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Let me first start by giving the few gems that made me not cancel my 10 day reservation. I must give credit to the front desk staff (Kalais, Dana & Antoinette) who are always pleasant and went above and beyond to try to rectify all...More
Great location if you want or need to be in downtown Columbus. The rooms are also really spacious and nice. The bar and restaurant a little small but nice. Overall, a good and nicer hotel. I enjoy my stay and staff was helpful.
I’m a frequent visitor to Columbus and also a frequent user of Hilton hotels
I have to say this is probably the worst one I’ve ever experienced.
Most of the place is filthy with broken doors, switches etc. Feels like the people who run the...More
1 Thank Andy M
Response from Miri L, on behalf of management at DoubleTree Suites by Hilton Hotel Columbus DowntownResponded 3 days ago
Dear Andy M
Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms and property. We appreciate your feedback, and will keep your comments in mind while we work to improve our...More
Stayed here for the Arnold Classic, rooms were big and clean with plenty of space. The beds were very comfortable. Enjoyed the option of separating the sleeping area to where I could sit at the desk to complete some work without disturbing others trying to...More
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We had enough points for the upgraded room but I was honestly not impressed. The rooms are seriously date...there is a serious odour of mold. The windows had not been cleaned in forever. The mattresses so mushy it was terrible to sleep in. I also...More
Thank vannessa s
Response from John-HiltonHelp, on behalf of management at DoubleTree Suites by Hilton Hotel Columbus DowntownResponded 1 week ago
Dear vannessa s,
Thank you for taking the time to write a review about your recent stay with us at our hotel. We really appreciate your comments and are very sorry for the condition of your room. We will address your comments with our team...More
Response from thielmom180 | Reviewed this property |
I'm not sure about the height, but we have a Honda civic and the parking spaces are very tight! Also, I would rethink staying at this hotel, rude staff, managers do not return phone calls and the room was dirty!