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Extended Stay America - Columbus - East

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Traveller (43)
Room & Suite (48)
Pool & Beach (4)
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Overview
  • Excellent15%
  • Very good7%
  • Average14%
  • Poor21%
  • Terrible43%
8 Aug 2017
“Not a pleasant stay”
30 Jul 2017
“Worst hotel ever! Don't stay here”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Columbus - East
Special Offer: Save up to 10% TODAY!
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Offers from Extended Stay America - Columbus - East
Special Offer: Save up to 10% TODAY!
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Reviews (57)
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1 - 5 of 57 reviews
Reviewed 2 weeks ago

My wife and I had planned a trip to a small town near Columbus, Ohio several months ago to visit family. My wife is handicapped and I had a difficult time finding a handicapped room for us to stay in during the time that we...More

Thank RickL4570
Response from 00esa, Manager at Extended Stay America - Columbus - EastResponded 2 weeks ago

Rick, thank you for your review. We sincerely apologize for the issue you and your wife encountered while here. We appreciate you bringing this to our attention and assure you that corrective measures have been taken within the respective departments. However, we are happy that...More

Reviewed April 1, 2018 via mobile

Sticky floors, dirty shower, weird smells, no real breakfast but by then you don't want it anyway, you only want to get the hell out of there. Shoddily constructed building, holes in the curtains, paper thin walls so you can hear the neighbors all night,...More

Thank Jen K
Response from 00esa, Manager at Extended Stay America - Columbus - EastResponded April 1, 2018

Jen, please accept our sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to our attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable...More

Reviewed February 10, 2018

Excellent staff support. Great value for the money. The staff was always happy to assist with whatever was presented to them. They were also able to give good tips regarding local restaurants and other areas of interest.More

Review collected in partnership with this hotel
Thank jamescR7667NI
Response from 00esa, Manager at Extended Stay America - Columbus - EastResponded February 13, 2018

Our thanks for reviewing your stay at Extended Stay America. We are delighted to read you liked our outstanding service and the value we offer. Thank you for choosing to stay with us, we hope to have the opportunity to welcome you back for a...More

Reviewed January 15, 2018

I will NEVER book at another Extented stay. Ive paid 500$ and some to stay at this hotel a week and no one ever even came to fix the broken bed that my children are supposed to sleep in and on top of the the...More

Review collected in partnership with Extended Stay
Thank kelceyp2018
Response from 00esa, Manager at Extended Stay America - Columbus - EastResponded January 16, 2018

Kelcey, thank you for taking the time to evaluate your stay. Please accept our sincere apologies for the maintenance issues in your room and for the unsatisfactory response from our staff. We have shared your concerns with the appropriate departments and ensure a revisit of...More

Reviewed January 7, 2018 via mobile

The staff was very nice but that’s the only good thing I can say. Our room was dirty, hairs in the sink and tub, really filthy chairs and it smelled like pot. The people in the hallway were also really loud, slamming doors etc. They...More

Thank Rachel L
Response from 00esa, Manager at Extended Stay America - Columbus - EastResponded January 8, 2018

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Details
Price range
US$73 - US$110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$73 - US$110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (43)
Room & Suite (48)
Pool & Beach (4)
Dining (2)
Questions & Answers
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Room Tips
"You get what you pay for in this case."
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"Call ahead to see if there will be any maintenance or construction work going on during your stay."
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"good for budget, bad for wi-fi for business people"
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"Front view rooms"
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