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Candlewood Suites Polaris

Booking.comUS$99*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$123*
US$99*
US$123*
US$99*
US$123*
US$99*
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Candlewood Suites Polaris
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160 Reviews from our TripAdvisor Community

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Showing 158: English reviews
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Shelb
Reviewed 3 days ago NEW

We always stay at the Comfort Inn right next door to Candlewood. We thought Candlewood would be similar in amenities. What a disappointment..No breakfast. Queen-size bed was really the size of a full. We measured it. The price per night was much higher because it was a long-term facility. Why would you pay more not to have clean towels or...

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Helpful?
Thank Delphine P
Jody M, General Manager at Candlewood Suites Polaris, responded to this review

Thank you for your recent stay at the Candlewood Suites Polaris. We appreciate you taking the time to complete a review of your stay with us. I am sorry that your stay was not as you expected. I can assure you that our Queen size beds are the size of a queen. All guest beds have been replaced within the...

Clarksville, Tennessee
HOTEL’S FAVOURITE REVIEW
Reviewed 17 September 2016 via mobile

Came in town for a funeral and ran around most of the day really didnt have time to check everything upon checking in. We usually stay at this location because of the pool and mall. We checked in and had minor problems called down to the front desk and Paul came up helped us move and fixed the issue immediately....

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Helpful?
Thank njonesckvex
About Hotel's Favourite Review
Jody M, General Manager at Candlewood Suites Polaris, responded to this review

Thank you for taking the time to submit a review regarding your stay. We are so glad that Paul was able to find your ring and watch and that we were able to get them back to you. We too aren't happy Paul is a Gators fan here in Buckeye country and are glad that you were able to overlook...

Reviewed 4 days ago NEWvia mobile

Stayed here on a weekend visit to Columbus with my girlfriend. We want to someplace close to everything and the Columbus zoo couldn't ask for more great location great great comfortable beds and the fact that we had a full refrigerator and microwave gave us more reason just stay in the room and relax very comfortable weekend. The pool area...

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Helpful?
Thank Rick N
Jody M, General Manager at Candlewood Suites Polaris, responded to this review

Thank you for your recent stay and for taking the time to complete a review. We greatly appreciate your feedback. It is nice to hear that you were able to enjoy our indoor pool and the kitchens in each of our guest rooms. Many of our guests visit us for the Columbus Zoo and most appreciate the fact you never...

Reviewed 6 days ago NEWvia mobile

You get what you pay for. Location is excellent, but the good stops there. This hotel is beyond mediocre, and you shouldn't expect non smoking here at all. The entire floor is non smoking and the smoke smell knocks you over at all hours. Walls paper thin, and since its most economical hotel in the area the clientele is less...

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Helpful?
Thank Bryan C
Jody M, General Manager at Candlewood Suites Polaris, responded to this review

Thank you for choosing to stay at our hotel and for providing feedback on your stay. I apologize that the stay was not a nice one for you. I see that you were in a room on our 1st floor which is a non-smoking floor. During your stay last week we did find a guest choosing to smoke at the...

lansing
Reviewed 20 April 2017 via mobile

After staying at Red Roof for most of trip we wanted to up grade somewhat. So paid extra $50 to stay here, with indoor pool spa. In the heart of Polaris. Was an upgrade. Nice clean room with suite. Fluffy towels, kitchenette coffee, ext. Nice bed. Only problem was spa was cold not hot. We laughed and moves on. Would...

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Helpful?
Thank sidnaw59
Jody M, General Manager at Candlewood Suites Polaris, responded to this review

Thank you for your recent stay. We greatly appreciate your feedback. I am sorry to hear that the hot tub was not at the proper temperature. We try our best to make sure that our indoor pool and hot tub are always in working order and at the proper temperatures, but sometimes we come up short. I am glad that...

Reviewed 19 April 2017

Very nice place to stay. Great location with a lot of things located close by. The people that work there are exceptionally nice and go out of there way to help with whatever you need. Paul is always very helpful when I stay ther.

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Helpful?
Thank DEBANDE
Jody M, General Manager at Candlewood Suites Polaris, responded to this review

Thank you for your recent stay. We greatly appreciate your comments and I will share them with Paul. We appreciate Paul for all he does for our team as well. It is nice to see him recognized. Thank you again and we hope to see you soon! Sincerely, Jody Mayer General Manager

Montpelier, Ohio
Reviewed 10 April 2017 via mobile

We stayed one night after attending the Equine Affair. Our room was very clean as I am one to check with a fine tooth comb. Bathroom was very clean, sheets and bedding smelled fresh. The only 2 complaints that I have is the hot tub was luke warm at best but the overall pool area was clean. Also would like...

