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Apr. 29 Apr. 30
1 room, 2 adults, 0 children12
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There were absolutely too many ants for this to be a brand of quality hotels. My little sister woke up screaming because there were so many ants all over our stuff. We woke up & got our things & checked out without even risking brushing...More
Review collected in partnership with Extended Stay
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank 23ashlies
Response from 00esa, General Manager at Extended Stay America - Columbus - EastonResponded 4 July 2017
We sincerely apologize for the problems you encountered in your room which led to a disappointing stay. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your concerns will be shared with every department involved...More
Reservations process and extended rewards discount made for a cost conscious stay. Decent for the price. Very friendly staff. It was a goodnight of rest. I was ready for meetings the next morning. Very accommodating with late check out so I could enjoy a nice...More
Review collected in partnership with Extended Stay
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank S8192ZIkim
Response from 00esa, General Manager at Extended Stay America - Columbus - EastonResponded 18 June 2017
Ikim, many thanks for reviewing your stay at Extended Stay America - Columbus - Easton. We are delighted to note that you enjoyed our courteous service and your room with a kitchenette. Thanks for being our guest, and I look forward to seeing you again...More
The only pet friendly hotel in Easton area that doesn't charge $100 for pet for one night that's why I stayed here. The room looked like it had new carpet and drapes but it did not have shampoo, or dishes and it had a very...More
1 Thank Suzi K
Response from Manager_11525, Manager at Extended Stay America - Columbus - EastonResponded 20 April 2017
Thank you for taking the time to write a review of your stay. I am glad to read your remarks about the rooms and linen being acceptable. However, I am very sorry that the bed did not meet your expectations and that the front desk...More
Clean room and great customer service! Stephanie at the desk is absolutely amazing! I love that it's close to Easton and accessible to shopping and restaurants. I couldn't have been more happy with my stay.More
2 Thank jenngiff2017
Response from Manager_11525, Manager at Extended Stay America - Columbus - EastonResponded 20 April 2017
Thank you so much for posting a review of our property. It's great to hear that you were happy with your room and the convenience of the shopping and restaurants in the area, as well as the great service Stephanie provided you. Thank you again...More
My husband and I stayed for a weekend. The hotel was clean and the staff was great. Stephanie at the front desk was very friendly and helpful. She made sure that we had a great stay. We would recommend this hotel to anyone looking to...More
2 Thank jitterbugs2
Response from Manager_11525, Manager at Extended Stay America - Columbus - EastonResponded 28 March 2017
Your feedback is important. Thank you for sharing. I am glad to see you and your husband had a relaxing weekend at our hotel. It is also great to see you would recommend our hotel based on the positive experience you had. Thank you again...More