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Red Roof Inn & Suites Columbus West Broad

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93 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn & Suites Columbus West Broad
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Showing 92: English reviews
Reviewed 15 July 2015 via mobile

We had such an amazing time, the staff was GREAT, rooms clean, everything we askes for and expected. We were there for a few days with a an entire baseball team of teenage boys and no problems. The power was out for a couple hours everywhere due to a storm and still no complaints. Actually getting ready to book this...

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Helpful?
Thank Tracy J
i0735, General Manager at Red Roof Inn & Suites Columbus West Broad, responded to this review

Dear TracyJ, On behalf of the staff here I would like to thank you for your kind words. With kind words like yours it reinsures us that we do what it takes to excel the guest needs. The newly renovated rooms are great for any occasion whether its for sports teams, business travelers, or the leisure traveler. We are so...

Branchland
Reviewed 12 July 2015

We used the hotel after a visit to the Columbus Zoo. Located right off I-270, easy on easy off. We were satisfied with the stay. Called made a reservation and checked in without any problems. Nice hotel, Quiet and not to large. Has a smaller pool but no complaints as we were only ones using it. Bathtub could have been...

Review collected in partnership with this hotel
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Helpful?
Thank KatMcDo
i0735, General Manager at Red Roof Inn & Suites Columbus West Broad, responded to this review

Dear KatMcDo thank you for taking the time to write a review about your stay with us. I am pleased to hear that you would come back to stay with us if you are ever back in the area. The next time you come back I would like to turn that GOOD stay into a GREAT stay! I will share...

cincinnati
Reviewed 9 July 2015

Staff is very nice rooms are usually clean we had an ant problem -- maybe someone spilled something by refrigerator so there were ants in room was disappointing there was a refrigerator and microwave and speedway across the street. We like gambling so it was the closet to the Hollywood Casino in Columbus - I was offered a discount for...

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Helpful?
Thank chocolatemidnight
Valparaiso, Indiana, United States
Reviewed 7 June 2015 via mobile

Was here for a few nights with friends for a convention. Room and hotel were clean. Staff was very wonderful and courteous. Our 3rd guy brought an air mattress and the staff was very awesome and made up the air mattress with sheets, blankets and pillows. Very thoughtful! Breakfast was not so great. Toilets are verrrrry low to the ground,...

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Helpful?
Thank Tonya L
Baltimore, Maryland
Reviewed 26 May 2015

We needed a room for a few hours overnight on a drive back to the east coast. We've stayed at the Red Roof + downtown (convention ctr) and we are very familiar with the Columbus area. Our needs were minimal- we needed someplace, quiet, safe, clean, and with inside corridors. We did not want to stay downtown again as the...

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Helpful?
Thank kenziekinz09
Dayton
Reviewed 11 May 2015

From the smoked smell room, to fire alarm going off at 5:30 AM, to the very dirty towels in the room, to the unfriendly staff and being under surveillance the entire time, this experience is bad! Stay away!

Review collected in partnership with this hotel
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Helpful?
Thank P707BUjenniferw
i0735, Manager at Red Roof Inn & Suites Columbus West Broad, responded to this review

First I would like to thank you for taking the time to review our property. Any feedback of your experience during your stay is very helpful to achieve our goal of 100% satisfaction. I will share your thoughts with our staff. Unfortunately during your stay you was put in a room that was previously smoked in by an inconsiderate previous...

Reseda
Reviewed 31 March 2015

I have stayed at the RedRoof Inn three times now, and I have to say, it's my favorite place. It's right off the freeway. It's located in the middle of everything. The Hollywood Casino is across the way. People say it's "the bad part of town". It's not. It's just an area that needs to be revitalized again. The customer...

Review collected in partnership with this hotel
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Helpful?
1Thank Marina G
i0735, Manager at Red Roof Inn & Suites Columbus West Broad, responded to this review

Thank you for your kind words! It is great to see that you enjoyed some of the pliantly free amenities we have to offer. To have you write this review after your third time staying with us shows my staff and I that consistency is the key to success. Our accessibility to the other venues around Columbus is close in...

Charlotte
Reviewed 7 November 2014

My husband has been hesitant to stay at a Red Roof in due to prior experiences. I took a chance and decided to try this one and I was it was beautiful!! We were traveling with our dog so we were limited to where we could stay. This is definitely the top of our list in the future! They are...

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1Thank Shark Z
i0735, Manager at Red Roof Inn & Suites Columbus West Broad, responded to this review

It is my pleasure to thank you personally for selecting us for your stay. We hope that we changed your view on our brand. A lot of the Red Roof Inns are going through renovations so if you are looking for clean pet friendly place to stay, be sure to look for the nearest Red Roof Inn. I would also...

Gardners, Pennsylvania
Reviewed 8 September 2014

We stayed for a week while vacationing. The room was a little small for 4 people but not bad. The pool at this hotel is small but the children didn't mind, no hot tub. Staff was friendly. Housekeeping didn't give us 4 washcloths and bath towels each day even though we left a note, so had to go to front...

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Thank Graywhalejonah
Cincinnati, Ohio
Reviewed 11 August 2014

I work in Columbus two days of the week and when I first began to stay at this hotel back in February 2014, I was a lil skeptical about staying mostly because this situation of staying in a hotel was not comfortable to me. The hotel was not the best BUT it was comfortable and I felt safe because you...

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Helpful?
1Thank MsCincy51
i0735, General Manager at Red Roof Inn & Suites Columbus West Broad, responded to this review

Wow! On behalf of the staff and I, I want to thank you from the bottom of our hearts. Your review outlines what we are doing here and the goals we strive for each day. I will be sure to show this review to the rest of our employees. MsCincy51, you are completely right about our smoking rooms. We are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Red Roof Inn & Suites Columbus - West Broad is 6 miles from downtown Columbus. This centrally located Non-Smoking hotel offers Newly Renovated Rooms with free WiFi and flat screen TVs. This hotel is just minutes from all the excitement of downtown & the arena district, only half a mile from the new Hollywood Casino Columbus, or our world famous Columbus Zoo & Aquarium, only 13 miles away. ... more   less 

Additional Information about Red Roof Inn & Suites Columbus West Broad

Address: 4530 W Broad St, Columbus, OH 43228-1644 (Formerly Holiday Inn Express Columbus-West Broad Street)
Region: United States > Ohio > Columbus
Price Range: $98 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof Inn & Suites Columbus West Broad 2.5*
Number of rooms: 49
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Also Known As:
Red Roof Inn And Suites Columbus - w. Broad Hotel Columbus
Holiday Inn Columbus
Columbus Holiday Inn
Red Roof Inn & Suites Columbus West Broad Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn & Suites Columbus West Broad staff and other travellers.
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Questions? Get answers from Red Roof Inn & Suites Columbus West Broad staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We commented that our room was very quiet for being on the front. We had to listen pretty hard to hear that the streets were wet.”
 of 5 bubbles kathleendarnell, 20 Oct 2016 | Read review
“The coffee pot did not work. It was okay though. We had let a staff member know. ”
 of 5 bubbles Lachelleduncan, 26 Nov 2015 | Read review
“For security, park in the front of the building. The back lot is not easily seen from the street.”
 of 5 bubbles WarrenW5, 17 Sep 2015 | Read review
“Red Roof Inn no frills”
 of 5 bubbles chocolatemidnight, 9 Jul 2015 | Read review
“I like the 2nd floor but that is my preference and those rooms are the first rooms being renovated.”
 of 5 bubbles MsCincy51, 11 Aug 2014 | Read review
5 of 5