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Helpful?
Thank RCHELE
Jody M, General Manager at Candlewood Suites Polaris, responded to this review

Thank you for choosing to stay with us during your recent visit for Equine Affair. We appreciate hearing that you enjoyed your stay and the cleanliness of the room. I am sorry that our hot tub was not as hot as it should be. We try to ensure that it is always at the proper temperature but sometimes due to...

Reno, Nevada
Reviewed 28 February 2017

I come to Columbus 4 - 6 times a year on business and I try to always stay at Candlewood Polaris. The staff is always friendly and helpful. On this recent trip, even though it had been several months, Paul recognized me and called me by name. On a previous trip the area suffered a power outage and Michael made...

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Helpful?
1Thank hoganjj
Jody M, General Manager at Candlewood Suites Polaris, responded to this review

Thank you for choosing to stay with us. We greatly appreciate your comments in regards to Paul and Michael. They are definitely both a great asset to our hotel. I will be sure to share your comments with them. We look forward to your return to the hotel in the future. Sincerely, Jody Mayer General Manager

Medina, Ohio
Reviewed 28 November 2016

For $148 you would expect "some" luxuries. Compared to the many other suites and upscale hotels we've stayed, this one is just so blah. Just because you have a dvd player in the room doesn't make up for the lack of cable tv stations. There are no ice machines, no complimentary breakfast. Also, you're afraid to use anything in the...

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Helpful?
Thank Metoer1962
IHGService, Guest Relations Manager at Candlewood Suites Polaris, responded to this review

Dear Metoer1962, Thank you for taking time to post a review about our hotel. It is unfortunate to learn that you were not able to fully enjoy your stay due to the bed condition, the cable service provider and with the other aspects that negatively affected your overall satisfaction. I have forwarded your feedback to our hotel management to work...

Uniontown, Ohio
Reviewed 4 November 2016

I try to book these suite type places when I can. It is nice to be away from home and have the luxury of a kitchenette. I was so disappointed with this location. I travel for work so WIFI is essential. I could not get more than 3-4 minutes of WIFI. I finally used my phone as a hot spot....

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Helpful?
Thank jspargo
Jody M, General Manager at Candlewood Suites Polaris, responded to this review

Thank you for choosing to stay with us and for completing a review of your stay. We apologize that the stay was not up to our standards. Our handicapped rooms feature a sink that is not part of a vanity that is connected to the wall. I apologize that the sink came detached from the wall during your stay. Our...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Consider us home at Candlewood Suites Hotel - Columbus/Polaris. Our property features Studios with 1 Queen Bed, Studios with 2 Double beds, and One Bedroom Suites (a queen bed plus pullout sofa) and have fully equipped kitchens with amenities such as a full size refrigerator with an ice maker, 2 burner stovetop, dishwasher, and cooking and eating utensils. Relax in an overstuffed recliner and watch a complimentary movie (a DVD player is provided in your room). Enjoy other complimentary services such as free local calls and high speed Internet access. Visit our 24 hour convenience store, or work off some stress in our Fitness Center while you do your laundry in our complimentary laundry facility. Our hotel is also pet friendly so you can bring your dog or cat as well. (Fees apply). ... more   less 

Additional Information about Candlewood Suites Polaris

Address: 8515 Lyra Dr, Columbus, OH 43240-2026
Region: United States > Ohio > Columbus
Price Range: $143 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Polaris 2.5*
Number of rooms: 122
Reservation Options:
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Also Known As:
Candlewood Suites Polaris Hotel Columbus
Candlewood Suites Columbus
Candlewood Columbus
Columbus Candlewood Suites
Candlewood Suites Polaris Columbus, Ohio
Hotel Style:
#29 Family Hotel in Columbus
#42 Business Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Polaris staff and other travellers.
4 questions
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Questions? Get answers from Candlewood Suites Polaris staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you don't get a queen size bed if there are two of you.”
683delphinep, 23 May 2017 | Read review
“One bedroom suites are very nice and roomy.”
DEBANDE, 19 Apr 2017 | Read review
“Ground floor”
Metoer1962, 28 Nov 2016 | Read review
“Nice suite with kitchenette if vacationing on a budget can cook in to save money!”
heatherhW8847YB, 30 Oct 2016 | Read review
“Good hotel”
106surenb, 22 Aug 2016 | Read review
5 of 5
Booking.com
US$99* /night
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Hotwire.comUS$99
TripAdvisorUS$99
HotelQuicklyUS$123
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Prices are for 1 room, 2 adults
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