester309, for your rating and review. We are glad to hear you enjoyed your time with us and look forward to your return.

Reviewed 3 weeks ago

Nice hotel, and felt welcomed and served well by front desk staff. However, housekeeping was substandard. The in-room coffee was not stocked and there was a long, dark hair on the shower wall from a previous guest when we arrived. I didn't get a chance...More

1  Thank Karen E
Response from Catherine E, General Manager at Four Points by Sheraton Columbus - PolarisResponded 3 weeks ago

Thank you Karen E, for your rating and review. Your concerns will be discussed with our housekeeping leader to ensure this is an isolated incident. We apologize for the inconvience this caused during your time with us.

Reviewed April 22, 2018 via mobile

Not worth the price, no indoor pool, had to move here since other Sheraton property couldn't accommodate us new rooms due to our original rooms were filthy. Not what you would expect from a Sheraton property.

Thank Francesco D
Response from Catherine E, General Manager at Four Points by Sheraton Columbus - PolarisResponded April 23, 2018

Dear Francesco D, We apologize the other Sheraton property failed your expectations. We hope you found comfort in our rooms.

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About
Amenities
Top amenities
Free Parking
Pool
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Meeting Rooms
Conference Facilities
Shuttle Bus Service
Room Service
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$112 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$112 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (32)
Room & Suite (13)
Pool & Beach (2)
Dining (1)
Questions & Answers
Ask a question
Angellaura67
August 17, 2017|
Answer
Response from bmasu | Reviewed this property |
Pets are not allowed here but assuming there is an exception for service dogs.
0
Votes
Ruthmphail
October 1, 2015|
AnswerShow all 2 answers
Response from 44BRADN | Reviewed this property |
one leg at a time
1
Vote
Room Tips
"Top floor is very quiet!"
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"I don't think you could go wrong. I've even been in a room by an elevator and it was not noisy at all."
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"High floor is the member floor."
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"Do not get a room above the bar area, people get very loud at night."
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