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Crowne Plaza Columbus Downtown

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468 Reviews from our TripAdvisor Community

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Showing 464: English reviews
Saskatchewan
Reviewed 10 February 2014

Nice hotel. We were on the 11th floor in a renovated room. The front desk staff was quick and easy to check in. Our room was spacious and very nice. The hot water in the shower/tub never did quite heat up enough, but we just ran it as hot as we could. The pool is quite simply not worse the...

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Helpful?
Thank bdcsk
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear BDCSK, Thank you for staying at the Crowne Plaza for your recent trip to Columbus. Im happy to hear you enjoyed your room and that the front desk proved to be helpful! We hope to see you again soon during the NHL season! Dirk Bengel General Manager Crowne Plaza- Columbus Downtown

Reviewed 3 February 2014 via mobile

Nice hotel. Always enjoy staying here. Only complaint was no conveniently located outlets to plug in electronics except in restroom. I had to move a desk to pull out a power strip (which was located behind a dresser) in order to use.

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1Thank Angela M
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear Angela M, Thank you for staying at the Crowne Plaza for your recent trip to Columbus. I will keep your comment about the outlets in mind and share with the staff. Please visit us again soon! Dirk Bengel General Manager Crowne Plaza- Columbus Downtown

Elkins, West Virginia
Reviewed 29 January 2014

The room I was in was obviously recently renovated and was very nice. I did have to suffer with one morning with no hot water. The hotel was nearly full due to a couple of conferences, which I'm sure is the reason why, but still not a great moment. Overall had a good experience, and would stay here again.

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1Thank meggpegg
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear MeggPegg, Thank you for staying at the Crowne Plaza for your recent trip to Ohio. Im happy to hear that you enjoyed our recently renovated room! We did not have hot water for a short period because of a pipe bursting due to the abnormally cold weather. I apologize for the inconvenience; I hope to see you again soon!...

Corydon
Reviewed 28 January 2014

We arrived at the Crowne Plaza on a very very cold night in January. The staff greeted us warmly and got us settled into very quickly. Our room was clean and warm. The Valet staff was incredible. It snowed 8 inches while we were there and even in the horrible cold and snow the valet staff was friendly and helpful.

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Thank SquireBooneCaverns
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear Cavebat, Thank you for staying at the Crowne Plaza for your recent trip to Columbus! I am so happy to hear your room was clean and warm and you received wonderful service. I have shared your review with your front desk and valet staff. Thanks again for the kind words. Dirk Bengel General Manager Crowne Plaza Downtown Columbus

Jackson, Ohio
Reviewed 17 January 2014

I am totally surprised what a year makes. I can not give a glowing review this year as I did last year. First of all, the room we stayed in 1) after showering for about 5 minutes, the water pressure would reduce by over 50%. It was like there was a timer or a meter on it and if you...

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2Thank Jim M
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear Jim M, Thank you for staying at the Crowne Plaza for your recent trip to Columbus. I am so sorry to hear about the difficulties you experienced during your stay. Because of the extremely cold weather this winter, we have had to fix pipes that affect our water pressure on numerous occasions. After looking into your account further, it...

Pittsburgh, Pennsylvania
Reviewed 11 January 2014

My husband and I went back in November for a Pittsburgh Penguins/Columbus Blue Jackets game. The staff maintained their friendly demeanor throughout check in, even though there were a lot of guests coming in. It also went quick, due to they had 3 staff members checking people in (I once went to a playoff game in another city where the...

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Thank Burghdutchess
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear Burghdutchess, Thank you for staying at the Crowne Plaza for your recent trip to Columbus! Wow, we love hearing that you enjoyed the room as well as the staff and location. Thank you for your kind words. We hope to see you again soon. Dirk Bengel General Manager Crowne Plaza- Downtown Columbus

Ohio
Reviewed 7 January 2014

We thoroughly enjoyed our stay here. The staff was great. Rooms were nice. And it comes with a great location! The only downfall we found was the pool being hard to get to and it was kind of small. It also has a few arcade games which was different. Never tried the food though.

