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Hilton Garden Inn Columbus/Polaris

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#31 of 142 Hotels in Columbus
Certificate of Excellence
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504 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Columbus/Polaris
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Showing 500: English reviews
Helena, AL, United States
Reviewed 6 June 2016

I traveled on business as well as to attend the Memorial Tournament. This hotel is located close to many restaurants and a large mall. Plenty of choices for dining. The hotel staff was great. The room was very clean. Breakfast was great every morning. The fruit and breads were fresh and the chefs made an awesome omlette

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Thank Roger K
Garfield Heights, Ohio
Reviewed 4 June 2016

Hotel was beautiful but didn't like that I had to pay 4 breakfast after paying for a expensive room! Whirlpool was excellent, but bed was extremely uncomfortable. Staff was friendly & very helpful!!!!!!

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Thank 1986katrinab
Lake Ozark, Missouri
Reviewed 31 May 2016

We enjoyed our stay and will definitely stay there again someday. The staff were very friendly and were awesome!! We will most likely recommend this hotel to friends and families for sure. Just felt at ease and never felt it was not a safe place to stay at the whole time that we were there.

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Thank 424annettes
chesterland, United States
Reviewed 26 May 2016

Nice hotel. Breakfast was good. Breakfast not included. Clean hotel and convenient, safe location. Plenty of shopping and restaraunts to choose from. Stayed here while visiting colleges with our girls. Overall I would recommend!

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Thank Annette P
Canyon Lake
Reviewed 23 May 2016

The bed made this visit terrible. I cannot believe this wasn't a problem prior to my visit. I've slept on these beds many times. The firmness/softness dials never seemed to work well. On this trip it was terrible. It felt like rolling up hill to get next to my wife with a hard ridge in the middle. Ruined the experience,...

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Thank MitRennoc
Medina, Ohio
Reviewed 23 May 2016

Great customer service, very friendly staff. The location is great with shopping and restaurants near by. The HVAC was a little noisy but other than that it was a wonderful stay. It was a great stay and I would stay again.

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Thank Michelle K
Akron, Ohio
Reviewed 23 May 2016

Very satisfied with the cleanliness and amenities at this hotel. Very convenient to many things in the area . Friendly staff . Updated rooms with refrigerators and microwaves which is something we like to have where many other hotels don't have them.

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Thank Ars1300
Chicago, United States
Reviewed 18 May 2016

I walked in the door and the burdens of my checkin were dismissed. The staff was very friendly and helpful. This place was very clean even with the high volume of traffic they had. Next year when I come back to this area I will be staying here again.

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Thank Calvin G
Cincinnati, Ohio
Reviewed 13 May 2016

Restrooms were apparently under construction but saw no action or heard anything for 24 hours. The staff acted like the inconvenience was our group problem and no sympathy for the unprofessional circumstances. Completely unbecoming of a Hilton Hotel. Surprising since there are about ten other choices in same area to hold a State meeting.

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1Thank Tim V
Newark, United States
Reviewed 11 May 2016

The staff are all friendly and accommodating - great hotel. Everything we needed in a great location. Several different types of Restaurants nearby. Near tons of shopping and the highway, but no noise at all.

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Thank Jeffrey S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff

Additional Information about Hilton Garden Inn Columbus/Polaris

Address: 8535 Lyra Dr, Columbus, OH 43240-2026
Region: United States > Ohio > Columbus
Price Range: $136 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Columbus/Polaris 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Hilton Garden Inn Columbus/Polaris Hotel Columbus
Hilton Garden Inn Polaris
Hilton Columbus
Columbus Hilton
Hilton Garden Inn Columbus/Polaris Ohio
Hotel Style:
#10 Family Hotel in Columbus
#10 Romantic Hotel in Columbus
#18 Business Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Columbus/Polaris staff and other travellers.
2 questions
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over a year ago
7 months ago

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Questions? Get answers from Hilton Garden Inn Columbus/Polaris staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Consider asking for a renovated room”
 of 5 bubbles BrianO271, 14 Oct 2016 | Read review
“Construction is on third floor so you may want to either go above it not stay below it.”
 of 5 bubbles City_Jetting, 19 Sep 2016 | Read review
“There couldn't be a bad room in the house.”
 of 5 bubbles CourtneyCT, 1 Aug 2016 | Read review
“Get a non smoking room or ask for a discount”
 of 5 bubbles jfhspc, 26 Jul 2016 | Read review
“check your credit card bill and make sure they do not charge you extra.”
 of 5 bubbles lolaa307, 13 Jul 2016 | Read review
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