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Extended Stay America - Columbus - Easton

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102 Reviews from our TripAdvisor Community

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Showing 102: English reviews
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Toronto, Canada
Reviewed 1 week ago

Fair price, near the airport and convention centers. Clean well furnished rooms, all the accomedations and more. Friendly, engaging staff - I forgot my lap top charger in my room, called in, and they had it wrapped and waiting for me - much appreciated!

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Helpful?
Thank Kevin M
Reviewed 3 weeks ago via mobile

Amber the assistant manager has made my stay there an awesome experience for the last couple of months. Has always been a great help when i needed anyrhing. Toni the GM as so been awsome as well. The night time lady Cheri is truely no help and just sit behind the counter and does not seem to want to help...

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Helpful?
Thank mgeiger1969
Manager_11525, Manager at Extended Stay America - Columbus - Easton, responded to this review

Thank you for taking the time to share your experience. It is good to know you were well accommodated by our managers and staff. We strive to provide all of our guests with excellent customer service, so I am glad we were able to do that for you. Thank you again for your kind words. The staff and I would...

Reviewed 4 weeks ago via mobile

The experience that I have has been great I spend a lot of time in these hotels throughout the country. I really feel that the staff makes me feel like I belong and they want me here. I really appreciate a staff that will help where they can and how they can do weather it be supplies or directions.

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Helpful?
Thank David L
Manager_11525, Manager at Extended Stay America - Columbus - Easton, responded to this review

The team and I appreciate your remarks. We are pleased to read your satisfaction with the customer service from our staff and your overall experience staying at our hotel. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Ohio Amish Country, Ohio
Reviewed 4 weeks ago

My stay at this hotel was very nice Tony the general manager did a fantastic job keeping the hotel clean and safe when Amber is working you can always expect to have everything you need coffee is always fresh and hot you need linens anything extra for your room she has no problem bringing it to you. When Sherry works...

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Helpful?
Thank mattv647
Manager_11525, Manager at Extended Stay America - Columbus - Easton, responded to this review

Thank you for taking the time to share your experience. It is great to see you received excellent customer service form our staff. In addition, reading how relaxing and quiet your stay was is satisfying. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

Charleston, West Virginia
Reviewed 15 January 2017 via mobile

We stayed as it was in a nice area. The front desk clerk was definitely not happy to be there and it showed. The room was unclean. The trash wasn't taken out. There was used soap in the shower and a wet wash cloth.

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Helpful?
Thank Felisha C
Manager_11525, Manager at Extended Stay America - Columbus - Easton, responded to this review

Your review recently caught our attention. The situation you described regarding the cleanliness lack of customer service are truly regrettable. We are very sorry for your experience. We will work with our staff to do a better job on fixing these issues. We hope that you will give us the opportunity to provide you with a better stay the next...

Usa, Japan
Reviewed 11 January 2017 via mobile

Very disappointed this stay. Bathrooms not clean, counters, floors, remote, carpets have not been cleaned properly. First time I ever saw it this bad. We have stayed here several times in past years and never this unclean.

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Thank Lm551a
Olympia, Washington
Reviewed 20 November 2016

The newer employee at check in was friendly. I wanted a quiet room and at first she gave me a room right next to the elevator and then changed me to one at the end of the hall nearest the freeway. It was so noisy. But, overall, the room was comfortable and clean.

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Helpful?
Thank WhirledTraveler4Peas
Manager_11525, Manager at Extended Stay America - Columbus - Easton, responded to this review

We appreciate you taking the time to share your experience and for choosing to stay with us. Your comments regarding the good customer service and your comfortable stay is much appreciated. We are sorry about the noise issues, which will be addressed with our staff. Thank you again for your review. It would be our pleasure for you to repeat...

Herndon, Virginia
Reviewed 28 September 2016

When I checked into a room, bed bugs were present. And I had to go through the policy procedure before I was moved to another room, but in the morning I realized I had bug bites and found some more bed bugs in the second room. I've reported to the appropriate individuals. Hopefully, they will eradicate ALL bed bugs in...

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Helpful?
Thank abbie156
Manager_11525, Manager at Extended Stay America - Columbus - Easton, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation and issues you described are unacceptable, and I sincerely apologize for your experience. Your comments were reviewed by the staff, and we have began inspecting the rooms and have contacted our contractor to make sure your experience is not repeated. Your feedback...

Reviewed 6 July 2016 via mobile

I was planning a trip to Easton Town Center and was looking for reasonable priced rooms and stumbled upon this place. Never said at an Extended Stay but would again! Our room was Nicely sized with a full kitchen and the bathroom was huge! Nice room, clean and cheap!

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Helpful?
Thank Fumckidz
Manager_11525, Manager at Extended Stay America - Columbus - Easton, responded to this review

I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with our accommodations and our convenient location close to Easton shopping and entertainment. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to...

Fort Knox, Kentucky
Reviewed 27 June 2016

An excellent price and very close to Easton Town Center. Only small inconveniences such as a couple light bulbs burnt out and no hair dryer in the room, had to get one at the front desk. Other than that, no issues.

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1Thank Garrett H

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Columbus - Easton

Address: 4200 Stelzer Road, Columbus, OH 43230
Region: United States > Ohio > Columbus
Price Range: $109 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Columbus - Easton 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stay America Columbus / Easton Hotel Columbus
Columbus Extended Stay
Extended Stay America - Columbus - Easton Ohio
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Columbus - Easton staff and other travellers.
2 questions
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Denver, Colorado
over a year ago

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Questions? Get answers from Extended Stay America - Columbus - Easton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go somewhere else”
 of 5 bubbles Silversales, 3 Feb 2016 | Read review
“Rear side Rooms have a nice view of a big lawn and some wild geese grazing around. For guys who need exercise, opt for 3rd floor.”
 of 5 bubbles Dhamodharan_Krishnan, 27 Jan 2016 | Read review
“Higher floors help you avoid patrons from above foot noise, The rooms are a really nice size,and the amenities are great.”
 of 5 bubbles T1312LYrichardr, 15 Dec 2015 | Read review
“Stay somewhere else”
 of 5 bubbles R8571VSfrankl, 28 Aug 2015 | Read review
“High levels floors might be quieter.”
 of 5 bubbles tcabbage, 27 Apr 2015 | Read review
5 of 5