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Holiday Inn Columbus-Hilliard

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105 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Westfield, Indiana
Level Contributor
111 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 1 week ago via mobile

Stayed here while in town for an OSU game. The lobby was nice and clean. Our room, although a non-smoking room, did have the faint smell of smoke in it. Not enough to make us want to switch rooms. It was clean and convenient ,right off the exit of I 70. Good for what we needed.

Helpful?
1 Thank ags35
Level Contributor
137 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 17 October 2016 via mobile

We have stayed here before and it was always nice and clean. Could use a little updating on the paint! Now they are charging for the breakfast but it's only $4.99. The girl that was working the breakfast didn't know if you were suppose to pay or not plus she was slow in getting the bill to you and giving... More 

Helpful?
Thank Harleyoso
Salisbury, England, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 October 2016 via mobile

Pleasant room but horrible breakfast. Not my standard standard for holiday inn. Buffett was dirty. Food was old. Cut up fruit was tasteless. We have allergies and ordered omelet off menu. It took 15 minutes to receive it. I never once saw wait staff clean the Buffett area. She was sweeping floor but pushing dirt towards our table. But, the... More 

Helpful?
Thank Charlene W
Nashville, Tennessee
2 reviews
Reviewed 14 September 2016

My sales team actually stays near by but comes to the Holiday Inn to receive Mylene's service. There are about 110 placed we can choose but we always come here for her bright smile and professionalism plus attention to detail. I travel the US for work and their are very few people who can complete with her Om all levels.... More 

Helpful?
Thank SnL1023
1 review
Reviewed 13 August 2016 via mobile

Mylene was great. Had fun at the bar. Glad there were people there so it was open later than we were told at check in. Pool could be open later. Room was comfortable and clean. Staff was friendly. We came for a girls night out in Columbus and stayed out of the city for affordability. Hotel is central to many... More 

Helpful?
Thank Marti A
Chloe G, Front Office Manager at Holiday Inn Columbus-Hilliard, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Chloe G., Assistant General Manager More 

North Royalton, OH
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 July 2016

The personnel at this Holiday Inn are great and go above and beyond. Prior to our stay my questions were answered promptly and completely by Robert M via emai. And when my husband arrived to check us in (I was attending a work conference) the front desk staff was very helpful in accommodating our requests for early check in and... More 

Helpful?
Thank buckeyefan65
Management response:

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We are more than happy to take a look at the room and update as necessary. We hope you will visit us again. Sincerely, Chloe G., Assistant General... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 July 2016 via mobile

The rooms were clean and the overall experience was good. They should rethink their breakfast set up because it was way too crowded and basic. After a week long stay, the food wasnt attractive and I went out to the local places for breakfast. Even some simple pancakes would have helped. The area was good for a morning jog and... More 

Helpful?
Thank Dan J
Chloe G, Front Office Manager at Holiday Inn Columbus-Hilliard, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We are more than happy to take into consideration the breakfast advice. We hope you will visit us again. Sincerely, Chloe G., Assistant General Manager More 

Saint Louis, Missouri
Level Contributor
6 reviews
5 hotel reviews
Reviewed 21 June 2016

It was 10:30 p.m. other hotels were full, there was a big event nearby, we were tired. Evidently TOO tired to question the room rate at $175, which put the bill over$200 FOR ONE NIGHT. We never do this, but were returning from vacation and wanted to get as far as possible in one day. We will be using Booking.com... More 

Helpful?
Thank Terry H
Ventura, California
1 review
Reviewed 3 June 2016 via mobile

I have stayed here a couple of times and will return when back in Columbus. Nice, clean hotel, good location with lots of restaurants nearby, friendly, helpful staff. Rooms are spacious and comfortable. Great bar. Mylene is very friendly and provides great service. She also makes the best drinks in town!

Helpful?
Thank sunshineinventura
Chicago, Illinois
Level Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 18 May 2016 via mobile

For the area and price i was satisfied. Nothing to wow anyone with but my room was decently clean. Staff was fine. I didnt try the pool or the food. If you are on a tight budget then this place is good. If you have an extra $40 or so then you can find much better in this area.

Helpful?
Thank tahitisteve

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the brand new full-service Holiday Inn Columbus - Hilliard, Ohio located off of I-70 just west of downtown Columbus. Our Columbus - Hilliard hotel is located near all of Columbus favorite attractions: Columbus Zoo & Aquarium, Muirfield Village Golf Club (home of the PGA Memorial Tournament) and only 10 minutes from downtown Columbus & Port Columbus International Airport (CMH). If traveling on business, we are at the front doors of several corporations: UPS, FedEx, Ohio CAT, Yellow Freight, MARS & Big Lots to name a few. With our on-site restaurant & lounge you will be able to park your car for the evening and stay at the hotel for all your needs. Relax in our indoor pool, work-out in our 24-hour fitness center or stay connected with work & family with free high-speed Internet access throughout the building. Our Columbus - Hilliard hotel has meeting space for up to 100 to host your meetings or social events. Our Columbus - Hilliard hotel offers relaxing rooms featuring stylish decor & amenities, including a microwave/refrigerator, wired/wireless HSIA, 37 HDTV and the best night sleep ever. Our Holiday Inn Columbus - Hilliard, OH hotel is your home away from home. ... more   less 

Additional Information about Holiday Inn Columbus-Hilliard

Address: 5495 Maxwell Pl, Columbus, OH 43228-8958
Region: United States > Ohio > Columbus
Price Range: $149 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Columbus-Hilliard 3*
Number of rooms: 106
Reservation Options:
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Also Known As:
Holiday Inn Columbus-Hilliard Hotel Columbus
Holiday Inn Columbus-Hilliard Ohio
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Questions & Answers

Questions? Get answers from Holiday Inn Columbus-Hilliard staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not at this hotel??”
 of 5 bubbles terryh586, 21 Jun 2016 | Read review
“Stayed on 4, no problems”
 of 5 bubbles 65x55m, 3 May 2016 | Read review
“Don't go there.”
 of 5 bubbles patt259, 9 Sep 2015 | Read review
“Be careful of the hot water.”
 of 5 bubbles mcarp, 14 Jun 2015 | Read review
“Second floor, end room, was very quiet and provided a lot of natural light.”
 of 5 bubbles JLC740, 29 May 2015 | Read review
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