We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sheraton Columbus at Capitol Square Hotel

TravelocityUS$124*
View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Sheraton Columbus at Capitol Square Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

446 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sheraton Columbus at Capitol Square Hotel
See the most recent reviews
Showing 440: English reviews
Tiltonsville, Ohio
Reviewed 22 August 2016

Great amenities especially the beds and bedding. Helpful staff, on site restaurant and lounge. Loved the extra big guest room and bathroom size. Nothing I did not love. Bellman service extraordinary. Fast elevators, beautifully decorated. Vending reasonable. Food in the restaurant was great. Drinks were nice and beautiful surroundings.

 Report
Helpful?
Thank thegrendels
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “Very nice weekend” Dear thegrendels, Thank you for taking the time to post your comments and feedback. It is so great to hear compliments about the Sheraton Columbus Capitol Square’s restaurant and room service, the cleanliness of the hotel, and our helpful staff. Thank you again for your comments and we hope to see you again for your next...

Livonia, Michigan
Reviewed 20 August 2016 via mobile

The woman working group the club lounge was not attentive. She did not clear tables, clean them or restock food . Other Club employees have been great in the past. Not today! Our room is fine and the valet had our car ready when we cal k ed for it.

 Report
Helpful?
Thank michellebr101
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “Club lounge has gone down” Dear michellebr101, Thank you for your feedback and taking the time to post your comments. As a management team, we take all comments seriously and share them with our staff. We apologize lack of attention in the Club Lounge, this is not a standard and we have addressed the issues with our teams. It...

Reviewed 19 August 2016 via mobile

We are from CT and my daughter visited Wittenberg University several times. We stayed once at the Westin - never did that again, no concept of customer service. For us it is a 10 hour drive. We stayed at the Sheraton Columbus at Capital Square on her next visit, we were SOLD!! We will not stay any other place. First...

 Report
Helpful?
Thank Chris S
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “Dropping daughter off at college” Dear Chris S, Thank you for taking the time to post your comments and feedback. It is always great to hear a story of our staff being attentive to guest needs because great service is what we strive for at Sheraton. Again, thank you for the kind comments. We are very happy to know...

boston
Reviewed 17 August 2016

The location is super - right in the middle of everything. Also, the hotel has a free shuttle, driven by "shuttle dave" who will take you anywhere in the downtown area for free. Very helpful! The staff are in general very nice and try their best to help you. They are quite pleasant. That being said, check-in took forever. Long...

 Report
Helpful?
Thank mjhm3
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

RE: “Convenient and nice staff but grungy” Dear mjhm3, Thank you for your feedback and taking the time to post your comments. As a management team, we take all comments seriously and share them with our staff, so we may resolve any and all issues. We apologize for your long wait to check-in and the bedding not being double checked...

Toronto, Ontario
Reviewed 16 August 2016 via mobile

The good news was that the bathroom was a good size and well appointed. My city view was a plus too. But the bad news: the lighting in the room was very low, and no switches were variable, so it was with low or off. There was one small bedside lamp between the two beds. The lamp standard couldn't reach...

 Report
Helpful?
1Thank Trakette
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

“Re: “Large bathroom, small lighting” Dear Trakette, Thank you for your feedback and taking the time to post your comments. As a management team, we take all comments seriously and share them with our staff, so we may resolve any and all issues. We apologize for the lighting concerns in your guestroom. The next time you stay with us, we...

Reviewed 8 August 2016 via mobile

I spent 5 days there for a conference. Beds looked clean... till I brought my black light out. Sheets had spots all over them. Carpet was stained and dirty and some stinky white goo on walls. Had a single house vodka tonic at the bar, $9.00. That is three times what the watered down drink should have cost. Food was...

 Report
Helpful?
1Thank Billie H
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

“Re: “Dated overpriced dirty” Dear Billie H, Thank you for your feedback and taking the time to post your comments. It is always nice to hear positive comments our location. We apologize for the bed concerns in your guestroom and would like to be able to address this concern. If you have a chance to follow up with your name...

Washington DC, District of Columbia
Reviewed 7 August 2016

Lounge and restaurant serve tasty food, superb fitness room (open 24 hours!), large bedrooms and bathrooms, and many groups use it for convenience as it is just 15" from the airport. The bedrooms are kept cold with AC, so I had to shut it off during the night. Starbucks is in the lobby, and a next door restaurant, Western 65...

 Report
Helpful?
2Thank Padre F
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “Helpful staff and location” Dear Padre F, Thank you for taking the time to post your comments and feedback. I will share this feedback with our team in the entire hotel. It is so great to hear compliments about our hotel, the tasty food in our Plaza Restaurant, our convenient location to the airport, and the superb 24 hour...

