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Extended Stay America - Columbus - Polaris

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Traveller (29)
Room & Suite (13)
Dining (3)
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Overview
  • Excellent34%
  • Very good28%
  • Average19%
  • Poor10%
  • Terrible9%
Travellers talk about
“grab and go”(12 reviews)
“oatmeal packets”(2 reviews)
“small kitchen”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Outdoor pool
Non-Smoking Rooms
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
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Offers from Extended Stay America - Columbus - Polaris
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Reviews (186)
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Traveller rating
60
53
36
19
18
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LanguageEnglish
60
53
36
19
18
Show reviews that mention
All reviewsgrab and gooatmeal packetssmall kitchenfull kitchenhome away from homequaker steak and lubemajor highwayplace to staylocation is greatroom was cleangreat shoppingqueen suitesized bedstayed nightsother hotelsunder constructionice machine
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1 - 5 of 186 reviews
Reviewed 3 days ago via mobile

I just wanted to say.... Front Desk Employee Travis, IS THE BEST!!! EXCELLENT CUSTOMER SERVICE. I would like to know why I must say 200 words in order for my review to matter??? I like to get to the point... Minimum reached 😎More

Thank Brandi Y
Response from 00esa, Manager at Extended Stay America - Columbus - PolarisResponded yesterday

Brandi, thank you for sharing your wonderful feedback. We are delighted to know how much you enjoyed your stay with us and the excellent service provided by Travis. Your compliments will be shared with him for doing a great job. Thanks again for being our...More

Hotel's Favourite
Reviewed December 23, 2017 via mobile

We needed one night on a road trip and this place was in a good location, a good value, and nice. Room was clean and bed was comfortable. Good shower. Had a small kitchen that served well for coffee and snacks. Staff was efficient. Breakfast...More

Thank By_the_Sea_77
Response from 00esa, Manager at Extended Stay America - Columbus - PolarisResponded December 24, 2017

Thank you for choosing to stay at Extended Stay America. We are delighted to know our location was convenient for your needs and that you were impressed with the service provided by our staff. It was a pleasure hosting you, and we look forward to...More

Reviewed April 6, 2018 via mobile

Rooms are clean. Has kitchenette but no dishes, no paper towels, and disposable dishes consisted of 2 cups; no ice machine; breakfast is muffins and granola bars, and no milk or juice. I definitely wouldn't want an extended stay hereMore

Thank Anna S
Response from 00esa, Manager at Extended Stay America - Columbus - PolarisResponded April 6, 2018

Anna, thank you for being our guest. We are pleased to know you had an overall pleasant experience. We are sorry for the inconvenience you had here. Your feedback is appreciated as it will help us improve our service and facilities moving forward. We would...More

Reviewed April 5, 2018

Everything was okay until the morning of check out the hotel seem to be under construction the construction woke me up at 8 in the morning and it continued until I checked ..... have spoke with management and they tempted to make me satisfiedMore

Review collected in partnership with Extended Stay
1  Thank vreeves0180
Response from 00esa, Manager at Extended Stay America - Columbus - PolarisResponded April 5, 2018

Thanks for sharing highlights of your recent visit to Extended Stay America. We are delighted to know had a great stay and that our offerings were to your satisfaction. However, we apologize for the inconvenience caused to you due to the ongoing renovation. It was...More

Reviewed February 23, 2018

While this was just an overnight stay, Extended Stay is perfect for the longer visits. The room was basic - but very well appointed, comfortable and clean - some of the key factors necessary when travelling. The check-in was fun. I had 3 rooms, and...More

Thank booslarry
Response from 00esa, Manager at Extended Stay America - Columbus - PolarisResponded February 23, 2018

Thank you for choosing Extended Stay America for your overnight stay. We are glad to read you had a comfortable time with us and that you loved your well-appointed room along with the kitchenette. Thanks for being our guest, and we look forward to welcoming...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$96 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$96 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms
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Traveller (29)
Room & Suite (13)
Dining (3)
Pool & Beach (2)
Questions & Answers
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Abdalutol
November 29, 2016|
Answer
Response from Lori N | Reviewed this property |
We only stayed one night
0
Votes
Room Tips
"Just talk with management if you have any issues. They are awesome."
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"Do not stay here"
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"Any room view"
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"Handicap room on the first floor was outdated and had very thin walls."
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