We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Candlewood Suites Polaris

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Candlewood Suites Polaris
Candlewood Suites Polaris
Panoramas (4)
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

157 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 155: English reviews
Start your review of Candlewood Suites Polaris
 Click to rate
lansing
Reviewed 5 days ago NEWvia mobile

After staying at Red Roof for most of trip we wanted to up grade somewhat. So paid extra $50 to stay here, with indoor pool spa. In the heart of Polaris. Was an upgrade. Nice clean room with suite. Fluffy towels, kitchenette coffee, ext. Nice bed. Only problem was spa was cold not hot. We laughed and moves on. Would...

 Report
Helpful?
Thank sidnaw59
Jody M, General Manager at Candlewood Suites Polaris, responded to this review

Thank you for your recent stay. We greatly appreciate your feedback. I am sorry to hear that the hot tub was not at the proper temperature. We try our best to make sure that our indoor pool and hot tub are always in working order and at the proper temperatures, but sometimes we come up short. I am glad that...

Reviewed 6 days ago NEW

Very nice place to stay. Great location with a lot of things located close by. The people that work there are exceptionally nice and go out of there way to help with whatever you need. Paul is always very helpful when I stay ther.

 Report
Helpful?
Thank DEBANDE
Jody M, General Manager at Candlewood Suites Polaris, responded to this review

Thank you for your recent stay. We greatly appreciate your comments and I will share them with Paul. We appreciate Paul for all he does for our team as well. It is nice to see him recognized. Thank you again and we hope to see you soon! Sincerely, Jody Mayer General Manager

Montpelier, Ohio
Reviewed 2 weeks ago via mobile

We stayed one night after attending the Equine Affair. Our room was very clean as I am one to check with a fine tooth comb. Bathroom was very clean, sheets and bedding smelled fresh. The only 2 complaints that I have is the hot tub was luke warm at best but the overall pool area was clean. Also would like...

 Report
Helpful?
Thank RCHELE
Jody M, General Manager at Candlewood Suites Polaris, responded to this review

Thank you for choosing to stay with us during your recent visit for Equine Affair. We appreciate hearing that you enjoyed your stay and the cleanliness of the room. I am sorry that our hot tub was not as hot as it should be. We try to ensure that it is always at the proper temperature but sometimes due to...

Reno, Nevada
Reviewed 28 February 2017

I come to Columbus 4 - 6 times a year on business and I try to always stay at Candlewood Polaris. The staff is always friendly and helpful. On this recent trip, even though it had been several months, Paul recognized me and called me by name. On a previous trip the area suffered a power outage and Michael made...

 Report
Helpful?
1Thank hoganjj
Jody M, General Manager at Candlewood Suites Polaris, responded to this review

Thank you for choosing to stay with us. We greatly appreciate your comments in regards to Paul and Michael. They are definitely both a great asset to our hotel. I will be sure to share your comments with them. We look forward to your return to the hotel in the future. Sincerely, Jody Mayer General Manager

Medina, Ohio
Reviewed 28 November 2016

For $148 you would expect "some" luxuries. Compared to the many other suites and upscale hotels we've stayed, this one is just so blah. Just because you have a dvd player in the room doesn't make up for the lack of cable tv stations. There are no ice machines, no complimentary breakfast. Also, you're afraid to use anything in the...

 Report
Helpful?
Thank Metoer1962
IHGService, Guest Relations Manager at Candlewood Suites Polaris, responded to this review

Dear Metoer1962, Thank you for taking time to post a review about our hotel. It is unfortunate to learn that you were not able to fully enjoy your stay due to the bed condition, the cable service provider and with the other aspects that negatively affected your overall satisfaction. I have forwarded your feedback to our hotel management to work...

Uniontown, Ohio
Reviewed 4 November 2016

I try to book these suite type places when I can. It is nice to be away from home and have the luxury of a kitchenette. I was so disappointed with this location. I travel for work so WIFI is essential. I could not get more than 3-4 minutes of WIFI. I finally used my phone as a hot spot....

 Report
Helpful?
Thank jspargo
Jody M, General Manager at Candlewood Suites Polaris, responded to this review

Thank you for choosing to stay with us and for completing a review of your stay. We apologize that the stay was not up to our standards. Our handicapped rooms feature a sink that is not part of a vanity that is connected to the wall. I apologize that the sink came detached from the wall during your stay. Our...

Reviewed 30 October 2016

I had a wonderful stay, the staff was friendly and courteous. The room was clean and nicely maintained. Pool and exercise room are great! I would definitely stay again. If you stay make sure to say Hi to Richard, he has a winning personality and contagious smile!!

 Report
Helpful?
Thank Heather H
Jody M, General Manager at Candlewood Suites Polaris, responded to this review

Thank you for choosing to stay with us and for taking the time to complete a review. We greatly appreciate hearing your feedback. Our Executive Housekeeper, Richard, does a great job for us at the hotel and we appreciate seeing his personality and hard work being recognized by our guests. I have shared your comments with him as well. Thank...

