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Embassy Suites by Hilton Columbus

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905 Reviews from our TripAdvisor Community

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Showing 898: English reviews
Oxford michigan
Reviewed 2 weeks ago

Lots of maintenance and staff issues. Dirty room. Elevator (1 of 4) not working. No service elevator so lots of staff use of guest elevators. Room service order lost for over 1 hour. When called to check told kitchen was now closed. Breakfast requires that you be physically present at grill to order (i.e. My wife couldn't order two omelets,...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 71jefferyb
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

Thank you for taking the time to provide feedback regarding your stay. I regret that the hotel did not meet your expectations. We are in the process of evaluating opportunities for improvement and appreciate your input!

Hanford, United States
Reviewed 3 weeks ago

The staff really makes it. Rooms are spacious and comfortable. The reception is a great place to dine in and meet great people or have a quiet bite to eat. the pool area is well kept and gorgeous. The shuttle will take you to and from the airport and many of the fine eateries in the area. I will definitely...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank T6936XMadamb
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

Thank you for complimenting our staff here at the Embassy Suites by Hilton Columbus, we will be sure to let them know. Your good review is appreciated and we look forward to seeing you again in the future.

Miami, Florida
Reviewed 3 weeks ago

The Embassy suite is pretty much a home from home... Love the place and their staff!!! Very professional at all times. Will definitely stay again no questions ask. The only thing I will say is that the gym is a bit small and not to many options to do a good rutine of weights.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank louismI4470XJ
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

Thank you for complimenting our staff and our hotel. We are glad you enjoyed your stay and look forward to seeing you again in the future.

Gainesville, Virginia
Reviewed 3 weeks ago

This hotel is located right next to the highway with some offices and residences near by. Looks like most of the property recently went through renovations. The lobby and breakfast areas where very well appointed. All the staff we ran into were nice, friendly and helpful. Our suite had newer furnishings and was comfortable but just did not seem all...

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Helpful?
Thank FrequentTraveler1225
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

I'm so sorry for your poor experience this week at our hotel. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best in lodging and service so our lapses during your stay are being taken very seriously.

Oregon, United States
Reviewed 3 weeks ago

Avoid on the weekend...very noisy. the people are great, food is abundant and good. But the noise ruined for us. Many families, noise carries from floor to floor because of the open atrium design. Manager reception was much appreciated on a Saturday night...a bonus.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Steven S
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

I appreciate your review of your recent experience at our hotel. I'm very sorry you had a disappointing experience with us, and I addressed these issues with our staff. Your feedback helps us improve. Thank you once again for your comments.

Monroe, Ohio
Reviewed 4 weeks ago

Good time with a friend shopping, tried a Salt Cave (bad experience), and finished stuffing envelopes for our reunion. Wonderful time. Room was comfortable, clean and happy hour was great! We will be back!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank lindapI3801RH
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

We are glad you and your friends enjoyed your stay here at the Embassy Suites by Hilton Columbus. Thank you for your good review and we look forward to your next visit.

Cincinnati, Ohio
Reviewed 4 weeks ago

This is the place to stay. Its much more than I expected. It has been renovated to make it more pleasing and seating to sit and chat or a nice comfortable place to eat. Thank you staff for making our stay so memorable.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 30terrym
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

We are glad our hotel was more then you expected. Thank you for your good review and please return again. We will be sure to let the staff here at the Embassy Suites by Hilton Columbus know of your good review.

Reno, Nevada
Reviewed 4 weeks ago via mobile

Our room was cozy and the beds were comfy. We were with friends and we really appreciated the sliding door between rooms for privacy. We saved so much money staying in the hotel and making a meal on the cocktail food which was basic but tasty. The cocktails were great for the price (free)! Breakfast was also very good. I...

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Helpful?
Thank Mayandollar
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

We are glad you enjoyed your room and the pool. Thank you for your good review and please come back again soon.

Las Vegas, Nevada
Reviewed 5 weeks ago

Rooms need updated Elevators not working properly Bedding fair. On the upside breakfast was very good as was the managers reception. Side entry door not working properly. Staff could have been more helpful

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Robert S
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

I was disappointed to learn of your experience at our hotel, regret that we did not provide a level of service that anticipated and responded to your needs. I apologize for the issues that you reported, and hope to have a future opportunity to regain your confidence and goodwill.

New London, Ohio
Reviewed 5 weeks ago

My room was great, the staff was more than willing to help and also asked in passing if you were finding everything ok. I needed a late check-out as I was there for a business function and needed to change clothes after the morning meeting and they were accommodating. Because of my reason for being there I had opportunties where...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank KalynWise
KanaHotelGroup, Manager at Embassy Suites by Hilton Columbus, responded to this review

We were glad to accommodate your needs during your stay here at the Embassy Suites by Hilton Columbus. Thank you for taking the time to give our hotel such a good review and we hope you get the opportunity to stay here with us again.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
The Embassy Suites Columbus is an all-suite hotel in Columbus, Ohio, close to local corporations and area attractions. Our hotel is located 15 minutes away from Port Columbus International Airport and Ohio State University Airport.Stay at this 221-suite hotel that features a living room and separate bedroom. Our suites offer 500 sq. ft. of space, a refrigerator and microwave, 42-inch flat-screen HDTVs. ... more   less 

Additional Information about Embassy Suites by Hilton Columbus

Address: 2700 Corporate Exchange Dr, Columbus, OH 43231
Region: United States > Ohio > Columbus
Price Range: $214 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Columbus 3.5*
Number of rooms: 221
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com and Travelocity so you can book your Embassy Suites by Hilton Columbus reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Columbus
Columbus Embassy Suites
Embassy Suites By Hilton Columbus Ohio
Hotel Style:
#23 Business Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Columbus staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Columbus staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose room on opposite side of hotel from highway 270. Quieter.”
 of 5 bubbles 996joec, 18 Mar 2017 | Read review
“higher floors may be a bit quieter but you may wait for an elevator longer”
 of 5 bubbles Fulldemo, 12 Mar 2017 | Read review
“Best rooms are higher as the noise from lobby is less noticeable.”
 of 5 bubbles michaellB9255HG, 3 Jan 2017 | Read review
“Some of our guests stayed in this hotel. Reports were all very positive.”
 of 5 bubbles 633rjl, 8 Dec 2016 | Read review
“If you are impatient choose a lower floor, Elderly choose a lower floor, Quiet rooms are further up”
 of 5 bubbles TrippingDaily, 15 Nov 2016 | Read review
5 of 5