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Best Western Suites

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Traveller (18)
Room & Suite (45)
Pool & Beach (7)
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Overview
  • Excellent55%
  • Very good30%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Offers from Best Western Suites
Special Offer: BOOK DIRECT & SAVE
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (410)
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Traveller rating
217
124
43
13
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LanguageEnglish
217
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12
Show reviews that mention
All reviewsinternet worked wellbreakfast roombreakfast choiceshot tubgreat hoteldefinitely stay at this hotel againmusty smellwould recommend this hotel to anyonebeds were very comfortablenice staythe entire hotelcolumbus areabagelsclean hotelhotel staffupon checkconvenient location
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11 - 15 of 409 reviews
Reviewed February 25, 2018

The carpet in the hallways is disgusting, multiple places where there has been vomit/spills where they have cleaned up the mess, but not actually cleaned the carpet. Evening check-in staff was friendly but morning check-out person was rude and inattentive. When I asked her about...More

Thank SJD261
Response from BWManagerCynthia, General Manager at Best Western SuitesResponded February 26, 2018

I want to apologize for the staff being rude to you, that is not how we do things here. Our guest is priority and seeing that their needs are met is what we take pride in. I thank you for taking time to bring this...More

Reviewed February 9, 2018

It was very clean and the internet was fast and the food was good. The check in and check out was quick and easy in and out also the employee was very nice also the room was at a nice temperature is was a nice...More

Review collected in partnership with Best Western
Thank 13chrystall
Response from BWManagerCynthia, General Manager at Best Western SuitesResponded February 26, 2018

Thank you for taking time to let Trip Advisor know how we are doing and how you enjoyed your stay with us. We hope to see you again on your next trip to Columbus. Thank you for staying with us.

Reviewed February 6, 2018 via mobile

I had stayed at this property once before and I was less than impressed. But my second visit and all the ones after that have been superb. It’s a clean place at a fair price and it’s cozy and quiet. Most of the staff here...More

Thank Joe S
Response from BWManagerCynthia, General Manager at Best Western SuitesResponded February 9, 2018

Thank You Joe for taking the time to let the world know how we are doing. It looks like you covered everything. I am glad you will be a return guest again and again. I want to apologize for the reaction you are receiving from...More

Reviewed February 5, 2018 via mobile

Probably the best breakfast I’ve ever had in a hotel in a looong time! Everyone was extremely friendly and the entire hotel is super clean. The kitchen help was very polite. Lobby was a little hard to find but no big deal.More

Thank Slicer6
Response from BWManagerCynthia, General Manager at Best Western SuitesResponded February 6, 2018

Thank you for taking time to respond to "Trip Advisor". I am glad you had a great stay and enjoyed the breakfast. We alternate our hot items daily and some items are available everyday. I understand the lobby situation, the back of the building looks...More

Reviewed January 2, 2018 via mobile

Called at the last minute to get two rooms for family traveling from Midwest to east coast. Hit bad weather and needed to stop for the night. The person taking the reservation was great...very very accommodating. Rooms were clean, comfortable, exactly what was needed. Thanks...More

Thank Penny T
Response from BWManagerCynthia, General Manager at Best Western SuitesResponded January 4, 2018

The weather has been very bad for traveling. I am glad we could help you with your reservations. Thank you for letting the world know how we are doing. Thank you for the recommendation.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$98 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Columbus
#26 Business Hotel in Columbus
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$98 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Columbus
#26 Business Hotel in Columbus
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (18)
Room & Suite (45)
Pool & Beach (7)
Dining (2)
Amenities (6)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Larry h
September 26, 2016|
Answer
Response from Mel P | Reviewed this property |
Give them a call, or check your e-mail confirmation reservation.
0
Votes
301diana
November 6, 2015|
AnswerShow all 4 answers
Response from BWManagerCynthia | Property representative |
Hi, I am sorry we are not pet friendly. We do have other hotels in the area that will accept pets like the Laquinta, Hawthorne, and others.
0
Votes
301diana
November 6, 2015|
AnswerShow all 2 answers
Response from ahaskell | Reviewed this property |
No pets.
0
Votes
Room Tips
"Only two floors, but I always prefer the ground (next to pool, gym, laundry and breakfast room, easy when you..."
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"was on first floor."
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"room 202 or 201"
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"Farther down the hall from the lobby, and upstairs if you don't like to hear footsteps overhead."
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