Reviewed 30 October 2016 via mobile

Our stay was okay. The pool/ jacuzzi was the best part of our stay. The location is another plus, you are located right by a variety of stores, restaurants (located right behind Quaker Steak and Lube) and mall. If you like to shop stay here.

 Report
Helpful?
Thank traveler5797
Jody M, General Manager at Candlewood Suites Polaris, responded to this review

Thank you for your recent stay with us and for completing a review. We greatly appreciate hearing all feedback from our guests so that we can focus on to enhance all guests experiences. We are glad to hear that you enjoyed the indoor hot tub and pool. Our location does offer a good number of restaurants within walking distance and...

Medina, Ohio
Reviewed 2 October 2016 via mobile

This was our 2nd stay here & it was great! The room is clean, spacious & comfortable. The staff is always pleasant & helpful. It is a great location- close to many restaurants & shopping. We will definitely make this our "go to " hotel when we visit our son.

 Report
Helpful?
Thank Reese0924
Jody M, General Manager at Candlewood Suites Polaris, responded to this review

Thank you for returning to our hotel. We greatly appreciate your feedback and are glad that you had a great experience with us. We look forward to your next stay soon! Sincerely, Jody Mayer General Manager

West Palm Beach, Florida
Reviewed 25 September 2016

This hotel makes you feel at home the cleanliness is superb the staff is excellent, from Maintenance to the front desk and housekeeping make it pleasant enough you don't want to leave. Jody the GM has an excellent staff in Mashanna to Paul and Richard and the Maintenance man with the dreds I can not remember his name went above...

 Report
Helpful?
Thank lainedunsmoor
Jody M, General Manager at Candlewood Suites Polaris, responded to this review

Thank you for taking the time to complete a review of your stay. It is nice to see our staff recognized for their hard work and appreciate your comments. We are sorry that you were not able to stay longer as well. I will share your comments with all of the staff and especially those that you mentioned in the...

189 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (22)
Viewed
Hotel & Grounds (1)
Viewed
Bathroom (1)
Viewed
Room/Suite (3)
Viewed
Business Centre/Function Rooms (6)
Viewed
Other (11)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (132)
Viewed
Amenities (17)
Viewed
Double Room (27)
Viewed
One Bedroom Suite (38)
Viewed
Pool (3)
Viewed
Queen Studio (27)
Viewed
The Hotel (20)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (35)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (17)
Viewed
Bathroom (1)
Viewed
Pool/Beach Area (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Columbus hotels
0.2 km away
Comfort Inn North Polaris
Comfort Inn North Polaris
#36 of 143 in Columbus
225 reviews
0.8 km away
Residence Inn Columbus Polaris
0.2 km away
Extended Stay America - Columbus - Polaris
Show Prices
Show Prices
Show Prices
1.3 km away
Cambria hotel & suites Columbus - Polaris
0.6 km away
Hampton Inn & Suites Columbus Polaris
0.7 km away
Four Points by Sheraton Columbus - Polaris
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Consider us home at Candlewood Suites Hotel - Columbus/Polaris. Our property features Studios with 1 Queen Bed, Studios with 2 Double beds, and One Bedroom Suites (a queen bed plus pullout sofa) and have fully equipped kitchens with amenities such as a full size refrigerator with an ice maker, 2 burner stovetop, dishwasher, and cooking and eating utensils. Relax in an overstuffed recliner and watch a complimentary movie (a DVD player is provided in your room). Enjoy other complimentary services such as free local calls and high speed Internet access. Visit our 24 hour convenience store, or work off some stress in our Fitness Center while you do your laundry in our complimentary laundry facility. Our hotel is also pet friendly so you can bring your dog or cat as well. (Fees apply). ... more   less 

Additional Information about Candlewood Suites Polaris

Address: 8515 Lyra Dr, Columbus, OH 43240-2026
Region: United States > Ohio > Columbus
Price Range: $140 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Polaris 2.5*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Priceline, IHG, Expedia, Travelocity and Cheap Tickets so you can book your Candlewood Suites Polaris reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Candlewood Suites Polaris Hotel Columbus
Candlewood Suites Columbus
Candlewood Columbus
Columbus Candlewood Suites
Candlewood Suites Polaris Columbus, Ohio
Hotel Style:
#29 Family Hotel in Columbus
#42 Business Hotel in Columbus
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Polaris staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Candlewood Suites Polaris staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One bedroom suites are very nice and roomy.”
DEBANDE, 19 Apr 2017 | Read review
“Ground floor”
Metoer1962, 28 Nov 2016 | Read review
“Nice suite with kitchenette if vacationing on a budget can cook in to save money!”
heatherhW8847YB, 30 Oct 2016 | Read review
“Good hotel”
106surenb, 22 Aug 2016 | Read review
“Ask if there is a smoke free floor.”
tarasT3342NK, 22 Jul 2016 | Read review
5 of 5