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SpringHill Suites Columbus OSU

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#34 of 143 Hotels in Columbus
Certificate of Excellence
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SpringHill Suites Columbus OSU
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292 Reviews from our TripAdvisor Community

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Showing 291: English reviews
new york
Reviewed 10 March 2015

Rooms and hotel are new and nicely decorated. Separate toilet with sink is a nice touch. As posted by another reviewer it was at least 80 in the hallways and the room. Windows don't open so I suffered the first night and then tried the A/C which worked well when it was 30 outside. We checked in and the toilet...

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Helpful?
2Thank dvcguy
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear dvcguy, We are delighted that you took the time to write. Your review, which highlights strengths and areas for improvement, allows us to monitor and enhance our guest experience. I'm sorry for our lapse during breakfast and I have taken note. Additionally, I regret you found the room stuffy, but I'm glad the A/C was able to cool it...

Whitehouse Station, New Jersey
Reviewed 7 March 2015

Very nice contemporary designed rooms, However the General hotel heat was way too high, I had to actually turn my room AC on during a snow storm so I could sleep. Overall OK hotel but for the money the breakfast sucked.........powdered scrambled eggs and a few pastries.

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Helpful?
1Thank Jeff B
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear Jeff B, I’m sorry that you did not find us to be a good value and that our complimentary breakfast was not to your liking. Guest satisfaction is our highest priority and I regret that we left you underwhelmed. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your...

Wheeling, WV
Reviewed 4 March 2015

Stayed here for a business overnight. Nice hotel, the staff was wonderful. Location close to downtown Columbus. One thing to note is the rail road tracks that are in the rear of the hotel. I DID NOT have any issues hearing trains at night, but they are there.

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Helpful?
1Thank WVTravelers4
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear WVTravelers4, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed as they foster change for the better. We appreciate being a part of your trip! Best, Al Schreiber General Manager

Reviewed 28 February 2015 via mobile

We stayed here for a cheer competition. The staff went above and beyond to help us with everything. The manager Eric was just amazing and so kind. They also provide free shuttle service to and from the convention center. I would recommend this hotel.

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Helpful?
Thank Rachel S
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear Rochel S, Thank you for taking the time to share your review with us and other travelers. I’m pleased to hear that you were able to enjoy our friendly service while in town attending your cheer competition. There is no better compliment than a return visit, so we hope to see you again soon. Best, Al Schreiber General Manager

New York City, New York
Reviewed 26 February 2015

Selected this hotel because of it's proximity to the Ohio State University campus. While it was convenient, the room was strangely configured. Bathrooms had a frosted glass door and were not separate from the sleeping area. Odd feel to room. Despite that, the front desk personnel and housekeeping staff were amazingly helpful and friendly. They recommended a lovely restaurant which...

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Helpful?
Thank njnks
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear njnks: Thank you for your review. We're glad you found our staff friendly and helpful. Different SpringHill Suites have different suite layouts, so we hope you continue to stay with us on your travels. We appreciate your business and hope to see you again. Al Schreiber General Manager

Seattle
Reviewed 24 February 2015 via mobile

Stayed here for 4 night at the discounted rate of $135 a night for the Big 10 conference swim meet. We were in a king suite. The mattress was lumpy and torn on one side. The form of the mattress was coming out. The shower was not clean. I could see black specks maybe mold on the walls. I wish...

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Helpful?
1Thank nickkay000
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear Kay: Thank you for your review. I sincerely apologize for the areas that we have fallen short of meeting your expectations. Our goal is to provide all guests with a rewarding stay. Please know we have addressed these issues with our staff, and have taken your comments into consideration to improve our property and overall guest experience. Sincerely, Al...

Los Angeles
Reviewed 14 February 2015

I am a Platinum Marriott Awards member and stay at hotels in excess of 150 nights per year. I booked this hotel based on experiences elsewhere and am disappointed to say the least. First, I checked in at 12:00 a.m. after a full day of travel. Upon check in, I was told that the room type that is indicated in...

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Helpful?
1Thank The_Harpers_in_LA
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear The_Harpers_in_LA, I appreciate you taking the time to write this review. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect as a Marriott Platinum Reward member. I regret that we checked you into a room which clearly was not ready. This was an isolated incident which is not indicative of...

West Virginia
Reviewed 2 February 2015

I chose to stay here while visiting a couple of schools in the area, including Ohio State. The staff were extremely nice and easy to work with. Every person I saw always greeted me. Getting in and out of the hotel was rather easy and it is pretty close to several decent dining options and some shopping. The breakfast was...

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Helpful?
1Thank Hokiegirl10
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear Hokiegirl10, Sincere thanks for taking the time to share your review. It’s encouraging to know that your stay was pleasant. Our goal is to provide comfort and friendly service to all our guests who are away from home; your feedback allows us to monitor how we are doing. We appreciate you choosing to stay with us and look forward...

Niagara-on-the-Lake, Canada
Reviewed 28 January 2015

We were only at this hotel for one night, but we were so pleased with our stay! The check-in was so quick and easy, and the gentleman behind the desk was very pleasant and friendly. The room layout was wonderful and we enjoyed the fact that there was a toilet and sink in a room separate from the room with...

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Helpful?
Thank katamie
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear katamie, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit. Best, Al Schreiber General Manager

Vallonia, Indiana, United States
Reviewed 13 January 2015

This was our first stay at this particular hotel in Columbus and it is by far one of our favorites that we have ever stayed at within the area. We were in town for the rodeo that was being held at the Schottenstein Center. The location of the hotel was PERFECT for our particular stay. I would definitely recommend this...

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Helpful?
Thank dsteinkamp_travel
ConcordHospitality, General Manager at SpringHill Suites Columbus OSU, responded to this review

Dear dsteinkamp_travel, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Al Schreiber General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
SpringHill Suites Columbus OSU hotel is an all-suite hotel ideally located less than a mile to The Ohio State University Football Stadium, Campus & Ohio State Medical Center and Lennox Town Center on Olentangy River Rd. Just 3 minutes to Downtown Columbus, German Village and Short North area with attractions, dining and shopping. These contemporary hotel suites feature separate living and sleeping areas with microwave and mini-fridge as well as free WiFi. Hotel Amenities include Free WiFi, Cocktail Bar, Fireside Patio, Large Fitness Center, Indoor Pool. A free hot breakfast buffet is included with your rate at this Columbus Ohio hotel. Ask us about our free transportation within a 3 mile radius. ... more   less 

Additional Information about SpringHill Suites Columbus OSU

Address: 1421 Olentangy River Rd, Columbus, OH 43212-1449
Region: United States > Ohio > Columbus
Price Range: $211 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Columbus OSU 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Springhill Suites Columbus Osu Hotel Columbus
SpringHill Suites Columbus OSU Ohio
Hotel Style:
#26 Family Hotel in Columbus
#31 Business Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Columbus OSU staff and other travellers.
2 questions
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Minneapolis, Minnesota
over a year ago

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Questions? Get answers from SpringHill Suites Columbus OSU staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the non gas station side of the property”
 of 5 bubbles todde826, 14 Nov 2016 | Read review
“Avoid the bar, bring your own drinks.”
 of 5 bubbles Heretic42, 2 Oct 2016 | Read review
“Call ahead of time and tell them EXACTLY what you want.”
 of 5 bubbles josephp410, 5 Sep 2016 | Read review
“Rooms in front away from rail tracks better”
 of 5 bubbles 317flemmingv, 21 Aug 2016 | Read review
“Suite rooms are nice”
 of 5 bubbles pjaquinto, 26 Jun 2016 | Read review
5 of 5