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Residence Inn Columbus Downtown

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#29 of 142 Hotels in Columbus
Certificate of Excellence
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Residence Inn Columbus Downtown
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317 Reviews from our TripAdvisor Community

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Showing 315: English reviews
Mentor, Ohio
Reviewed 2 weeks ago

We were two of very few people staying here during Christmas week 2016. The valet attendants were the best part of the stay. They were cordial and helpful. We were passing through and the drive had gotten a little long. We stopped in C-Bus for dinner and decided to stay and made the reservation via the Marriott web site a...

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Helpful?
Thank j0nash77
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear j0nash77, Thank you for sharing a review about your recent stay. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from a past visit. I sincerely regret your encounter with our bar attendant; please forgive us. Additionally, I regret that your room was not clean to our usual standards. Your...

Lincoln, Nebraska
Reviewed 3 weeks ago

This hotel is in the downtown area conveniently located to tourist attractions and several outstanding restaurants. The staff were friendly and helpful. They (especially the valet guys) were particularly helpful as to what to see in town and gave excellent recommendations as to dining in the area. The rooms were spacious and well appointed. We were stranded because of weather...

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Helpful?
Thank arejbee1
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear arejbee1, We’re happy to hear from you and glad to know you enjoyed your stay. I’m pleased you found our location and service pleasant. We appreciate you choosing our hotel while. Thank you for your kind feedback and we look forward to hosting you again. Safe Travels, Robert Kennedy General Manager

Winchester, Virginia
Reviewed 5 weeks ago via mobile

We stayed here on business and it was fantastic. The staff was helpful and accommodating, the rooms were fresh and clean, the wifi was amazing as was the breakfast. We will be glad to stay here again!

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Helpful?
Thank Aaron123blw
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Aaron123blw, Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service. Your kind words let us know the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice. Best, Robert Kennedy General Manager

Chicago, Illinois
Reviewed 30 November 2016 via mobile

This is a standard Residence Inn hotel located in a former bank building. The former bank vault has been turned into the hotel breakfast area, which is interesting. There's a lot of construction happening in the lobby as a new restaurant/bar is being built. I'm sure it'll be nice when it's done but in the meantime, the noise if annoying....

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Helpful?
Thank Ruth R
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Ruth R, I'm glad you found our accommodations spacious, modern and clean, but I'm very sorry that our lobby renovations interrupted your comfort. We do our best to minimize the impact to our guests, but we seem to have fallen short during your visit. Please forgive us. We hope that you will return to see our completed results. Thank...

Reviewed 27 November 2016 via mobile

This hotel is really cool. It is in an old bank so the architecture is beautiful and the breakfast bar is in the old vault and they have kept the door on it so that was interesting to look at. Clean room, comfy bed. Had a tiny kitchen but it was perfect for us since we had brought our leftover...

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Helpful?
Thank Donielle W
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Donielle W, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly unique setting and amenities while visiting for the game. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the downtown area. Best, Robert...

Louisville, KY
Reviewed 19 November 2016 via mobile

From the minute we met the parking valet, the front desk staff, and walking off the elevator on our floor and running into the cleaning staff, we knew this was a special place. It is crystal clear that customer service is at the top of the training agenda! Everyone was outstanding and went out of their way to make us...

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Helpful?
Thank G_Louisville
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear G_Louisville, I'm so glad you enjoyed your stay. It is wonderful to know that you found our hotel comfortable and our associates friendly. Your review and recommendation are welcomed and appreciated. Thank you for staying with us. Best, Robert Kennedy General Manager

Reviewed 12 November 2016

As other reviewers have mentioned this hotel is in a beautiful old bank, and when the renovations are finished in the lobby it will be a beautiful space. Room was a good size and included a small kitchen, and it was also very useful to have a laundrette in the building rather than very expensive laundry service. Breakfast wasn't great...

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Helpful?
Thank Emma G
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Emma G, Our associates make sincere hospitality their priority. We appreciate hearing from you and are glad to know you enjoyed our hotel and the level of service we provide. We look forward to seeing you upon your return to the area! Best, Robert Kennedy General Manager

Indianapolis, IN, United States
Reviewed 26 October 2016

This hotel was a former bank. They have kept the lock boxes and part of the old bank within the lobby. Looking up are soaring ceilings with interesting architecture. The elevators are painted like bank vault doors. Extremely clean and the service was fantastic - Brian at the front desk was super! They have complimentary breakfast which was very good...

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Helpful?
Thank Christy M
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Christy M, We’re happy to hear from you, and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again. Best, Robert Kennedy General Manager

Reviewed 19 October 2016

Located on a quiet downtown street that puts you a block from the Capital building. The hotel is in an old bank and they have kept quite a few features of the bank, including putting the breakfast area in the vault. The restaurant is quiet, clean, and within walking distance to lots of places including the arena. Will be staying...

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Helpful?
Thank Thomes1993
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear Thomes1993, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. Thank you for taking the time to share your experience. We enjoy hearing that you found our service friendly, location convenient and accommodations comfortable. We appreciate your review and recommendation and look forward to your return. Best, Robert Kennedy General Manager

Lansdale, Pennsylvania
Reviewed 10 October 2016

1st time stay at this residence Inn, and I most very impressed. The location is in an old bank property in the city and the architecture inside is stellar. Only wish they would do more with the lobby for greater experience. The room itself was above grade for a residence inn. Clean and had a great comfortable bed. Internet was...

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Helpful?
Thank sal c
ConcordHospitality, General Manager at Residence Inn Columbus Downtown, responded to this review

Dear sal c, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly look forward to your return visit. Best, Robert Kennedy General Manager

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Residence Inn Columbus Downtown hotel offers contemporary all-suite accommodations in the exquisitely renovated Historic Buckeye Building. This high-rise hotel in Downtown Columbus will impress you from the moment you arrive with the lobby's soaring 40-foot ceiling. Specializing in extended-stays, our Columbus hotel features newly renovated, spacious suites with fully equipped kitchens, living and work areas, luxury bedding and free Wi-Fi. In the morning, indulge in a variety of healthy and hearty favorites from our complimentary hot breakfast buffet. During downtime, work up a sweat in our state-of-the-art fitness center featuring free weights and cardio equipment with TV screens. ... more   less 

Additional Information about Residence Inn Columbus Downtown

Address: 36 E Gay St, Columbus, OH 43215-3108
Region: United States > Ohio > Columbus
Price Range: $231 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Columbus Downtown 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
Residence Inn Columbus Downtown Hotel Columbus
Columbus Residence Inn
Residence Inn Columbus Downtown Ohio
Hotel Style:
#11 Romantic Hotel in Columbus
#20 Family Hotel in Columbus
#25 Business Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Columbus Downtown staff and other travellers.
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Questions? Get answers from Residence Inn Columbus Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good place for a longer term stay with full kitchen. Not much on this end of town to do & quite a walk to the Short North.”
 of 5 bubbles j0nash77, 2 Jan 2017 | Read review
“Upper floors are best”
 of 5 bubbles arejbee1, 30 Dec 2016 | Read review
“Go for a high floor and ask for a view. 1 beds all look towards the convention center and not the river, worth it for the extra space tho.”
 of 5 bubbles WanderingPicts, 27 Aug 2016 | Read review
“high floor away from elevator”
 of 5 bubbles dcfiread, 25 Aug 2016 | Read review
“I believe upper floors may be good.”
 of 5 bubbles Viaggiatore0607, 20 Jul 2016 | Read review
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