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I stayed at this property 1 month ago and gave the general manager, Al, the whole month to contact me about my terrible experience before I posted anything. I sent him this email 2 days and still have not heard anything. I stay about 200...More
Thank Julie M
Response from ConcordHospitality, General Manager at SpringHill Suites Columbus OSUResponded 22 April 2016
Dear Julie M,
I’m very sorry for the issues that you experienced with your electronic key card; I’m sure that was very frustrating after a long day. It seems that we had a breakdown in communication, because I never received your message. This is not...More
Traveled with a group and they were ready to greet us and meet our needs. They even had balloons and signs with our logo awaiting us in the lobby!
This is obviously a newer property and the decor was trendy/modern. They had complimentary coffee/tea/hot chocolate...More
Thank Brian B
Response from ConcordHospitality, General Manager at SpringHill Suites Columbus OSUResponded 21 March 2016
Dear Brian B,
I’m thrilled to learn we were well suited to your travel needs; thanks for taking the time to share your experience. It’s wonderful to know you enjoyed our modern rooms and ample breakfast. We appreciate your recommendation, but of course the highest...More
I wasn't necessarily greeted at the door but the room and accommodations made up for that! The room was spacious and very clean! Walls are a little thin with doors slamming shut and foot traffic but u can't always hit the "please go to bed"...More
Thank Shawna B
Response from ConcordHospitality, General Manager at SpringHill Suites Columbus OSUResponded 2 March 2016
Dear Shawna B,
Thank you for taking the time to share your review on TripAdvisor. It is sincere feedback like yours which allows us to monitor and enhance our guest experience. We’re pleased to hear our accommodations and breakfast made for an enjoyable stay. Along...More
"How often does the train go by? So often you'll never notice."
Remember that scene in the Blues Brothers when Joliet Jake was released from prison and goes to stay with his brother in the apartment next to the El?? It may have been the...More
1 Thank Brandon D
Response from ConcordHospitality, General Manager at SpringHill Suites Columbus OSUResponded 29 February 2016
Dear Brandon D,
I appreciate you noting our good location and cleanliness even though you did not experience a good night's rest. I'm very sorry that a neighboring train interrupted your comfort. Thank you for staying with us and for your time in reviewing our...More
The hotel was clean and nice. I loved the décor. My room was cozy, and very updated and modern. I was treated very nice. The breakfast was always delicious. The rooms have a very nice sectional sofa, and then separated bedroom. I loved the bathroom...More
Thank Kris S
Response from ConcordHospitality, General Manager at SpringHill Suites Columbus OSUResponded 9 February 2016
Dear Kris S,
Sincere thanks for taking the time to share your review. It’s encouraging to know that your stay was pleasant. Our goal is to provide comfort and friendly service to all our guests who are away from home; your feedback allows us to...More
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Shuttle Bus Service
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$163 - US$266 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#26 Family Hotel in Columbus
#31 Business Hotel in Columbus
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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