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Hilton Columbus at Easton

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#12 of 142 Hotels in Columbus
Certificate of Excellence
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Hilton Columbus at Easton
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875 Reviews from our TripAdvisor Community

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Showing 869: English reviews
Dayton
1 review
Reviewed yesterday NEW

Birthday celebration with friends. We traveled to Columbus from Dayton for an overnight. The Hilton was a great location for shopping. We went to Bon Vie for dinner which was in easy walking distance. My suite was lovely and worked great as a meeting place for our group.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank P4167PUtoms
Miramar, Florida
1 review
Reviewed 2 days ago NEW

Room was covered in dust..... large amounts, tub had long black hair on the inside, dried liquid on toilet seat, floor, towel rack, and wall. Dime size amount of shampoo and conditioner. Very poor quality rooms!!

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank annai263
Columbus, Ohio
1 review
Reviewed 4 days ago NEW

All my friends have enjoyed the yearly weekend at the Hilton To open the holiday season for the past 14 years The staff was excellent as always, but the hotel was under remodeling, which greatly interfered with our stay, no dinning room, no fireplaces etc.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Gary D
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

How wonderful to know that you and your college friends have chosen our hotel to meet and renew your friendship! I am sorry that this year we are under construction and the hotel's ambience was not the same, but soon the construction will be complete and I hope that you and your friends will return to enjoy our new space.... More 

Mt Sterling
1 review
Reviewed 4 days ago NEW

Mildew in the bathroom, musty smelling towels and bedding, poor guest service, and a GM that is worried about the all mighty dollar then the guests needs and experience you do not expect this kind of service or treatment from a Hilton

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank shanebT4602FV
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

Thank you for taking the time to review your stay at our hotel. I apologize that your experience was not as it should have been. Obviously our service was lacking and I apologize. I will be sure to discuss your experience with our staff and we will be making improvements. I assure you that your experience is not the norm.... More 

Evanston, United States
1 review
Reviewed 6 days ago NEW

No lobby, no pool, and no exercise room and they charged full price. Nothing on their web site to let you know that the hotel was barely functioning. Lack of honesty was very upsetting. we planned a nice holiday weekend and felt we were very much mislead.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank terryg798
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

Thank you for sharing your experience at our hotel. I apologize that your stay was not enjoyable. We always strive to go above and beyond to make our guests' experience the best that it can be. We have provided shuttle service to and from Lifetime Fitness at Easton (just blocks away) for use of their facility. We have dining service... More 

Cutler, Ohio Usa
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

My husband had to work Thanksgiving day, my daughter lives near Columbus and had to work next day. I didn't want her to drive 2 hours home, then back to Columbus. I suggested we stay at the Hilton at Easton, do shopping and dinner, sleep in, grab our coffee at hotel resteraunt. Walked around Easton, had a wonderful Thanksgiving meal... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Melinda W
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

Thank you for taking the time to review your recent stay at our hotel. I am pleased that your family had a wonderful time at our hotel and enjoyed the Easton area. Thank you for choosing the Hilton Columbus at Easton. Have a happy holiday season and we hope to welcome you back again soon! More 

Columbus, Ohio
1 review
Reviewed 1 week ago

Even during a major renovation this hotel was first class. I stay there at least once a year and am in hotels about 2-3 days a week. I have seen good service and not so good. This property offers doormen with valet service and always has helpful staff somewhere close by when you need them.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Pontiacbob
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

Thank you for taking the time to share your experiences at the Hilton Columbus at Easton. We greatly appreciate our guests' feedback, it helps us to know how we are doing. We wish you the best and hope that you have a wonderful holiday season! More 

North Royalton, Ohio
2 reviews
Reviewed 1 week ago

Room service was ordered for breakfast the night before and never arrives. Hotel did nothing upon my departure to rectify it. Also the phone was not functioning in my room so I could not even call to ask about it.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Debby S
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

Thank you for sharing your experience at the Hilton Columbus at Easton. I apologize that you did not receive your room service order. We always strive to go above and beyond for our guests and your comments will help us to improve. We wish you a happy holiday season and hope that you will consider staying with us again in... More 

Princeton, New Jersey
1 review
Reviewed 1 week ago

No shuttle availability early morning. Also, extensive renovations taking place. Not really disclosed on the website as to the amount taking place. This hotel will be very nice eventually. Just not so at the moment.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank davidcC5492IO
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

Thank you for taking the time to share your experience at the Hilton Columbus at Easton. We always use our guests' feedback to make improvements wherever possible. I apologize that your arrival did not coincide with our shuttle service. We always strive to go above and beyond for our guests and we have tried our very best to ensure that... More 

Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

I really enjoyed my short stay at this Hilton! The staff were super helpful and pleasant. The room was beautiful and had a amazing view of Easton! Adding a Starbucks Barista in the morning was just icing on the cake!

Helpful?
Thank Rebecca M
Carrie R, General Manager at Hilton Columbus at Easton, responded to this review

Thank you for sharing your experience at the Hilton Columbus at Easton. I am pleased that your stay was enjoyable! I hope that you will have a wonderful holiday season and that you will consider staying with us again in the future! More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Columbus at Easton is a AAA 4-Diamond, full service, upscale, smoke-free hotel. Easton's thriving corporate and retail centers make the Hilton Easton the perfect location. A world of excitement awaits just outside. There are more than 100 shops, restaurants and entertainment. It's all just steps from the Hilton Columbus at Easton and it's unforgettable! ... more   less 

Additional Information about Hilton Columbus at Easton

Address: 3900 Chagrin Drive, Columbus, OH 43219
Region: United States > Ohio > Columbus
Price Range: $214 - $427 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Columbus at Easton 3.5*
Number of rooms: 313
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Expedia, Booking.com, Travelocity, Orbitz, Priceline, Cheap Tickets, Odigeo and Agoda so you can book your Hilton Columbus at Easton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Columbus At Easton Hotel Columbus
Hilton Hotel Columbus
Columbus Hilton Hotel
Hilton Columbus At Easton Ohio
Hotel Style:
#4 Business Hotel in Columbus
#5 Family Hotel in Columbus
#12 Romantic Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Columbus at Easton staff and other travellers.
9 questions
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Questions? Get answers from Hilton Columbus at Easton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was just down from the elevator and very quiet. A little construction noise during the day, but very minor.”
 of 5 bubbles dennisp409, 19 Nov 2016 | Read review
“High floor overlooking car park”
  • Bathroom in Hilton Hotel Easton Columbus Ohio
  • View from room overlooking car park Hilton Hotel Easton Columbus Ohio
  • Bedroom in Hilton Hotel Easton Columbus Ohio
  • Bathroom in Hilton Hotel Easton Columbus Ohio
  • Bedroom in Hilton Hotel Easton Columbus Ohio
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 of 5 bubbles Mazmannan, 16 Oct 2016 | Read review
“Executive Level--floors 6 and 7--GREAT views”
 of 5 bubbles Blessed4Ever123, 4 Sep 2016 | Read review
“Executive level is not worth the money”
 of 5 bubbles patricej30, 18 Aug 2016 | Read review
“Great breakfast buffet or from the menu had a great omelet”
 of 5 bubbles jennikp, 2 Aug 2016 | Read review
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