Reviewed 7 August 2016 via mobile

This is our second stay at the Sheraton during Pelotonia in Columbus. The location to the activities can't be beat. Generally, the employees are great and provide excellent service. However, there are a number of issues that will likely have us stay elsewhere next year. 1. The rooms are tiny. Two double beds and hardly any room to move. They...

 Report
Helpful?
1Thank Jen R
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “Great location to downtown, great service.... But....” Dear Jen R, Thank you for your feedback and taking the time to post your comments. As a management team, we take all comments seriously and share them with our staff, so we may resolve any and all issues. We apologize for the concerns experienced during your stay and you may have...

Somerset, Pennsylvania
Reviewed 30 July 2016 via mobile

We stayed here for a week long class the end of July. The first night my room never got below 75 degrees. I spoke with the front desk, and they sent maintenance department to look at it. I spoke with the front desk during our lunch break, and was told everything seemed to be operating properly, and I would just...

 Report
Helpful?
1Thank Mark B
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

“Re: “Should have been better” Dear Mark B, Thank you for your feedback and taking the time to post your comments. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We apologize for the numerous issues experienced during your stay and you may have already addressed these issues...

New York City, New York
Reviewed 23 July 2016

The Sheraton Capitol is convenient, but very dated. Rooms are large, but this hotel is 80's dated architecture. The rooms are clean, staff is wonderful, but what's kind of odd is that the Starbuck's in the lobby is only open until 5pm. I assume because it's downtown. Market 65, a salad based restaurant is excellent with locally grown produce and...

 Report
Helpful?
1Thank witmornyc
Sheraton C, Manager at Sheraton Columbus at Capitol Square Hotel, responded to this review

Re: “Dated but convenient” Dear witmornyc, Thank you for your feedback and taking the time to post your comments. I will share this feedback with our team in the entire hotel. It is so great to hear compliments about the Sheraton Columbus Capitol Square being convenient. As far as the architecture… we have completely (top to bottom) renovated about 4...

124 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (96)
Viewed
Bathroom (7)
Viewed
Hotel & Grounds (23)
Viewed
View from Room (15)
Viewed
Room/Suite (18)
Viewed
Dining (6)
Viewed
Other (27)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (28)
Viewed
Hotel & Grounds (7)
Viewed
Business Centre/Function Rooms (2)
Viewed
Dining (4)
Viewed
Room/Suite (6)
Viewed
Bathroom (2)
Viewed
View from Room (1)
Viewed
Other (6)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Columbus hotels
0.3 km away
Holiday Inn Columbus Dwtn-Capitol Square
0.5 km away
Renaissance Columbus Downtown Hotel
0.5 km away
The Westin Columbus
The Westin Columbus
#62 of 143 in Columbus
617 reviews
Show Prices
Show Prices
Show Prices
0.5 km away
Residence Inn Columbus Downtown
0.4 km away
DoubleTree Suites by Hilton Hotel Columbus Downtown
0.8 km away
Courtyard Columbus Downtown
Courtyard Columbus Downtown
#44 of 143 in Columbus
196 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Sheraton Columbus Hotel at Capitol Square is near Ohio Statehouse, OSU, German Village and the Theatre and Arena Districts. We have 16,500 sq ft of meeting/event space and on-site dining. ... more   less 

Additional Information about Sheraton Columbus at Capitol Square Hotel

Address: 75 E State St, Columbus, OH 43215-4203 (Formerly Hyatt on Capitol Square)
Region: United States > Ohio > Columbus
Price Range: $210 - $405 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Columbus at Capitol Square Hotel 4*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Orbitz, Hotwire, Travelocity, Priceline, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Sheraton Columbus at Capitol Square Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Hotel Columbus
Hyatt Columbus
Columbus Hyatt
Sheraton Columbus At Capitol Square Hotel Ohio
Hotel Style:
#4 Luxury Hotel in Columbus
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Columbus at Capitol Square Hotel staff and other travellers.
5 questions
Ask a question

See all questions (5)

Questions? Get answers from Sheraton Columbus at Capitol Square Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The corner suites offer a spectacular view of the city.”
E8911WRstephenr, 13 Mar 2017 | Read review
“Ask for view of state capital and higher elevation to see the city especially at night.”
V4650HXcatherineh, 4 Mar 2017 | Read review
“Do not get one of the rooms that have no heat in the bathroom in the winter.”
V8883ZGcherylc, 18 Feb 2017 | Read review
“Higher floors will give a better view; look for 10 and higher.”
SteveSMR1, 7 Feb 2017 | Read review
“get a room that overlooks the Capitol!”
scottctburnham, 5 Feb 2017 | Read review
5 of 5
Travelocity
US$124* /night
View Deal
HotelQuicklyUS$157
Orbitz.comUS$124
PricelineUS$124
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates