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Hilton Garden Inn Columbus/Polaris

622 reviews
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Traveller (35)
Room & Suite (19)
Pool & Beach (3)
Overview
  • Excellent55%
  • Very good27%
  • Average11%
  • Poor5%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Columbus/Polaris
Special Offer: Double Points, Every Stay
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (622)Write a Review
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All reviewsquaker steak and lubecolumbus polarismade to order breakfastgreat hotelrestaurants and shoppingthe hotel staffeasy accessbusiness tripconvenient locationclean roompleasant staywould stay againhot tubparking lotlobbyhgihilton
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11 - 15 of 618 reviews
Reviewed 25 December 2017

Stayed overnight for shopping and swimming a week before Christmas. Parking well lit, staff helpful and friendly. Room very clean, small refrigerator included. Pool was good temperature- would guess about 90 and hot tub about 100, but air was warm- either way did not get...More

Review collected in partnership with Hilton Garden Inn
Thank oceanlover226
Response from Karla F, Sales Manager at Hilton Garden Inn Columbus/PolarisResponded 27 December 2017

Sounds like you really enjoyed what our hotel and the area offers! That pool feels really good during the chilly months! Thank you for staying in our newly renovated rooms-- we appreciate your feedback as our Housekeeping Staff does a fantastic job! We look forward...More

Reviewed 20 December 2017

Recently I stayed at the Hilton Garden Inn in Polaris for a wedding. Unfortunately we ran into a lot of issues during this two day stay. When we checked in the original room they put us in was not clean in the fridge was taken...More

Review collected in partnership with Hilton Garden Inn
Thank kelseyw597
Reviewed 14 December 2017

Everything was fine except room service. Served raw chicken and then didn't seem to care about that fact. They didn't really offer any solution other than "sorry". I had to ask to have the room service charge removed because they did not offer that to...More

Review collected in partnership with Hilton Garden Inn
Thank C7575JXmikel
Response from Karla F, Sales Manager at Hilton Garden Inn Columbus/PolarisResponded 18 December 2017

Thank you for staying at our hotel and we sincerely do apologize for the undercooked food. This should not have happened and we have since spoke to the employee. Thank you again for bringing that to our attention and we do hope to see you...More

Reviewed 13 December 2017

Very nice facility that was well kept and very clean. The staff was friendly, informed about the area, and ready to provide assistance when needed! Overall the experience was very good. I would recommend staying at this location or any of the Hilton locations.

Review collected in partnership with Hilton Garden Inn
Thank F9561EEmiker
Reviewed 24 November 2017

We were traveling from NY to Indiana and always stay at a Hilton brand hotel. This hotel had friendly staff, clean lobby and clean rooms. When we stay at a Hilton brand hotel, we always get great quality. This hotel was located in a great...More

Review collected in partnership with Hilton Garden Inn
1  Thank Alan C
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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Breakfast Available
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Tennis Court
Details
Price range
US$115 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Columbus
#10 Romantic Hotel in Columbus
#18 Business Hotel in Columbus
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$115 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Columbus
#10 Romantic Hotel in Columbus
#18 Business Hotel in Columbus
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (35)
Room & Suite (19)
Pool & Beach (3)
Dining (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
theplman
17 November 2017|
AnswerShow all 2 answers
Response from harbs812 | Reviewed this property |
Yes, I believe they have rooms with whirlpools. I usually stay in a standard room and just take a deep in the pool
0
Votes
Megan W
27 April 2016|
AnswerShow all 2 answers
Response from Ebony S | Reviewed this property |
18
0
Votes
Chastity0101
26 May 2015|
Answer
Response from Lisa L | Property representative |
Yes; we do have king whirlpool rooms at out location
1
Vote
Room Tips
"Check the reviews of other nearby hotels for better rooms."
Read review
"Request a room away from the dumpsters! They get emptied very early in the morning and it is loud!"
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"Top floor is always a good choice since no other guests will be overhead."
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"Consider asking for a renovated room"
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