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Thank NLE0
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear NLE0, Thank you for staying at the Crowne Plaza for your recent trip to Columbus! I am so happy to hear that the room and staff were great. Hopefully we see you soon! Dirk Bengel General Manager Crowne Plaza- Downtown Columbus

Weirton, West Virginia, United States
Reviewed 31 December 2013

We stayed 2 days to go see the Penguins play (I'm from Pittsburgh). I used my rewards from IHG, but if I had paid I would say this place is a great value. Staff was very helpful and took give me "directions for an idiot" to everywhere I wanted to go...I appreciated that as I have no sense of direction....

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Thank Jason B
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear Jason B, Thank you for staying at the Crowne Plaza for your trip to Columbus for the Penguins game! We love hearing that our staff is helpful and the rooms are clean. I have forwarded your review onto the entire staff. We hope to see you in the arena district again soon! Dirk Bengel General Manager Crowne Plaza –...

New Albany, Ohio
Reviewed 10 December 2013

Our Holiday Gala was a success because of the staff at the Crowne Plaza. They welcomed & made the event so seamless. Food, Facility, staff, but most importantly the warmth we felt during our Gala... Thank you again for making our event FABULOUS for the 5th year in a row... The Central Ohio HFMA Chapter

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Thank Jeffrey C
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear Jeffrey C, I am beyond thrilled to hear that you enjoyed your Holiday Gala here at the Crowne Plaza! Thank you for your kind words; I have passed this review onto our entire staff. Please visit us again soon! Dirk Bengel General Manager Crowne Plaza – Downtown Columbus

Las Vegas, NV
Reviewed 29 November 2013

We spent 3 days at the Crowne Plaza in Columbus in late November. The hotel is located in the central downtown area and is connected to the convention center by a skybridge. Nice amenity to have when the temperature is 20 degrees. The hotel is clean, the room we stayed in was on the top floor and was spacious, had...

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Helpful?
Thank JimB58
Dirk B, General Manager at Crowne Plaza Columbus Downtown, responded to this review

Dear JimB58, Thank you for staying at the Crowne Plaza for your recent trip to Columbus! I am happy to hear that you enjoyed your spacious room and bed. I have forwarded this review onto our front desk staff as well as Max and Erma’s. Please visit us again soon! Dirk Bengel General Manager Crowne Plaza- Downtown Columbus

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in the Arena District, the Crowne Plaza Hotel Columbus Downtown is attached to Nationwide Insurance and directly across the street from and attached to the Greater Columbus Convention Center. This upscale downtown Columbus hotel is within walking distance of the North Market and fashionable Short North Neighborhood all packed with unique shopping, dining, and nightlife. Nationwide Arena, home of the Columbus Blue Jackets and host to live performances year-round, and Huntington Park, home of the AAA Columbus Clippers, are just blocks away and are bordered by cobblestone streets lined with trendy restaurants and cafes. Our Hotel features a state of the art business center, coffee bar, and enjoy our tapas and wine menus at our Boulevard Bar. Take in a live concert at the LC Pavilion or sit back and enjoy a movie at the Studio Movie Grill. We are close to other Columbus destinations including the Museum of Art, COSI, Historic German Village, Victorian Village, and The Ohio State University. The Crowne Plaza Hotel Columbus Downtown provides a perfect setting for successful business meetings, memorable social gatherings, and exquisite wedding receptions. ... more   less 

Additional Information about Crowne Plaza Columbus Downtown

Address: 33 E Nationwide Blvd, Columbus, OH 43215-2512
Region: United States > Ohio > Columbus
Price Range: $158 - $439 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Columbus Downtown 3.5*
Number of rooms: 377
Reservation Options:
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Also Known As:
Crowne Plaza Columbus Downtown Hotel Columbus
Columbus Crowne Plaza
Crowne Plaza Columbus Downtown Ohio
Hotel Style:
#38 Business Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Columbus Downtown staff and other travellers.
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Rochester, New York
9 months ago
Rochester, New York
9 months ago
over a year ago

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Questions? Get answers from Crowne Plaza Columbus Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Great Location. Across the street from Convention Center.”
timbX5273UC, 11 Apr 2017 | Read review
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“Excellent location - Superior Service”
theresaar, 4 Mar 2017 | Read review
“I was on the 9th floor and the room was very quiet”
RoamingMountaineer, 14 Feb 2017 | Read review
“Do not stay here.”
jxw1113, 7 Nov 2016 | Read review
5 of 5